I wouldn't go there until they change all management. I was an employee there to help the store manager out on cleaning and service. Boy was I surprised. The store manager would not throw away cooked food like they suppose to do. Cathy would save it. that's a big Critical. The day I decide to quit was when I saw for my self she took out a cooked fish out of the trash and told me if you putt it back in the frier it be OK. I complained and called the area supervisor and he did not demonstrate any concern. Ever since the new owner of burger King form monterrey bought the store. They try to get away with what they can
Atmosphere: 1
Food: 1
Service: 1
Patricia Lyzette Garza
When we arrived there was no one at the counter. I called out several times but no one came out until after about 5 minutes. I even called the restaurant phone number but no one answered. After getting our food, the counter was left unattended again. I get that there might not have been that many customers but someone should check once in a while to see if anyone has arrived or is waiting to order.
Atmosphere: 2
Food: 2
Service: 1
Victor Torres mechanic
The lady who served me was very rude and gave me cold and spoiled food, it was a truly bad experience.Vegetarian options: very ugly
Atmosphere: 1
Food: 1
Service: 1
Alexandria Vallejo
I always go around 9 and they tell me their system is down when they close on the weekends at 12 it’s happened 2 times in a
Atmosphere: 1
Food: 1
Service: 1
R Zamarripa
Food was awful I ordered chicken nuggets and were soggy I ordered onion rings and they were the same dark brown they need to work on food too be crispy and
Atmosphere: 4
Food: 2
Service: 4
Charito Salinas
Ordered coffee got hot water,I guess they forgot to put the coffee in the water. Thank God I always ask for condiments on the side to prepare my own coffee or I would of drank hot water with creamer& sugar. Burger King you really need more than 2 employees at this place,don't expect good service when you just have 2 morning employees doing it all
Atmosphere: 1
Food: 4
Service: 3
Kassandra Romero
If I could give no stars I would. Went to the drive thru no one came, front door was locked and no one answered at the intercom. I called and they hung up.Then we drive off to put gas and find that they’re helping someone so we stop and ask why they didn’t answer earlier, “ we are out of fries and are only selling burgers.”Wow. Don’t bother coming here!
Atmosphere: 1
Food: 1
Service: 1
Buddha King
Food always cold and don't get the chicken wrap from here they just put chicken nuggets in a
Atmosphere: 1
Food: 1
Service: 1
Savage Gamer123
Stop by at 6:30 AM this morning. Nobody? Or even answer you. So I guess no coffee from Burger King.
Olivia Perez
Food was great nice and hot. Coffee was super cold. Lady at drive thru window was super slow and you couldn't even understand what she was saying extremely soft spoken.
Atmosphere: 1
Food: 5
Service: 2
Recommended dishes: French Toast Sticks, Sausage Egg
Got the $6 meal ... I got the double whopper Jr. With chicken fries and small fries ... But it doesn't come with a drink .... Good thing I had a drink in my vehicle ...Burger seems to have shrunk a lot ... and was it was not hot ....... Very disappointing ☹️ ... Place has kinda a ghetto feel to it ...The manager was nice ... She offered me a cup so I could drink some water ...
Atmosphere: 3
Food: 3
Service: 4
Rudy Rodriguez
Stopped by at 8:00 and ordered 2 simple biscuits with sausage, but was told that that they were out of biscuits for the day.Fortunately for me, McDonald's has a location right across the street and I obtained my 2 biscuits and sausage from BK's competitor.
Atmosphere: 1
Service: 1
Greg De La Rosa III
Place was super slow and they still forget stuff in the order. And the famous "no chocolate shake available" Last time for me!
Leticia Hernandez
11 am. Place was a mess, lettuce on the seat, crumbs everywhere on the floor and the seats, and both coke machines out of order. They do give the drinks from inside their working area though. Employees don’t even want to get near the front to give service.
Jalynne Martinez
Had 2 very disrespectful employees named Giselle & Alondra from the start they didn’t even want to take orders nor talk with respect when giving them my order ! I’m paying over $30 for 2 meals and STILL can’t give orders correct and have ugly attitudes. PEOPLE should not be working somewhere if they can’t give the correct CUSTOMER SERVICE. HORRIBLE SERVICE !!!
I wouldn't go there until they change all management. I was an employee there to help the store manager out on cleaning and service. Boy was I surprised. The store manager would not throw away cooked food like they suppose to do. Cathy would save it. that's a big Critical. The day I decide to quit was when I saw for my self she took out a cooked fish out of the trash and told me if you putt it back in the frier it be OK. I complained and called the area supervisor and he did not demonstrate any concern. Ever since the new owner of burger King form monterrey bought the store. They try to get away with what they can
Atmosphere: 1
Food: 1
Service: 1
When we arrived there was no one at the counter. I called out several times but no one came out until after about 5 minutes. I even called the restaurant phone number but no one answered. After getting our food, the counter was left unattended again. I get that there might not have been that many customers but someone should check once in a while to see if anyone has arrived or is waiting to order.
Atmosphere: 2
Food: 2
Service: 1
The lady who served me was very rude and gave me cold and spoiled food, it was a truly bad experience.Vegetarian options: very ugly
Atmosphere: 1
Food: 1
Service: 1
I always go around 9 and they tell me their system is down when they close on the weekends at 12 it’s happened 2 times in a
Atmosphere: 1
Food: 1
Service: 1
Food was awful I ordered chicken nuggets and were soggy I ordered onion rings and they were the same dark brown they need to work on food too be crispy and
Atmosphere: 4
Food: 2
Service: 4
Ordered coffee got hot water,I guess they forgot to put the coffee in the water. Thank God I always ask for condiments on the side to prepare my own coffee or I would of drank hot water with creamer& sugar. Burger King you really need more than 2 employees at this place,don't expect good service when you just have 2 morning employees doing it all
Atmosphere: 1
Food: 4
Service: 3
If I could give no stars I would. Went to the drive thru no one came, front door was locked and no one answered at the intercom. I called and they hung up.Then we drive off to put gas and find that they’re helping someone so we stop and ask why they didn’t answer earlier, “ we are out of fries and are only selling burgers.”Wow. Don’t bother coming here!
Atmosphere: 1
Food: 1
Service: 1
Food always cold and don't get the chicken wrap from here they just put chicken nuggets in a
Atmosphere: 1
Food: 1
Service: 1
Stop by at 6:30 AM this morning. Nobody? Or even answer you. So I guess no coffee from Burger King.
Food was great nice and hot. Coffee was super cold. Lady at drive thru window was super slow and you couldn't even understand what she was saying extremely soft spoken.
Atmosphere: 1
Food: 5
Service: 2
Recommended dishes: French Toast Sticks, Sausage Egg
Restaurantji Recommends
Got the $6 meal ... I got the double whopper Jr. With chicken fries and small fries ... But it doesn't come with a drink .... Good thing I had a drink in my vehicle ...Burger seems to have shrunk a lot ... and was it was not hot ....... Very disappointing ☹️ ... Place has kinda a ghetto feel to it ...The manager was nice ... She offered me a cup so I could drink some water ...
Atmosphere: 3
Food: 3
Service: 4
Stopped by at 8:00 and ordered 2 simple biscuits with sausage, but was told that that they were out of biscuits for the day.Fortunately for me, McDonald's has a location right across the street and I obtained my 2 biscuits and sausage from BK's competitor.
Atmosphere: 1
Service: 1
Place was super slow and they still forget stuff in the order. And the famous "no chocolate shake available" Last time for me!
11 am. Place was a mess, lettuce on the seat, crumbs everywhere on the floor and the seats, and both coke machines out of order. They do give the drinks from inside their working area though. Employees don’t even want to get near the front to give service.
Had 2 very disrespectful employees named Giselle & Alondra from the start they didn’t even want to take orders nor talk with respect when giving them my order ! I’m paying over $30 for 2 meals and STILL can’t give orders correct and have ugly attitudes. PEOPLE should not be working somewhere if they can’t give the correct CUSTOMER SERVICE. HORRIBLE SERVICE !!!