Bread was super dry on the little John which is weird because I’ve always loved their bread. Maybe it’s just because the tiny ones get over baked?
Food: 2
Desiree Evans
I’m a dasher I was patiently waiting for the door dash order when I arrived the order wasn’t ready not a big deal they guy tells me to wait . I’m patiently after 8 minutes the whole restaurant is all cleared out I’m still waiting so I asked where’s the order . The guy gets an attitude says what order ?? So I’ll tell him again the order had just been sitting there so heavy set woman starts yelling at me confirm your order which I did . Mind you I’m already late delivering this dash order . She come runs out behind me takes a picture of my car and yells I’m reporting. Very unprofessional and not a safe environment be aware!!!
Jani Shrout
My first time going to a Jimmy John’s and I’ll never return. Teenage girl staff reminded me of mean girls… Manager remind me of a teenage boy that was scared to death of his own shadow. I understand teenagers need to work, but they need to be taught respect And that they don’t get to talk to customers like they’re one of their little friends… Now for the meal… Lettuce was brown tomatoes were green… if I could give a zero star, I would
Atmosphere: 1
Food: 1
Service: 1
R E
Why prompt for a tip on a walk-in/carryout order? Why have NO option not to tip other than manually enter a tip of zero. I like y'all's food, but not feeling the guilt tipping. What about the 5 minutes and $20 dollars I spent here warranted an extra tip... Before you actually provide any service other than taking the order?
Atmosphere: 2
Food: 4
Service: 3
Matthew Zhan
I will never be ordering from this location again.
I have never seen customer service like this at a fast food place let alone any jimmy johns I've ever been to (been a customer since 2013). I waited an hour for my delivery order and it still hadn't arrived. Since it had been taking much longer than usual, I called the store and they said they would check on it but they actually just hung up on me. I immediately called the store again and said they didn't have the order here, so it must be coming. I called 15 minutes later since it still hadn't arrived so I could cancel my order. The person on the phone simply said, "I have that down for you" in a very rude tone and hung up immediately. I don't think they actually helped cancel my order.
Service: 1
Shruthi Konudula
Ordered sandwich, bread is hard and veggies are not fresh.
Atmosphere: 1
Food: 1
Service: 1
Daniel Lindsay
I order online. Easy to do and in and out quickly and orders done right.
Atmosphere: 5
Food: 5
Service: 5
Hannah Falk
tomatoes were soggy and old and all of my pita chips were broken and inedible ?
Tamika C.
Thank you for the delicious sandwich & providing me with awesome customer service ?
Atmosphere: 5
Food: 5
Service: 5
Tony Kroeski
Lettuce is brown, there’s only like 1tbsp of avocado spread on my sandwich and a stupid amount of mayo. This is embarrassing for y’all.
I ordered a sandwich from this place and the delivery driver is crazy. He got mad when I didn't tip the $1 on my $11 order so he grabbed my trash can and climbed on to a place I couldn't reach it to mess with me then kicked my door and ran off. I called the store and they told me there was nothing they could do but talk to him. I said it was fine as long as he leaves me and my girlfriend alone. He then got my number and started texting me. I called the store again and they gave me the same story that they couldn't do anything and they sent him out on another order since they don't have another driver. I told the store that this is getting out of hand and I'm going to have to get the police involved if it continues. So this morning I woke up to a note on my door from the same delivery driver. The store hasn't done anything and I'm now going to have to get the police involved.
Atmosphere: 1
Food: 3
Service: 1
Skylar Bryant
If I could rate a zero I would. The only saving grace is the food itself. Worst customer service. NEVER coming back to this location. I love Jimmy John’s but wow….no hello or welcome. Said no about 3 times to what I asked. I also noticed other customers got a lot of nos coming from staff. Over heard staff complaining about having to credit a ladies account. Atmosphere zero starts. Customer service zero. No smiles. No happiness. Will not be back.
Atmosphere: 1
Food: 4
Service: 1
Sweet Azalea
First time visit, not coming back. All the employees at this location seem really unhappy, they have bothered faces and they are not welcoming or polite. They also messed up our order and they were not helpful to fix it. Food was not good. If you are craving a sandwich Subway is the place to go!
Atmosphere: 1
Food: 1
Service: 1
Brian H
Ordered a sandwich via Doordash and it came in record time. Sandwich was great too. Keep up the good work fellas.
Atmosphere: 5
Food: 5
Service: 5
Sagga
Ordered a sandwich via Doordash and it came in record time. Sandwich was great too. Keep up the good work fellas.
Bread was super dry on the little John which is weird because I’ve always loved their bread. Maybe it’s just because the tiny ones get over baked?
Food: 2
I’m a dasher I was patiently waiting for the door dash order when I arrived the order wasn’t ready not a big deal they guy tells me to wait . I’m patiently after 8 minutes the whole restaurant is all cleared out I’m still waiting so I asked where’s the order . The guy gets an attitude says what order ?? So I’ll tell him again the order had just been sitting there so heavy set woman starts yelling at me confirm your order which I did . Mind you I’m already late delivering this dash order . She come runs out behind me takes a picture of my car and yells I’m reporting. Very unprofessional and not a safe environment be aware!!!
My first time going to a Jimmy John’s and I’ll never return. Teenage girl staff reminded me of mean girls… Manager remind me of a teenage boy that was scared to death of his own shadow. I understand teenagers need to work, but they need to be taught respect And that they don’t get to talk to customers like they’re one of their little friends… Now for the meal… Lettuce was brown tomatoes were green… if I could give a zero star, I would
Atmosphere: 1
Food: 1
Service: 1
Why prompt for a tip on a walk-in/carryout order? Why have NO option not to tip other than manually enter a tip of zero. I like y'all's food, but not feeling the guilt tipping. What about the 5 minutes and $20 dollars I spent here warranted an extra tip... Before you actually provide any service other than taking the order?
Atmosphere: 2
Food: 4
Service: 3
I will never be ordering from this location again.
I have never seen customer service like this at a fast food place let alone any jimmy johns I've ever been to (been a customer since 2013). I waited an hour for my delivery order and it still hadn't arrived. Since it had been taking much longer than usual, I called the store and they said they would check on it but they actually just hung up on me. I immediately called the store again and said they didn't have the order here, so it must be coming. I called 15 minutes later since it still hadn't arrived so I could cancel my order. The person on the phone simply said, "I have that down for you" in a very rude tone and hung up immediately. I don't think they actually helped cancel my order.
Service: 1
Ordered sandwich, bread is hard and veggies are not fresh.
Atmosphere: 1
Food: 1
Service: 1
I order online. Easy to do and in and out quickly and orders done right.
Atmosphere: 5
Food: 5
Service: 5
tomatoes were soggy and old and all of my pita chips were broken and inedible ?
Thank you for the delicious sandwich & providing me with awesome customer service ?
Atmosphere: 5
Food: 5
Service: 5
Lettuce is brown, there’s only like 1tbsp of avocado spread on my sandwich and a stupid amount of mayo. This is embarrassing for y’all.
Atmosphere: 3
Food: 2
Service: 4
Restaurantji Recommends
I ordered a sandwich from this place and the delivery driver is crazy. He got mad when I didn't tip the $1 on my $11 order so he grabbed my trash can and climbed on to a place I couldn't reach it to mess with me then kicked my door and ran off. I called the store and they told me there was nothing they could do but talk to him. I said it was fine as long as he leaves me and my girlfriend alone. He then got my number and started texting me. I called the store again and they gave me the same story that they couldn't do anything and they sent him out on another order since they don't have another driver. I told the store that this is getting out of hand and I'm going to have to get the police involved if it continues. So this morning I woke up to a note on my door from the same delivery driver. The store hasn't done anything and I'm now going to have to get the police involved.
Atmosphere: 1
Food: 3
Service: 1
If I could rate a zero I would. The only saving grace is the food itself. Worst customer service. NEVER coming back to this location. I love Jimmy John’s but wow….no hello or welcome. Said no about 3 times to what I asked. I also noticed other customers got a lot of nos coming from staff. Over heard staff complaining about having to credit a ladies account. Atmosphere zero starts. Customer service zero. No smiles. No happiness. Will not be back.
Atmosphere: 1
Food: 4
Service: 1
First time visit, not coming back. All the employees at this location seem really unhappy, they have bothered faces and they are not welcoming or polite. They also messed up our order and they were not helpful to fix it. Food was not good. If you are craving a sandwich Subway is the place to go!
Atmosphere: 1
Food: 1
Service: 1
Ordered a sandwich via Doordash and it came in record time. Sandwich was great too. Keep up the good work fellas.
Atmosphere: 5
Food: 5
Service: 5
Ordered a sandwich via Doordash and it came in record time. Sandwich was great too. Keep up the good work fellas.
Atmosphere: 5
Food: 5
Service: 5
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