MOD Pizza

The service here is horribly slow. Nobody knows how to multitask or hustle when the line backs up out the door. It has been this way almost every time. Most employees work like it is their first day. The manager should be here during busy times.

Atmosphere: 3

Food: 4

Service: 1

This was by far the worst experience we’ve ever had at a MOD Pizza location. From start to finish, everything about this visit was disappointing. The pizza itself was so hard that we could barely eat it, which completely defeats the purpose of going out for fresh, made‑to‑order pizza. What made it even worse was the wait time. I was the only customer in the store, yet it still took over 20 minutes for my food to come out. Considering that MOD pizzas typically cook in about 5 minutes, this delay was unreasonable and showed a lack of efficiency.

The two employees working behind the counter moved at an extremely slow pace, and the toppings were sparse to the point of being laughable. It honestly seemed like one of them was afraid to put toppings on the pizza, which left us with a bland and unsatisfying meal. On top of that, the manager was sitting in the corner eating Chick‑fil‑A instead of supervising or helping the team. That kind of behavior sends a clear message that management doesn’t care about the customer experience or the quality of the food being served.

Between the poor food quality, the excessive wait time, the lack of effort from the staff, and the manager’s unprofessional behavior, this visit was a complete disappointment. We’ve been to other MOD Pizza locations and never had an experience this bad, so it’s clear that the problem lies with this particular store. I would strongly advise others to avoid this location, as it does not live up to the standards that MOD Pizza is supposed to represent.

Atmosphere: 1

Food: 1

Service: 1

Pizza was half baked and soggy. Restaurant wasn’t even crowded. And cherry on top, they can’t even cut it right!
I live near be so I go here often but I would say my experience has been good 2-3 times out of 10.
Train you staff to be professional!

Terrible pizza Might as well purchased a frozen pizza . The dough wasn’t cook well. I took it home I live 5 min from the place. Pizza was cold then I ate it found out they didn’t cook well the dough . After I ate it my stomach start to hurt .. it was the worst place I have ever eaten .. maybe the guy use his hand without gloves . They look dirty they should wear a hairnet for their black beard . Do disappointed!

Terrible service. The worker guy with long blonde curly hair was yawning 1000 times, touching his hair, popping his neck and seriously took 10 minutes to put cheese and pepperoni on a pizza.

Atmosphere: 1

Food: 1

Service: 1

I love this pizza. Even better the seond night!

Atmosphere: 5

Food: 5

Service: 5

I went yesterday with my nephew and my wife. There were still about two hours before closing, and the place was empty. The girl who took our order took around 10 minutes to get ready and kept getting distracted while taking it. The guy at the register also seemed inattentive.

He did give my nephew a free soda, which was a nice gesture, but then he just stood there watching from a distance, and it took about 5 more minutes before he charged me. Considering the place was empty, I expected quicker service.

The food was good, the pizza was well cooked, just how I like it, but the service definitely needs improvement. The area behind the ingredient bar was messy, and there was even a sauce dispenser on the floor.

I still hope to keep enjoying their pizzas, but hopefully next time in a cleaner and more attentive environment.

Atmosphere: 4

Food: 4

Service: 1

I walked in with from friends and waited in the line to be attended. When we got to the front of the line we specifically said we were all separate. One person orders a mod and the other orders a mini the woman there started making 2 minis when we specifically told her no. After that she got very mad because she already made the dough. One of my friends ordered a pizza cookie thing, I don't know the name. When we first got it it smelled great but after letting it cool down it smelled a little funny. When we flipped the cookie over everything was burnt. We were waiting a very long time and paid a lot of money for the orders.

Atmosphere: 1

Food: 1

Service: 1

The food was good but I didn't like how the guy putting the food in the oven had no gloves on and was touching the pizza

Food: 4

Pizza yummy. Pretty quick turnaround. Service was great!

Atmosphere: 5

Food: 5

Service: 5

I loved the mod prepared by Mr.Sana

Atmosphere: 5

Food: 5

Service: 5

Excellent food and staff.

Atmosphere: 5

Food: 5

Service: 5

One of the worst place to try a pizza, this location sucks, I waited next in like for like 15 minutes, and they where having fun chat with the customer before me and did not even bother about other, worst employee, because of this I won’t eat in Mod pizza anywhere in this world. This issue happened few months back

Atmosphere: 1

Service: 1

Door Dash missed up on my order and mod they called me to make sure it was the right pizza and they gave me free dessert they are amazing

Atmosphere: 5

Food: 5

Service: 5

MOD pizza Pflugerville is phenomenal!

Atmosphere: 5

Food: 5

Service: 5