My black bean chalupa was delicious! I always love the fast, efficient service! The food is always served warm and fresh.
Atmosphere: 5
Food: 5
Service: 5
Sharon Gochenour
We went through the drive-thru today. Ticket shows time of 12:55PM. The items were correctly input, as the ticket shows that. The issue was my crunchwrap supreme. I ordered it with steak. When I started eating it, I noticed no steak. Finally came across 1 small chunk of steak, but no more. This is an upcharge, so the steak should have been there. I called this location to let them know about it. I asked for a manager and the woman said she could help me. I asked for her name and she hung up. I called back twice more, each time with nobody answering and just hanging up. The 3rd time I called back, whoever answered just picked up the phone and sat it down, not even a greeting. Whenever I speak to a manager, I get their name. I don't need their full name, a first name is sufficient. I have been in customer service for years, including fast food restaurant management, and never did I deny my name, or just keep quiet and hang up on someone when asked. This is very poor customer service and, overall, the food has gone downhill fast. I did not enjoy the meal and will not be returning. I would, however, like to be reimbursed for that crunchwrap. Maybe this manager has found a clever way to improve her food costs, as I see many other reviews on here with the same issue of no meat.
Atmosphere: 2
Food: 1
Service: 1
Sam R
They always forget food and mess up your order. It’s never right. Always check your order.
Atmosphere: 2
Food: 2
Service: 1
Janie Hamby
We ate inside and the food was good.
Atmosphere: 5
Food: 5
Service: 5
Margaret Young
Good food. Love the check in feature at kiosk. Food prepared quickly. Chased out of lobby at closing.
Atmosphere: 4
Food: 5
Service: 4
Linda Zappa
I ordered food on my app for pickup in store. The bag I was given was heavy and there was a hole in the bag where food, including tortilla chips fell out. I don’t know if the hole was created from weight or moisture, but I was not happy that I lost my tortilla chips. It wasn’t worth the trouble to go back.
Atmosphere: 3
Food: 4
Service: 3
christopher jaramillo
Went through the drive through today and ordered food for the family 5 bean burritos. 2 crunch tacos and 1 cheesy rice burrito, everytime we come here the staff always forgets a part of our order. They need to work at making sure they put everything in the bag
Atmosphere: 3
Food: 3
Service: 1
Brookelyn Phillips
I was waiting in the lobby for someone to pay my order because I had cash and the workers just stared at me, they didn't even move or asked if I had been helped yet. As a fast food worker, I am pretty understanding of this stuff, but they never helped so I walked out and went to the drive thru. I'm ngl this the slowest taco bell I ever been to. Took about 15 mins for 4 tacos LOL actually absurd. I'm not from the area, just happened to stop by but genuinely a terrible experience😬😬 also my taco was cold as hell so yea 1 star sorry🥰
irelynn
the SLOWEST taco bell i’ve ever been to literally watched me at the front counter stood there for 15 minutes, no help. Even went to the drive through and they take so long.
Stay away from this place the food was burnt and had a reheated old sour taste to all the food. We just had to throw away $30 worth of food. The agua frescas had no flavoring to it! Run!! Also the receipt does NOT add up!
Jennifer Koestens
I have never in my life thrown up from food. There was pubic hair in my order today and I’ve been throwing up for 30 minutes straight. I need someone to contact me right now! I don’t want a voucher or coupon. I need a solid ass apology!
Atmosphere: 1
Food: 1
Service: 1
John Morgan
Not so good
Atmosphere: 3
Food: 3
Service: 3
Juriel Rivera
Was a great day at the restaurant because after a few minutes arriving my and my wife sit too ear with our baby. And this employee came out from the kitchen with a baby chair and for us that was a kind gesture.
Atmosphere: 5
Food: 5
Service: 5
Vero Hernandez
Service was fast. Staff was courteous. Loved it all. Thank u!!
My black bean chalupa was delicious! I always love the fast, efficient service! The food is always served warm and fresh.
Atmosphere: 5
Food: 5
Service: 5
We went through the drive-thru today. Ticket shows time of 12:55PM. The items were correctly input, as the ticket shows that. The issue was my crunchwrap supreme. I ordered it with steak. When I started eating it, I noticed no steak. Finally came across 1 small chunk of steak, but no more. This is an upcharge, so the steak should have been there. I called this location to let them know about it. I asked for a manager and the woman said she could help me. I asked for her name and she hung up. I called back twice more, each time with nobody answering and just hanging up. The 3rd time I called back, whoever answered just picked up the phone and sat it down, not even a greeting. Whenever I speak to a manager, I get their name. I don't need their full name, a first name is sufficient. I have been in customer service for years, including fast food restaurant management, and never did I deny my name, or just keep quiet and hang up on someone when asked. This is very poor customer service and, overall, the food has gone downhill fast. I did not enjoy the meal and will not be returning. I would, however, like to be reimbursed for that crunchwrap. Maybe this manager has found a clever way to improve her food costs, as I see many other reviews on here with the same issue of no meat.
Atmosphere: 2
Food: 1
Service: 1
They always forget food and mess up your order. It’s never right. Always check your order.
Atmosphere: 2
Food: 2
Service: 1
We ate inside and the food was good.
Atmosphere: 5
Food: 5
Service: 5
Good food. Love the check in feature at kiosk. Food prepared quickly. Chased out of lobby at closing.
Atmosphere: 4
Food: 5
Service: 4
I ordered food on my app for pickup in store. The bag I was given was heavy and there was a hole in the bag where food, including tortilla chips fell out. I don’t know if the hole was created from weight or moisture, but I was not happy that I lost my tortilla chips. It wasn’t worth the trouble to go back.
Atmosphere: 3
Food: 4
Service: 3
Went through the drive through today and ordered food for the family 5 bean burritos. 2 crunch tacos and 1 cheesy rice burrito, everytime we come here the staff always forgets a part of our order. They need to work at making sure they put everything in the bag
Atmosphere: 3
Food: 3
Service: 1
I was waiting in the lobby for someone to pay my order because I had cash and the workers just stared at me, they didn't even move or asked if I had been helped yet. As a fast food worker, I am pretty understanding of this stuff, but they never helped so I walked out and went to the drive thru. I'm ngl this the slowest taco bell I ever been to. Took about 15 mins for 4 tacos LOL actually absurd. I'm not from the area, just happened to stop by but genuinely a terrible experience😬😬 also my taco was cold as hell so yea 1 star sorry🥰
the SLOWEST taco bell i’ve ever been to literally watched me at the front counter stood there for 15 minutes, no help. Even went to the drive through and they take so long.
Atmosphere: 1
Food: 3
Service: 1
The lady at the drive through is rude
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Stay away from this place the food was burnt and had a reheated old sour taste to all the food. We just had to throw away $30 worth of food. The agua frescas had no flavoring to it! Run!! Also the receipt does NOT add up!
I have never in my life thrown up from food. There was pubic hair in my order today and I’ve been throwing up for 30 minutes straight. I need someone to contact me right now! I don’t want a voucher or coupon. I need a solid ass apology!
Atmosphere: 1
Food: 1
Service: 1
Not so good
Atmosphere: 3
Food: 3
Service: 3
Was a great day at the restaurant because after a few minutes arriving my and my wife sit too ear with our baby. And this employee came out from the kitchen with a baby chair and for us that was a kind gesture.
Atmosphere: 5
Food: 5
Service: 5
Service was fast. Staff was courteous. Loved it all. Thank u!!
Atmosphere: 5
Food: 5
Service: 5
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