Chick-fil-A

They have a great kids playground. Main reason I went here.

Atmosphere: 4

Food: 5

Service: 5

If some one orders a gluten free bun DONT PUT IT ON A GLUTEN BUN! This is so dumb! I have celiacs if some one ordered a gluten free bun grilled chicken sandwich THEY DONT WANT IT CONTAMINATED!!!! I can’t even eat this now! And my friend drove all the way out there for it because she knew it was safe and your stupid staff are untrained. Train better next time! Oh and no pickles…. Also for got half out sauces.

Atmosphere: 1

Food: 1

Service: 1

Does not accommodate customers. Treat guest as if they are dumb. Breakfast is from SOS to 10:30, employee states they are out of breakfast a before 10:30. When asked about lunch items stated you will have to wait until breakfast is over.

Atmosphere: 4

Food: 2

Service: 1

I’m really disappointed with my recent to-go order from Chick-fil-A. I didn’t notice anything wrong until I got home and took a couple of bites, and that’s when I discovered two tiny bugs in my burger. Since it was a to-go meal, I had no choice but to throw the whole thing away.
This was extremely frustrating and honestly pretty upsetting. I’ve always trusted Chick-fil-A for good quality and clean food, so this experience was a real letdown. I would like a refund for the meal, and I really hope the store takes this seriously so it doesn’t happen to anyone else.
Not sure if I’ll be coming back either.

Atmosphere: 1

Food: 1

Service: 1

Got breakfast at Chick-fil-A, ordered the breakfast bowl. I mean, come on, what is this? Besides the fact that it looks terrible, the fact that it’s $9 and it’s not even halfway full is insane. Sick of Chick-fil-A’s insane quality drop off.

Food was good, but a couple of other people at the table next to us decided it was okay to watch their show at full volume. Employees were not helpful about this.

Atmosphere: 1

Food: 5

Service: 1

Love Chick Fil A HOWEVER if you’re Celiac stay away from the Pflugerville location in Stone Hill .

Ordering through the drive through was a nightmare, non of the staff was trained about Celiac, everyone was clueless weather they used a separate fryer for the fries or not, after a 5 minute debate between the staff I was told the fry’s had a separate fryer (Gluten Free) so I placed an order of fries and a chicken sandwich on a bowl since they don’t carry Gluten Free Buns.

By the time drove around to pick up our ordered I doubled checked to make sure they’ve used a separate fryers for the fries, one of the girls looked at me like I was crazy and the other girl called the manager to confirm a separate fryer had been used, the manager looked so lost. Finally he said NO they DO NOT HAVE A SEPARATE FRYER FOR Gluten Allergy (Celiac) so I ended up with paying for fries that my son couldn’t eat, totally disregarded me.

Why claim that you have GF options when you don’t even care to have a GF buns for your Gf clients, how hard can it possibly be to have GF buns or have a dedicated fryer.

I’m so glad I double checked or my son would have been really sick.

Chick Fil A surely you can do better.

Atmosphere: 1

Food: 1

Service: 1

Who doesn't love Chick-fil-A? It was wonderful. They don't offer a military discount and this particular owner is an ex-marine. I don't understand it. I know if I was an ex -military member which I am and if I owned a business I would certainly offer a military discount to my brothers in arms. Sincerely, Joseph Hall of Hutto, Texas

Atmosphere: 5

Food: 5

Service: 5

CONNOR THE MANAGER AT CHICK-FIL-A IS DISRESPECTFUL
I am EXTREMELY ANGRY and deeply disappointed with the treatment I received at this Chick-fil-A location, specifically from the manager, Connor. What should have been the simplest interaction—a polite request to remake TWO large fries that were served completely cold and untouched—turned into one of the most disrespectful customer service experiences I have ever had in my life.

I approached the counter calmly and respectfully. All I asked was for my fries to be remade because they were cold. That’s it. Instead of handling the situation like a professional, Connor chose to argue with me, talk over me, and give me nothing but attitude. The way he spoke to me was beyond rude—it was unacceptable, dismissive, and completely unprofessional, especially coming from someone representing your establishment as a manager.

His whole demeanor was negative. The energy he brought to the situation was aggressive and completely unnecessary. I walked into Chick-fil-A expecting basic courtesy; instead, I was met with confrontation from someone who should know how to treat people with respect. What made everything worse is that the way he was speaking to me left me feeling racially profiled and singled out, which is absolutely infuriating. No customer should EVER feel targeted or disrespected in that way.

Let me be clear: I am beyond upset. I am disgusted by how I was treated. This experience did not just fail to meet expectations—it destroyed any trust or respect I had for this location. I am disputing the full amount of my order because I refuse to pay for cold food AND disrespect. I will not be giving Chick-fil-A another dollar of my money after this.

And let me also make this very clear: I will be posting the video of this entire incident across ALL of my social media platforms so people can see exactly how I was treated by a manager at Chick-fil-A. No company that prides itself on hospitality should have a manager who behaves this way. The public deserves to see the kind of “service” being offered at this location.

Chick-fil-A needs to take a VERY hard look at who they are putting in leadership positions. Connor’s behavior was beyond out of line, and he showed absolutely NO care for customers, NO professionalism, and NO respect. A manager should be someone who knows how to resolve issues—not escalate them and make customers feel disrespected, dismissed, and targeted.

I am furious, and rightfully so. This entire situation was unacceptable on every level.

i am now Disputing all of my money back from chick-fil-a here and submitting a report of him to chick-fil-a

The Chicken sandwiches were great!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich, Hash Browns, Chick-Fil-A Waffle Potato Fries

Good place to grab a quick snack and eat, the food is good and tasty.

Atmosphere: 3

Food: 4

Service: 4

I was here 11/13/25. I just needed a few simple things, two cookies, ice cream cone and a hot coffee. Fits the employee was not welcoming at all, a young teenage boy it looked. He had tattoos, unsure of his name. He took a while to put in the order, was moving very slow. As simple as the order was he was stuck putting the order for the coffee in. He told me it would be a wait for it, i didn’t mind. So I was told to park on the side to wait, i did. They bring my coffee with no creamers or sugar on the side. The employee tells me to check in my cookies bag maybe they are in there. What’s so hard to just give me creamers and sugar? Why am i the one who has to check after already waiting? So for the employee to bring me what i want i check the bag and show him there is nothing. He now has to go back and get what i need. Now more time than what i planned on wasted at a drive through. I get home open my coffee and this is how much they gave me. Insane.

Atmosphere: 1

Food: 1

Service: 1

Always a good meal and friendly people…

Atmosphere: 5

Food: 5

Service: 5

Always nice place, but package at busy hours, took some time to wait for my food, but i get it on time

Atmosphere: 5

Food: 5

Service: 5

Good fast service.

Food: 5

Service: 5