If you place an order on the app and it gives you the choice on pickup and I choice drive thru even has it on the receipt but after waiting in line to pick it up my daughter was told to go inside and then had to wait in that line food was for 6pm pick they didnt get it until 6:30. So by the time she brought it home it was 6:50 and cold. I tried calling while she was waiting inside and the phone doesnt ring and when it finally makes a noise its busy. Then, we get the meal home.And it's not even correct.So I have to drive all the way back out there.And at this point I no longer want the food your double roast beef looked like a single roast.Beef, I asked for a roast beef with no cheddar, and I put cheddar, it's just ridiculous now that workers don't read. I've ordered plenty of times from this arby's, and there's a difference during the day crew in the night crew on how much meat they put on there.It's not the same. And they still haven't fixed their phone.I've seen all the other reviews with the same issue.Call them and can't get through
Service: 1
Patricia Lee
Purchased curly fries and rueben sandwich on last night but fries were old and hard so disappointed but had driven off until realized?
adam kahn
This location went downhill fast during COVID and never recovered. It’s easily the worst Arby’s I’ve been to, and that’s saying something. They need to fire everyone, get new management, and start over from scratch.
Atmosphere: 1
Food: 1
Service: 1
Tony Rivera
WORST FOOD EVER! AVOID AT ALL COSTS! FRIES WERE BURNT AND OLD, 2 MACARONI'S COSTS $9 AND IT TASTES LIKE CRAP!
Atmosphere: 1
Food: 1
Service: 1
Dairl Smith
First off, I grew up as a kid working in and arby's for almost 10 years. Through high school and college. So if anybody should know the food, it would be me.. I went to this location with my fiance, after moving in the area and finding an arby's, we were so excited 😋 Arrived with a mobile order ready and paid for.. the staff was decently friendly . The tragedy in this first experience at this location is the price for the food we were presented with.. i could not believe what I was seeing when I opened up the bag once we got home with the food. I have pictures below that I will attach so everyone can see. How ridiculousI pay for a french dip combo large with cheddar added to it and a cup of cheddar on the side to dunk my curly fries in. My fiance orders, a classic beef and cheddar medium sized. I could not believe my eyes when I opened the sandwiches and they were like a ninety nine cent menu Items..!! 🤨🙄 it was literally maybe 2 Oz of meat on what I used to consider half of a french dip.So maybe the bond was four, maybe five inches long..!! No, cheddar was added to the sandwich and all the meat was bunched up in the middle so it was presented that it was huge amount of meat.. the ends of both sides of the sandwich had no meat at all pictures show that below.. both fry containers weren't full at ALL.. USUALLY WHEN YOU ORDER A LARGE FRY, IT'S OVERFLOWING.. the bart's root beer was flat and had not been calibrated.I could tell, by the way, it tasted.. the french fries had an old fryer.Oil taste also like they don't change the oil.. again, I used to work there for decades.So I know what to expect, and what should be counted as acceptable.. it's ridiculous.A french dip should be at a minimum of 3.5 to 4.5 ounces of meat.. And a beef and cheddar should be at a minimum 3.5 OZ ... MY FIANCE SO MUCH MAYBE HAD 1.5 OZ 😪 TO TOP IT ALL OFF, I'VE CALLED IN THE PAST THREE DAYS, FIFTEEN TIMES WITH NO ANSWERS.AND NO WAY TO COMMUNICATE WITH THE MANAGEMENT.SO I'VE LEFT WITH NO CHOICE BUT TO LEAVE A BAD REVIEW.I WAS TRYING TO GIVE THEM THE OPPORTUNITY TO MAKE UP FOR THEIR MISTAKE.AND BRING IN THE RECEIPT TO GET A WHOLE NEW ORDER.. but of course there's no way to get a hold of anybody cuz, no one will answer the phone.. 🤣😋 i am so disgusted coming from an arby's As a teenager, growing up in that establishment and learning how to be a great customer service and treat people with respect.And give good quality products.. to get such a bad experience, I am flabbergasted i would love for the owner to reach out to me and fix this situation.I'm sure he's unaware of how horrible his establishments being ran..
Atmosphere: 1
Food: 1
Service: 2
Papo
Went through the drive thru and got a couple roast beef,a loaded Italian, and fries. Well, sandwiches were ok, but we never received the fries. Didn't realize until I got home. Tried calling the store and kept getting a busy signal. I'm not sure how they could have forgotten part of my order since it was not busy.
Jo Keisman
I went to buy dinner last night. I ordered the Ham and Swiss. I have had this several times in the past with no issues, but last night's was not even edible. There was so much stringy fat it was terrible. I tried to pull it off, by was left with such a small amount of meat that was cold and shredded . The result? I had fries for dinner.
Ms Ladylalae
Im sorry to tell y'all how disappointed I'm with my gyro meal & I ordered 2! Once before I had this & it was good! But idk... this time around the meat is DRY, no sauce, the curly fries were hard & just bits & pieces. I tried calling but no dice. Im so disappointed I double I'll ever order arbys again.
Brad Hoy
My wife and I pulled in the drive thru with 10 minutes left before they closed. There was a truck ahead of us and one other car that pulled into the lot. When we got to the speaker the woman said they “shut everything down” and only had food for one classic sandwich and a medium curly fry. Why is anything shut down before closing? You don’t leave at closing, the store closes at closing. And honestly I bet that food was cold as hell if they already had shut down all equipment. They lost 3 customers because they decided they didn’t need to keep working until closing time.
Atmosphere: 1
Service: 1
Lard Chunks
Despite having the physical receipt in front of them, its almost impossible to get all the items you order at this Arbys location. Youre genuinely better off driving further away to another arbys or just not going to arbys at all.
I went through the drive through to get me and my spouse dinner, and was greeted by the system that automatically plays when cars approach the speaker. No one else answered for 5+ minutes. I kept calling out with no response. I drove through to the front of the store and ALL of the lights were on inside, the kitchen, the dining area, everything. I decided to call the store hoping to get someone to take my order, but the phone went straight to a dial tone both times. Not even voicemail, straight dial tone. I am extremely disappointed as I've known this location to be open until 10pm, and it wasn't even 9pm.
Service: 1
Robert OWD
Garbage restaurant. Atrociously inconsiderate staff (if they are even old enough to not eat the boogers they pick). NOTHING IS RIGHT. NOT A SINGLE ORDER.
Atmosphere: 1
Food: 1
Service: 1
Jack Shipman
Ordered 3 kids meals and 1 each of the 3 sizes of beef sandwiches without cheese. Got home with kids meals and only 2 of the sandwiches and one had cheese. Plus we sat at window for at least 15 minutes. Terrible service.
If you place an order on the app and it gives you the choice on pickup and I choice drive thru even has it on the receipt but after waiting in line to pick it up my daughter was told to go inside and then had to wait in that line food was for 6pm pick they didnt get it until 6:30. So by the time she brought it home it was 6:50 and cold. I tried calling while she was waiting inside and the phone doesnt ring and when it finally makes a noise its busy. Then, we get the meal home.And it's not even correct.So I have to drive all the way back out there.And at this point I no longer want the food your double roast beef looked like a single roast.Beef, I asked for a roast beef with no cheddar, and I put cheddar, it's just ridiculous now that workers don't read. I've ordered plenty of times from this arby's, and there's a difference during the day crew in the night crew on how much meat they put on there.It's not the same. And they still haven't fixed their phone.I've seen all the other reviews with the same issue.Call them and can't get through
Service: 1
Purchased curly fries and rueben sandwich on last night but fries were old and hard so disappointed but had driven off until realized?
This location went downhill fast during COVID and never recovered. It’s easily the worst Arby’s I’ve been to, and that’s saying something. They need to fire everyone, get new management, and start over from scratch.
Atmosphere: 1
Food: 1
Service: 1
WORST FOOD EVER! AVOID AT ALL COSTS! FRIES WERE BURNT AND OLD, 2 MACARONI'S COSTS $9 AND IT TASTES LIKE CRAP!
Atmosphere: 1
Food: 1
Service: 1
First off, I grew up as a kid working in and arby's for almost 10 years. Through high school and college.
So if anybody should know the food, it would be me..
I went to this location with my fiance, after moving in the area and finding an arby's, we were so excited 😋
Arrived with a mobile order ready and paid for.. the staff was decently friendly .
The tragedy in this first experience at this location is the price for the food we were presented with.. i could not believe what I was seeing when I opened up the bag once we got home with the food. I have pictures below that I will attach so everyone can see. How ridiculousI pay for a french dip combo large with cheddar added to it and a cup of cheddar on the side to dunk my curly fries in. My fiance orders, a classic beef and cheddar medium sized. I could not believe my eyes when I opened the sandwiches and they were like a ninety nine cent menu Items..!!
🤨🙄 it was literally maybe 2 Oz of meat on what I used to consider half of a french dip.So maybe the bond was four, maybe five inches long..!! No, cheddar was added to the sandwich and all the meat was bunched up in the middle so it was presented that it was huge amount of meat.. the ends of both sides of the sandwich had no meat at all pictures show that below.. both fry containers weren't full at ALL.. USUALLY WHEN YOU ORDER A LARGE FRY, IT'S OVERFLOWING.. the bart's root beer was flat and had not been calibrated.I could tell, by the way, it tasted.. the french fries had an old fryer.Oil taste also like they don't change the oil.. again, I used to work there for decades.So I know what to expect, and what should be counted as acceptable.. it's ridiculous.A french dip should be at a minimum of 3.5 to 4.5 ounces of meat..
And a beef and cheddar should be at a minimum 3.5 OZ ... MY FIANCE SO MUCH MAYBE HAD 1.5 OZ 😪
TO TOP IT ALL OFF, I'VE CALLED IN THE PAST THREE DAYS, FIFTEEN TIMES WITH NO ANSWERS.AND NO WAY TO COMMUNICATE WITH THE MANAGEMENT.SO I'VE LEFT WITH NO CHOICE BUT TO LEAVE A BAD REVIEW.I WAS TRYING TO GIVE THEM THE OPPORTUNITY TO MAKE UP FOR THEIR MISTAKE.AND BRING IN THE RECEIPT TO GET A WHOLE NEW ORDER.. but of course there's no way to get a hold of anybody cuz, no one will answer the phone.. 🤣😋 i am so disgusted coming from an arby's As a teenager, growing up in that establishment and learning how to be a great customer service and treat people with respect.And give good quality products.. to get such a bad experience, I am flabbergasted i would love for the owner to reach out to me and fix this situation.I'm sure he's unaware of how horrible his establishments being ran..
Atmosphere: 1
Food: 1
Service: 2
Went through the drive thru and got a couple roast beef,a loaded Italian, and fries. Well, sandwiches were ok, but we never received the fries. Didn't realize until I got home. Tried calling the store and kept getting a busy signal. I'm not sure how they could have forgotten part of my order since it was not busy.
I went to buy dinner last night. I ordered the Ham and Swiss. I have had this several times in the past with no issues, but last night's was not even edible. There was so much stringy fat it was terrible. I tried to pull it off, by was left with such a small amount of meat that was cold and shredded . The result? I had fries for dinner.
Im sorry to tell y'all how disappointed I'm with my gyro meal & I ordered 2! Once before I had this & it was good! But idk... this time around the meat is DRY, no sauce, the curly fries were hard & just bits & pieces. I tried calling but no dice. Im so disappointed I double I'll ever order arbys again.
My wife and I pulled in the drive thru with 10 minutes left before they closed. There was a truck ahead of us and one other car that pulled into the lot. When we got to the speaker the woman said they “shut everything down” and only had food for one classic sandwich and a medium curly fry. Why is anything shut down before closing? You don’t leave at closing, the store closes at closing. And honestly I bet that food was cold as hell if they already had shut down all equipment.
They lost 3 customers because they decided they didn’t need to keep working until closing time.
Atmosphere: 1
Service: 1
Despite having the physical receipt in front of them, its almost impossible to get all the items you order at this Arbys location. Youre genuinely better off driving further away to another arbys or just not going to arbys at all.
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
Slow but very friendly service
Atmosphere: 4
Food: 4
Service: 4
Extremely slow service.
I went through the drive through to get me and my spouse dinner, and was greeted by the system that automatically plays when cars approach the speaker. No one else answered for 5+ minutes. I kept calling out with no response. I drove through to the front of the store and ALL of the lights were on inside, the kitchen, the dining area, everything. I decided to call the store hoping to get someone to take my order, but the phone went straight to a dial tone both times. Not even voicemail, straight dial tone. I am extremely disappointed as I've known this location to be open until 10pm, and it wasn't even 9pm.
Service: 1
Garbage restaurant. Atrociously inconsiderate staff (if they are even old enough to not eat the boogers they pick). NOTHING IS RIGHT. NOT A SINGLE ORDER.
Atmosphere: 1
Food: 1
Service: 1
Ordered 3 kids meals and 1 each of the 3 sizes of beef sandwiches without cheese. Got home with kids meals and only 2 of the sandwiches and one had cheese. Plus we sat at window for at least 15 minutes. Terrible service.
Food: 3
Service: 1
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