Had to wait almost 30 minutes to get my order. What is the point of fast food if it takes this long?
Atmosphere: 1
Food: 3
Service: 1
Michelle Duffy
We went inside to order because there was no line. After a min, our order was taken. The cashier didn't seem pleased to be there, and we felt rushed giving our order. We waited over 15 mins for 2 burritos and 1 taco. There were only about 4 other people in the place. I heard one of the line order workers say something to another worker about making the wrong burrito. When we got the food, the burritos were a mess! I think next time we will use the drive-thru to see if it's faster. For some reason, it's been a more pleasant experience in the past that way.
Atmosphere: 2
Food: 3
Service: 1
Greg Worley
Terrible response time, 25 minutes for two items
Atmosphere: 1
Food: 5
Service: 1
_theKhiaJ
This has been the second time I received an incorrect order. The first time I had only spent maybe around $10 dollars so it was no biggie. This last time I came with my family that was in town for Christmas around 12:00am and spent around $30 dollars so I felt the need to give a call to make it right. I called around 12:30am after we finally made it home and spoke with the manager Adrain , who was really nice, and said to come back when I had a chance the next day or the day after. Here I am coming two days later after I find time to make the 26 minute drive up the road just to be told by the young gentlemen at the drive thru window he couldn’t help me because I didn’t bring my receipt. I inform him I was not made aware to bring back the receipt. He said that he couldn’t help because I didn’t have the receipt even if I had the managers name. I informed him politely “okay. I’m not going to argue but it is very inconvenient to have someone driving and using gas just to not be provided something a manger said the restaurant would make right and unfortunately did not mention to bring the receipt. I also asked to they not keep track of these things with a log or something, I was told “no”. I then said “Okay hun. Can I please just have corporates number to put in a complaint.” I’m told by the manager on duty “we don’t have corporates number here you would just have to Google it”….interesting but okay. I smile politely and say “okay can I have the store number”. The manger prints out a receipt and tells me it’s on the receipt.
Honestly, there was no shouting and getting upset with anyone on either end but I do think it’s important to leave a review informing people this restaurant staff seems to have a bit of a communication problem. They don’t listen thoroughly and they don’t explain things in its entirety. It’s inconvenient and somewhat inconsiderate to not be attentive to your customers especially when dealing with food. I have a food allergy to refried beans which was the reason for the specialty instructions on the nachos. I ended up letting my children pick at my nachos until they got cold and i threw them away, but I myself was not able to eat that night. Please be more careful when completing orders and please be more concise when providing instructions to customers whose orders are wrong.
Atmosphere: 4
Food: 2
Service: 1
vijay rachala
Worst location to order food for no reason they hold up the whole drive through for 20+ mins
Service: 1
Vincent Steppe
It's a taco bell so you know what your getting when you go, but this is the worst one I've been to. Had to wait 30 mins for them to get the order wrong. Then wait another 20 mins for them to fix it.
Atmosphere: 1
Food: 2
Service: 1
Niece Fisher (Spam)
No one was working the counter took over 30 minutes for a taco and pizza
Atmosphere: 1
Food: 1
Service: 1
Johanna Granados
Food is consistent but they have forgotten to put the hot sauce in the bag (shame on me for not checking).
Food: 5
Service: 4
Keith Gregus
One of the better taco bells in the area. Food always on point, staff is always friendly and nice. The only down fall is wait times in the evening time. I don't know if this is due to low staffing at night or what, but if they could some how put that "fast" back in fast food without dropping quality, then they would completly rule over all fast food in this area.
This place is such a rip-off. They can’t get a basic order correct. Taco Bell is so not worth it anymore.
I can go to an actual sit-down Mexican restaurant for about the same price.
Atmosphere: 1
Food: 1
Service: 1
Chris Scheetz
I went late night. The staff was very friendly. Even though it was somewhat complex they got my order exactly right. Even down to the number and type of sauce packets. I mean it's a Taco Bell but truly the drive through staff and their friendliness caused me to say they really above and beyond.
Food: 5
Service: 5
Tamara Shelton Bunch (Mama T)
Still love Taco Bell and I have since I was a kid. They are pretty much my go to place to eat on the run , especially late night. The menu is not as pocket friendly as it use to be but that is the way all companies have become. I don't think I will ever stop eating there lol
I went to Taco Bell and I got food poisoning
Had to wait almost 30 minutes to get my order. What is the point of fast food if it takes this long?
Atmosphere: 1
Food: 3
Service: 1
We went inside to order because there was no line. After a min, our order was taken. The cashier didn't seem pleased to be there, and we felt rushed giving our order. We waited over 15 mins for 2 burritos and 1 taco. There were only about 4 other people in the place. I heard one of the line order workers say something to another worker about making the wrong burrito. When we got the food, the burritos were a mess! I think next time we will use the drive-thru to see if it's faster. For some reason, it's been a more pleasant experience in the past that way.
Atmosphere: 2
Food: 3
Service: 1
Terrible response time, 25 minutes for two items
Atmosphere: 1
Food: 5
Service: 1
This has been the second time I received an incorrect order. The first time I had only spent maybe around $10 dollars so it was no biggie. This last time I came with my family that was in town for Christmas around 12:00am and spent around $30 dollars so I felt the need to give a call to make it right. I called around 12:30am after we finally made it home and spoke with the manager Adrain , who was really nice, and said to come back when I had a chance the next day or the day after. Here I am coming two days later after I find time to make the 26 minute drive up the road just to be told by the young gentlemen at the drive thru window he couldn’t help me because I didn’t bring my receipt. I inform him I was not made aware to bring back the receipt. He said that he couldn’t help because I didn’t have the receipt even if I had the managers name. I informed him politely “okay. I’m not going to argue but it is very inconvenient to have someone driving and using gas just to not be provided something a manger said the restaurant would make right and unfortunately did not mention to bring the receipt. I also asked to they not keep track of these things with a log or something, I was told “no”. I then said “Okay hun. Can I please just have corporates number to put in a complaint.” I’m told by the manager on duty “we don’t have corporates number here you would just have to Google it”….interesting but okay. I smile politely and say “okay can I have the store number”. The manger prints out a receipt and tells me it’s on the receipt.
Honestly, there was no shouting and getting upset with anyone on either end but I do think it’s important to leave a review informing people this restaurant staff seems to have a bit of a communication problem. They don’t listen thoroughly and they don’t explain things in its entirety. It’s inconvenient and somewhat inconsiderate to not be attentive to your customers especially when dealing with food. I have a food allergy to refried beans which was the reason for the specialty instructions on the nachos. I ended up letting my children pick at my nachos until they got cold and i threw them away, but I myself was not able to eat that night. Please be more careful when completing orders and please be more concise when providing instructions to customers whose orders are wrong.
Atmosphere: 4
Food: 2
Service: 1
Worst location to order food for no reason they hold up the whole drive through for 20+ mins
Service: 1
It's a taco bell so you know what your getting when you go, but this is the worst one I've been to. Had to wait 30 mins for them to get the order wrong. Then wait another 20 mins for them to fix it.
Atmosphere: 1
Food: 2
Service: 1
No one was working the counter took over 30 minutes for a taco and pizza
Atmosphere: 1
Food: 1
Service: 1
Food is consistent but they have forgotten to put the hot sauce in the bag (shame on me for not checking).
Food: 5
Service: 4
One of the better taco bells in the area. Food always on point, staff is always friendly and nice. The only down fall is wait times in the evening time. I don't know if this is due to low staffing at night or what, but if they could some how put that "fast" back in fast food without dropping quality, then they would completly rule over all fast food in this area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco, Quesadilla, Mexican Pizza
Restaurantji Recommends
This place is such a rip-off. They can’t get a basic order correct. Taco Bell is so not worth it anymore.
I can go to an actual sit-down Mexican restaurant for about the same price.
Atmosphere: 1
Food: 1
Service: 1
I went late night. The staff was very friendly. Even though it was somewhat complex they got my order exactly right. Even down to the number and type of sauce packets. I mean it's a Taco Bell but truly the drive through staff and their friendliness caused me to say they really above and beyond.
Food: 5
Service: 5
Still love Taco Bell and I have since I was a kid. They are pretty much my go to place to eat on the run , especially late night. The menu is not as pocket friendly as it use to be but that is the way all companies have become. I don't think I will ever stop eating there lol
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Beef Taco, Quesadilla, Bean Burrito, Soft Taco, Nacho Fries
Cashier at the drive through flirts with my mom and creeps her out so much she didnt even want to go back to get the sauce he forgot to add
Atmosphere: 1
Food: 1
Service: 1
Food was good when I got my fries it was cold, not just that but when I got home I was missing a taco that they charged me for still!!
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