They don't deserve even 3.3 stars they have now. Every single time I've ordered delivery, the food arrived cold without a hint of warmth. The fries were cold and therefore tasted old and the burger wasn't remotely even warm. I understand delivery is always a risk in terms of warm food, but burgers and fries don't lose heat within 5 minutes. Now I'm being told it's not reasonable to get upset when my food delivered isn't hot. Total bull crap.
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Cheeseburger
Michael Hernandez
Trying to pick up delivery, staff proceeded to blatantly ignored and refused to address me, but would help other people that walked up. This is entirely unacceptable and is a clear reflection of poor management that must be addressed.
Atmosphere: 1
Service: 1
Mi nombre Esss
Stopped doing fast food post Covid, basically just due to lack of food prep, or carelessness amongst employees..
But basically every now and again I get a craving for the tacos. My local Jack is wack’ and smells like sewage!
But the other day as I was driving home, I saw this location near me and I was at a red light. So I decided to try it out.
The tacos were made so fresh, with clean oil! I only paid $5.22 for 3 orders! That’s 6 tacos!
I ALMOST had pre Covid nostalgia with that deal.
Seriously though! The tacos were so fresh I was impressed. Been a very long time since I’ve been able to go to a drive thru, not wait in line for 25 minutes at a fast food drive thru. Not get overcharged, and the food was equally delicious to what I paid for.
The way America used to be.
Shout out to all the workers at this location. Making sure the establishment is clean, and they are respectful and not rude. Such as so many folks in food industry these days!
Atmosphere: 3
Food: 4
Service: 5
Bugatti Boy
So me and a friend came threw drive threw Halloween night we was the 4th car so we couldn't get out of line we was stuck we waited from 3am to 5am for food. We ordered 10 tacos, curly fries and a chicken strip combo which came out to 28 and something odd dollars. I asked the manger to confirm the order and I asked her was everything correct she said yes. When we got home I had soggy tacos, cold fries and three egg rolls with no chicken fingers. So I called told the manger she said come back the next morning and she would give me credit. I went back this morning and got the chicken and asked her to replace the comb she got rude and said your getting nothing but the 3 chicken figures. I feel as if the entire comb should of been replaced because it was wrong, fries was cold, I waited 2 hours plus and I had to use my gas. That's the least she could of done. I am a district manger somewhere else at a store and this was not great customer service at all and the entire night shift needs to be replace. No one should have to wait that long for food I do not care if it's 2 people working this was ridiculous, unprofessional and unacceptable. Corporate most definitely needs to get involved.
Food: 1
Service: 1
Jessica Daniel
This place needs to learn customer service! The manager had a rude attitude, like we were an inconvenience. Took 30 minutes to get our food. No service. Will not be back to this location!
Atmosphere: 1
Food: 1
Service: 1
La'Shondra Houston
Best eggrolls!!!
Food: 5
Service: 5
Mike Byrd
Love those tacos
Atmosphere: 4
Food: 5
Service: 5
The Carters
Placed two different orders with two different cards took my money but said I didn't place an order
Atmosphere: 1
Food: 1
Service: 1
Texas Vibe
I just wanted two cheap tacos on my way home before bed I ended up having to wait 20 minutes in the Drive-Thru. I had time to write this review in the Drive-Thru. And I placed my order online for maximum efficiency.
Todo muy rico, el staff muy amables, by the way there isn't a Jack in the Box at Cedar Park or Leander.
Atmosphere: 5
Food: 5
Service: 5
Alex Walker
The food was good but the service was really bad
Erin O
I ordered a #7 which is like $13. I get home and they gave me an egg breakfast sandwich???
Atmosphere: 3
Food: 1
Service: 3
Caren Áñez Valbuena
This is a last-minute fast food option that helps if you're late looking for dinner. The brutally curly fries are very good and the hamburger was good.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Cheeseburger
Abhinav Prakash
This place is always a nightmare, disgusting food and abysmal service, half of the order is always missing, what you get should be considered biohazard. Huge lawsuit waiting to happen. Service is trash and everyone there is so unhappy to be working there.
They don't deserve even 3.3 stars they have now. Every single time I've ordered delivery, the food arrived cold without a hint of warmth. The fries were cold and therefore tasted old and the burger wasn't remotely even warm. I understand delivery is always a risk in terms of warm food, but burgers and fries don't lose heat within 5 minutes. Now I'm being told it's not reasonable to get upset when my food delivered isn't hot. Total bull crap.
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Cheeseburger
Trying to pick up delivery, staff proceeded to blatantly ignored and refused to address me, but would help other people that walked up. This is entirely unacceptable and is a clear reflection of poor management that must be addressed.
Atmosphere: 1
Service: 1
Stopped doing fast food post Covid, basically just due to lack of food prep, or carelessness amongst employees..
But basically every now and again I get a craving for the tacos. My local Jack is wack’ and smells like sewage!
But the other day as I was driving home, I saw this location near me and I was at a red light. So I decided to try it out.
The tacos were made so fresh, with clean oil! I only paid $5.22 for 3 orders! That’s 6 tacos!
I ALMOST had pre Covid nostalgia with that deal.
Seriously though! The tacos were so fresh I was impressed. Been a very long time since I’ve been able to go to a drive thru, not wait in line for 25 minutes at a fast food drive thru. Not get overcharged, and the food was equally delicious to what I paid for.
The way America used to be.
Shout out to all the workers at this location. Making sure the establishment is clean, and they are respectful and not rude. Such as so many folks in food industry these days!
Atmosphere: 3
Food: 4
Service: 5
So me and a friend came threw drive threw Halloween night we was the 4th car so we couldn't get out of line we was stuck we waited from 3am to 5am for food. We ordered 10 tacos, curly fries and a chicken strip combo which came out to 28 and something odd dollars. I asked the manger to confirm the order and I asked her was everything correct she said yes. When we got home I had soggy tacos, cold fries and three egg rolls with no chicken fingers. So I called told the manger she said come back the next morning and she would give me credit. I went back this morning and got the chicken and asked her to replace the comb she got rude and said your getting nothing but the 3 chicken figures. I feel as if the entire comb should of been replaced because it was wrong, fries was cold, I waited 2 hours plus and I had to use my gas. That's the least she could of done. I am a district manger somewhere else at a store and this was not great customer service at all and the entire night shift needs to be replace. No one should have to wait that long for food I do not care if it's 2 people working this was ridiculous, unprofessional and unacceptable. Corporate most definitely needs to get involved.
Food: 1
Service: 1
This place needs to learn customer service! The manager had a rude attitude, like we were an inconvenience. Took 30 minutes to get our food. No service. Will not be back to this location!
Atmosphere: 1
Food: 1
Service: 1
Best eggrolls!!!
Food: 5
Service: 5
Love those tacos
Atmosphere: 4
Food: 5
Service: 5
Placed two different orders with two different cards took my money but said I didn't place an order
Atmosphere: 1
Food: 1
Service: 1
I just wanted two cheap tacos on my way home before bed I ended up having to wait 20 minutes in the Drive-Thru. I had time to write this review in the Drive-Thru. And I placed my order online for maximum efficiency.
Atmosphere: 2
Food: 5
Service: 1
Great staff, food and service.....
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Todo muy rico, el staff muy amables, by the way there isn't a Jack in the Box at Cedar Park or Leander.
Atmosphere: 5
Food: 5
Service: 5
The food was good but the service was really bad
I ordered a #7 which is like $13. I get home and they gave me an egg breakfast sandwich???
Atmosphere: 3
Food: 1
Service: 3
This is a last-minute fast food option that helps if you're late looking for dinner. The brutally curly fries are very good and the hamburger was good.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Cheeseburger
This place is always a nightmare, disgusting food and abysmal service, half of the order is always missing, what you get should be considered biohazard. Huge lawsuit waiting to happen. Service is trash and everyone there is so unhappy to be working there.
Atmosphere: 1
Food: 1
Service: 1
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