I used to love this place have been shopping for birthday cakes here for years recently they changed the recipe of the cake itself and now it tastes a very low quality almost like box cake mix. Definitely not worth the price anymore. Such a letdown.
Food: 1
Service: 5
Yaneth Garcia
My favorite place to get a mostachón!
Atmosphere: 5
Food: 5
Service: 5
Miguel Rodríguez
Ladies that work here have the MOST HORRIBLE customer service !!! They don't care about serving the customer or maybe that's the way the owner is !!!! Don't Recommend at All !!!!!! Plus they never have a certain favor in slice and there not willing to cut any, bad business !!! Just go elsewhere !!
Atmosphere: 1
Food: 2
Service: 1
Aide Mendez
We place an order on time ,and came to pick up and they came out with "whoever took the order didn't put it on the system ,so the morning shift didn't make it.. so I have to wait 15minutes for their mistake.. what a shame...And waste of time.. so I have to call a day a head to see if they actually put my order... not professional at all..Now the party is waiting for the cake.Last time with this shop..
Service: 1
Recommended dishes: Strawberry
X R
Worst service ever the owner is rude the cakes are over priced in my opinionThere nothing special
Celeste Gomez
Couldn’t even make a simple wedding cake
Joey
the cakes were mad good
MerMe
*response to the "owner* Hello, and no im not looking for "free" credits,, if the quality was up to par. I did review both locations because I've often visited BOTHstores. Please DO post the spiderman cake anywhere, so that people can see the bad work. Even your employee felt embarrased at the cake presented, and I too have pictures of it. please, instead of trying to make a loyal customer look bad,, someone should work hard at customer service experience, as, basing from other reviews, isn't the greatest. If you think tinted green eyes on a white eyed spiderman cake, a drop of tint in one eye, a photocopied mouth instead of frosting teeth ( like the pic I sent), a crooked and sloppy frosting isn't t bad, then what can I say. Either way, what happened happened,I appreciate the apology, Thanks for the reply, enjoy your day.
Ordered a kid cake, personalized. Sent the picture to their email, they wouldn't reply often, i often had to call the store. I sent them the image and paid for it 4 days before the date requested. I drove 1/2 hour for the cake, saw it, it is packed with flaws, and sloppy. I told the person in the store to take a look at what they did to the cake and to compare the pic I sent to the final product, its BAD. She too agreed that the cake wasn't decorated well at all. It was SLOPPY. I had paid ahead 70+dlls. After making a call the response from mgmnt was either take the cake at full price still, or leave the cake and we'll give you full refund!!! I need the cake bc of the event being in 4 hours!What would they do with the customized kid cake anyway???!!!. After a while another response came in, and at that time they were willing to give me 20 dll credit. The girl at the establishment was supernice in trying to find the solution even though the ones that should've offered one quickly was the owner, or the "decorator". So disappointed. Still overpaid for this so called cake, but at least they considered a credit. Honestly the experience for this was horrible and un professional. Im just glad their employee was willing to find a solution. Even she felt embarrased and bad at the outcome. Used to be my favorite cake place, NEVER AGAIN will I place an order for customized cake. Nobody from their mgmnt eve apologized for the bad moment.
Sythez
the cakes were mad good
Hoang Nguyen
Nothing special tasting cake for the price it worth. Ferraro roche Cake tasted like any normal chocolate type cake …mangoes on mostacion were mixed with frozen and fresh…not very appealing.
I LOVE capricious cake shops they sell the best PASTELES indica strand? please go buy Cakes from there. They're the best in the RGV
Stephanie
SUPER DELICIOUS!!! ?
Vivian rodriguez
Before I purchased a ready to go cake in the fridges and the bread was hard, so I inquired about it and the staff said next time place an order in advance so it’s fresh. So I come in for the next birthday celebration and place an order three days ahead of time, when I arrived the lady pulled a cake from the fridge and said here you go. I said where’s the personalization, she said oh let me write it. Then I asked was this made for me or was this prepared for sales she said my order was not made and this is how they handle all orders. I was soo mad I bet this cake will be hard and expired too.
Ari Anthony
These cakes become an obsession ?? super delicious
Jezum Ufam tobi
Good flavor, unfortunately I have been trying to get mostachon or chocoflan for months? the staff is not always courteous?
I used to love this place have been shopping for birthday cakes here for years recently they changed the recipe of the cake itself and now it tastes a very low quality almost like box cake mix. Definitely not worth the price anymore. Such a letdown.
Food: 1
Service: 5
My favorite place to get a mostachón!
Atmosphere: 5
Food: 5
Service: 5
Ladies that work here have the MOST HORRIBLE customer service !!! They don't care about serving the customer or maybe that's the way the owner is !!!! Don't Recommend at All !!!!!! Plus they never have a certain favor in slice and there not willing to cut any, bad business !!! Just go elsewhere !!
Atmosphere: 1
Food: 2
Service: 1
We place an order on time ,and came to pick up and they came out with "whoever took the order didn't put it on the system ,so the morning shift didn't make it.. so I have to wait 15minutes for their mistake.. what a shame...And waste of time.. so I have to call a day a head to see if they actually put my order... not professional at all..Now the party is waiting for the cake.Last time with this shop..
Service: 1
Recommended dishes: Strawberry
Worst service ever the owner is rude the cakes are over priced in my opinionThere nothing special
Couldn’t even make a simple wedding cake
the cakes were mad good
*response to the "owner*
Hello, and no im not looking for "free" credits,, if the quality was up to par. I did review both locations because I've often visited BOTHstores. Please DO post the spiderman cake anywhere, so that people can see the bad work. Even your employee felt embarrased at the cake presented, and I too have pictures of it. please, instead of trying to make a loyal customer look bad,, someone should work hard at customer service experience, as, basing from other reviews, isn't the greatest. If you think tinted green eyes on a white eyed spiderman cake, a drop of tint in one eye, a photocopied mouth instead of frosting teeth ( like the pic I sent), a crooked and sloppy frosting isn't t bad, then what can I say. Either way, what happened happened,I appreciate the apology, Thanks for the reply, enjoy your day.
Ordered a kid cake, personalized. Sent the picture to their email, they wouldn't reply often, i often had to call the store. I sent them the image and paid for it 4 days before the date requested. I drove 1/2 hour for the cake, saw it, it is packed with flaws, and sloppy. I told the person in the store to take a look at what they did to the cake and to compare the pic I sent to the final product, its BAD. She too agreed that the cake wasn't decorated well at all. It was SLOPPY. I had paid ahead 70+dlls. After making a call the response from mgmnt was either take the cake at full price still, or leave the cake and we'll give you full refund!!! I need the cake bc of the event being in 4 hours!What would they do with the customized kid cake anyway???!!!. After a while another response came in, and at that time they were willing to give me 20 dll credit. The girl at the establishment was supernice in trying to find the solution even though the ones that should've offered one quickly was the owner, or the "decorator". So disappointed. Still overpaid for this so called cake, but at least they considered a credit. Honestly the experience for this was horrible and un professional. Im just glad their employee was willing to find a solution. Even she felt embarrased and bad at the outcome. Used to be my favorite cake place, NEVER AGAIN will I place an order for customized cake. Nobody from their mgmnt eve apologized for the bad moment.
the cakes were mad good
Nothing special tasting cake for the price it worth. Ferraro roche Cake tasted like any normal chocolate type cake …mangoes on mostacion were mixed with frozen and fresh…not very appealing.
Restaurantji Recommends
I LOVE capricious cake shops they sell the best PASTELES indica strand? please go buy Cakes from there. They're the best in the RGV
SUPER DELICIOUS!!! ?
Before I purchased a ready to go cake in the fridges and the bread was hard, so I inquired about it and the staff said next time place an order in advance so it’s fresh. So I come in for the next birthday celebration and place an order three days ahead of time, when I arrived the lady pulled a cake from the fridge and said here you go. I said where’s the personalization, she said oh let me write it. Then I asked was this made for me or was this prepared for sales she said my order was not made and this is how they handle all orders. I was soo mad I bet this cake will be hard and expired too.
These cakes become an obsession ?? super delicious
Good flavor, unfortunately I have been trying to get mostachon or chocoflan for months? the staff is not always courteous?
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