Big thank you to chase the manager DoorDash never got my order and I ended up calling the Gattis and Chase handled everything for me and the pizza is always good here
Atmosphere: 5
Food: 5
Service: 5
Beto Lopez
Terrible service. Place online order half an hour in advance. Show up to pick it up and they tell me it’s another 20-30 minutes for one pizza
Atmosphere: 1
Food: 3
Service: 1
Crystal Turner
Worst customer service I have ever dealt with, that's management how disgusting and trashy.
Leroy
Good food but better service. The ladies in the front are awesome.
Atmosphere: 4
Food: 3
Service: 5
Es
My order was wrong and there was hair in my food.
Atmosphere: 1
Service: 1
Friendly FYI
Another great visit! Devin in the drive thru was super quick, friendly, and reminded me I had a coupon on file to use. Cute guy too. Thanks Devin, you ROCK!
Thanks to the mgr for making it right today from a prior issue with a door dash delivery. She was very friendly and helpful. Todays pizza was the best I've ever had hear. They did it perfect! Thank you guys!!????
Atmosphere: 5
Food: 5
Service: 5
Irene Jaimes
Soggy wet pizza for the win! Yum!
Brandon Cader
Shay is such a gem at Mr. Gatti's! Every time I swing by near closing, she's there with her warm smile, making me feel truly special. She's a true standout, always friendly and welcoming. I can't help but admire her leadership skills; she's a real asset to the team!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own Pizza, Pepperoni Rolls, Side Salad, Meat Market
mcvmarie
They use door dash, the guy didn't speak English. We had updated our address in the app but it didn't take so we called the store to have them correct it. They told the guy, then he called and my mom spoke to him in Spanish and still we called him asking where he was and he said he could not deliver to another address that's not on order! This is ridiculous and the last time we are ordering from Gattis! We literally live up the block. How can yall mess this up?! We only ordered delivery because of the rain.I called to cancel and they put me on hold for 5 mins, I hung up called back and was put on hold for 10 mins while doing so I called from my Mom's phone and the lady answered right away which is sorry. All I wanted to was cancel because of the deliver guy's mess up. We never got our food. Then asked the woman if she could do anything to make this right and all she said was refund us, no offer for a free one or discount nothing. I'll be reaching out to corporate.
Devin is an amazing employee he’s so helpful please give him a raiseHe helped me get my pizza in time before i had to get to work and put my daughter to sleep. What a hero ?? thank you Devin!
Service: 5
Bryan Hughes
Worst Pizza outside of frozen pizza I've ever had. Not even worth half of what I paid for including Drink.
Harold Torres
These people forgot my drink with my delivery.
SuperKdawg1994
The service and food was great except the manager was yelling at an employee. The manager should talk to the employee behind a door instead of the kitchen in front of customers that's
Ecelente daycre
Atmosphere: 5
Food: 5
Service: 5
Big thank you to chase the manager DoorDash never got my order and I ended up calling the Gattis and Chase handled everything for me and the pizza is always good here
Atmosphere: 5
Food: 5
Service: 5
Terrible service. Place online order half an hour in advance. Show up to pick it up and they tell me it’s another 20-30 minutes for one pizza
Atmosphere: 1
Food: 3
Service: 1
Worst customer service I have ever dealt with, that's management how disgusting and trashy.
Good food but better service. The ladies in the front are awesome.
Atmosphere: 4
Food: 3
Service: 5
My order was wrong and there was hair in my food.
Atmosphere: 1
Service: 1
Another great visit! Devin in the drive thru was super quick, friendly, and reminded me I had a coupon on file to use. Cute guy too. Thanks Devin, you ROCK!
Thanks to the mgr for making it right today from a prior issue with a door dash delivery. She was very friendly and helpful. Todays pizza was the best I've ever had hear. They did it perfect! Thank you guys!!????
Atmosphere: 5
Food: 5
Service: 5
Soggy wet pizza for the win! Yum!
Shay is such a gem at Mr. Gatti's! Every time I swing by near closing, she's there with her warm smile, making me feel truly special. She's a true standout, always friendly and welcoming. I can't help but admire her leadership skills; she's a real asset to the team!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own Pizza, Pepperoni Rolls, Side Salad, Meat Market
They use door dash, the guy didn't speak English. We had updated our address in the app but it didn't take so we called the store to have them correct it. They told the guy, then he called and my mom spoke to him in Spanish and still we called him asking where he was and he said he could not deliver to another address that's not on order! This is ridiculous and the last time we are ordering from Gattis! We literally live up the block. How can yall mess this up?! We only ordered delivery because of the rain.I called to cancel and they put me on hold for 5 mins, I hung up called back and was put on hold for 10 mins while doing so I called from my Mom's phone and the lady answered right away which is sorry. All I wanted to was cancel because of the deliver guy's mess up. We never got our food. Then asked the woman if she could do anything to make this right and all she said was refund us, no offer for a free one or discount nothing. I'll be reaching out to corporate.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Devin is an amazing employee he’s so helpful please give him a raiseHe helped me get my pizza in time before i had to get to work and put my daughter to sleep. What a hero ?? thank you Devin!
Service: 5
Worst Pizza outside of frozen pizza I've ever had. Not even worth half of what I paid for including Drink.
These people forgot my drink with my delivery.
The service and food was great except the manager was yelling at an employee. The manager should talk to the employee behind a door instead of the kitchen in front of customers that's
Atmosphere: 1
Food: 5
Service: 5
Vegetarian options: Good
Dietary restrictions: Good
Parking: Good
Kid-friendliness: Great
Wheelchair accessibility: Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mr Gatti's Deluxe
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