I am a usual here always order the same drink (can't drink coffee always grab a refresher) Honestly you never know what you will get. There is usually a gentleman in the morning who is great, an another lady who is usually there in the mornings who give great customer service. Now with the rest? Most of the time they make it feel as if they were doing you a favor to give you your items. Usually rude, with the way you get treated, no customer service skills at all. Do not go in the afternoon at night, is our thing. ( Why get a PM job if you are not going to offer good service) I do not get it, we have gone in the afternoon 15 mins before closing and stand at the mic and get no help, I get it everyone dislikes the customer who goes in the last mins before closing but store is still open, we have even waited in the window in our vehicle and we just get ignored. I've ordered the dragon fruit and won't be given the dragon fruit and once I ask for it I get told it is just there for decore and visual of the drink which I think is just funny. Now this, I never asked for a cup full of ice, I wanted my drink not this, worst part is this is not the first time it has happened and i've gone back just to be told I have to pay for another drink when I am given my drink wrong in the first place, if I would of asked for a cup of ice I would of stayed home. Eventually end up driving to the starbucks on 45 in Round Rock for better customer service and actually feel Welcomed, even tho this location is literally 5 mins from my home.
Atmosphere: 1
Food: 3
Service: 1
Kaylee Graybill
Ronnette is the best!! She is always so sweet kind and genuine. If I'm ever having a down morning she turns it around. She is one of a kind <3
Service: 5
Jose teran
Stinks
Atmosphere: 2
Food: 3
Service: 2
Baldemar Garcia Coy
This is a nice and quiet Starbucks, great for doing work/ school work. Amazing customer service!
Atmosphere: 5
Food: 4
Service: 5
scott evan
Coffee taste great.
Atmosphere: 5
Service: 5
Shanna Afzal
Worst management. Fired my favorite barista for having piercings. Starbucks is the worst. Plenty of better non corporate places to get coffee and allow employees to be themselves.
Atmosphere: 1
Food: 1
Service: 1
Lupe Soileau
Took Piper to get her pup cup at Starbucks this morning after our morning walk.
Atmosphere: 5
Food: 5
Service: 5
Kristen Gintella
I was having a really bad day and I swung by this Starbucks and they totally lifted me up. The employees worked together to make me a Cherry Chai Frappuccino when I asked if that was possible, they made it look gorgeous as well as wrote a motivational message. It was the little piece of light I needed and I’m very grateful for the kind employees!
Atmosphere: 5
Food: 5
Service: 5
Katherine Sturgill
Night crew is trash
Atmosphere: 1
Food: 1
Service: 1
Kelly Vardiman
Great service and excellent coffee! One of my favorite coffee spots!
I've been coming to this Starbucks for over 10 years and I can honestly say they have the most amazingly awesome staff I have ever come across in any retail/food establishment. I've never been inside, but they know my name the second I pull up in the drive thru. It makes my day everytime they say Good Morning Amanda, we've got you ready to go!! 💙💙💙💙 Today my cup read "💙 You" Yall are the best, I 💙 You Too🥲
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blueberry Streusel Muffin
Kelley Forester
This may be what finally cures my expensive starbucks habit. Why put something on the menu that the workers can't make? Mind blown. Terrible experience.
Service: 1
Annette Borchardt
Friendly staff. Perfectly made pistachio latte. Nice atmosphere to do a little bit of work. Definitely recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon & Gruyère Egg Bites
jhonny cruz
Had one of the worst experiences ever as a customer at this location. Been coming here for years almost daily with my girlfriend and today was encountered with such rudeness and overall bad customer service. From the manager who has never had a good attitude All the way down this location is failing when it comes to customer service.
I am a usual here always order the same drink (can't drink coffee always grab a refresher) Honestly you never know what you will get.
There is usually a gentleman in the morning who is great, an another lady who is usually there in the mornings who give great customer service.
Now with the rest? Most of the time they make it feel as if they were doing you a favor to give you your items.
Usually rude, with the way you get treated, no customer service skills at all.
Do not go in the afternoon at night, is our thing. ( Why get a PM job if you are not going to offer good service) I do not get it, we have gone in the afternoon 15 mins before closing and stand at the mic and get no help, I get it everyone dislikes the customer who goes in the last mins before closing but store is still open, we have even waited in the window in our vehicle and we just get ignored.
I've ordered the dragon fruit and won't be given the dragon fruit and once I ask for it I get told it is just there for decore and visual of the drink which I think is just funny.
Now this, I never asked for a cup full of ice, I wanted my drink not this, worst part is this is not the first time it has happened and i've gone back just to be told I have to pay for another drink when I am given my drink wrong in the first place, if I would of asked for a cup of ice I would of stayed home. Eventually end up driving to the starbucks on 45 in Round Rock for better customer service and actually feel Welcomed, even tho this location is literally 5 mins from my home.
Atmosphere: 1
Food: 3
Service: 1
Ronnette is the best!! She is always so sweet kind and genuine. If I'm ever having a down morning she turns it around. She is one of a kind <3
Service: 5
Stinks
Atmosphere: 2
Food: 3
Service: 2
This is a nice and quiet Starbucks, great for doing work/ school work. Amazing customer service!
Atmosphere: 5
Food: 4
Service: 5
Coffee taste great.
Atmosphere: 5
Service: 5
Worst management. Fired my favorite barista for having piercings. Starbucks is the worst. Plenty of better non corporate places to get coffee and allow employees to be themselves.
Atmosphere: 1
Food: 1
Service: 1
Took Piper to get her pup cup at Starbucks this morning after our morning walk.
Atmosphere: 5
Food: 5
Service: 5
I was having a really bad day and I swung by this Starbucks and they totally lifted me up.
The employees worked together to make me a Cherry Chai Frappuccino when I asked if that was possible, they made it look gorgeous as well as wrote a motivational message.
It was the little piece of light I needed and I’m very grateful for the kind employees!
Atmosphere: 5
Food: 5
Service: 5
Night crew is trash
Atmosphere: 1
Food: 1
Service: 1
Great service and excellent coffee! One of my favorite coffee spots!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They got my order incorrect
Service: 1
I've been coming to this Starbucks for over 10 years and I can honestly say they have the most amazingly awesome staff I have ever come across in any retail/food establishment. I've never been inside, but they know my name the second I pull up in the drive thru. It makes my day everytime they say Good Morning Amanda, we've got you ready to go!! 💙💙💙💙
Today my cup read "💙 You"
Yall are the best,
I 💙 You Too🥲
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blueberry Streusel Muffin
This may be what finally cures my expensive starbucks habit. Why put something on the menu that the workers can't make? Mind blown. Terrible experience.
Service: 1
Friendly staff. Perfectly made pistachio latte. Nice atmosphere to do a little bit of work. Definitely recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon & Gruyère Egg Bites
Had one of the worst experiences ever as a customer at this location. Been coming here for years almost daily with my girlfriend and today was encountered with such rudeness and overall bad customer service. From the manager who has never had a good attitude All the way down this location is failing when it comes to customer service.
Atmosphere: 1
Food: 1
Service: 1
Loading...