HORRIBLE customer service. Lady helping at the drive thru window with short hair and a hurt arm was very rude. Didn't give me my complete order and when I told her I was missing things it was like a HUGE bother for her. Also, I had asked for 8 bombers and she gave me 4 and ok, I get it, Accidents and misunderstanding happen. When I told her she had my order wrong instead of fixing my order and charging me the difference, she was just VERY defensive saying she had repeated the order and that's what I had asked for when I didn't. Like I said, this could have been fixed and I would've gladly paid the difference but instead no solution was offered and she was just very rude about it. Nobody is FORCED to work at a place they don't enjoy, hopefully the customer service at this location gets looked at and action is taken to be better. If you don't like what you do, then maybe a different job would be best fitted for this lady.
Atmosphere: 1
Food: 3
Service: 1
Steven Longoria
Awesome Experience!
Atmosphere: 5
Food: 5
Service: 5
Mike Woods
Out of most sides.
Mariano Espinoza
Why is it that employees start cleaning at 8pm store closes at 10pmThey will tell you orders are gonna take 30-40 mins so you won’t order
Atmosphere: 1
Food: 2
Service: 1
Iria Anorve
I normally don't go to Church's to buy chicken because on many occasions and different places when you take a bite blood comes out...it is raw. On this occasion I decided to go because it is the only place that sells crinkle fries. I asked for 3 orders thinking that it would be about $10....it was $25!!! I had not paid attention to the price when I ordered but I asked the man(who looked like the manager) the price and he rolled his eyes at me and looked at a coworker making a face. At that point I asked for another order because the "large" were so small. I paid for it and it didn't even get the extra order. Bad service.
Atmosphere: 3
Food: 5
Service: 1
Dusty Beard
The chicken was extremely greasy and they dont sell fried
Atmosphere: 1
Food: 2
Service: 1
Antonio Cisneros
Good chicken, but very bad customer service, specially through drive through.
Atmosphere: 3
Food: 4
Service: 2
Angelica Pham
enjoyed good fried chicken, the chicken was a little bit too crispy but it was still great. mashed potatoes also good.
Rolando Renteria
I’ve eaten at other Church’s locations and had a pleasant experience. Unfortunately, here was not one. I am certain the chicken was not freshly made as it had a very greasy and chewy taste and texture. The service was good though, but not enough to go back. 3/10.
Atmosphere: 3
Food: 1
Service: 4
Rinaldo Montana
Chicken was good... different but good...idk, the taste of church's seemed to have changed, at least to me.... I didn't like the taste...but now..this time round its
Order was wrong. Called the store multiple times and no one picked up.
Atmosphere: 3
Food: 3
Service: 1
Merelyn Luna
it was 9:50 and they were not selling any more! online it says they close at 10! i drove from a distance to get told it was closed!
Atmosphere: 1
Service: 1
Charito Salinas
Good food awful customer service...today's drive threw girl dint even say thank u ur welcome or anything.if u don't have the attitude of a happy face get urself another job where ur in the back where nobody sees or talks to you.
Desiree Dumas
Not only did they change their name, apparently they've changed their standard of chicken. I use to be able to go into any church's and they would have fresh or at least close to fresh chicken. I'm only writing this not so good review because it's now more than twice that I've gotten subpar chicken; and not just from this location. It was so greasy I had to wrap it in paper towels just to make it not so bad. I almost think it was refried. Besides the greasiness making me believe it was recooked, the chicken itself was dry,overcooked, old. Next, the pieces were small, they use to be big, that's why everyone liked going to church's. Finally about my experience, the attitude. This and another location, the employees are or seem nice, but there is a sense of attitude behind their voices; like they really don't want to be there or help you.
Atmosphere: 3
Food: 1
Service: 3
Simon Gielstra
Was pleasantly surprised by the roasted chicken meal. The fact they had fried okra as a menu item was a treat and unexpected one.
HORRIBLE customer service. Lady helping at the drive thru window with short hair and a hurt arm was very rude. Didn't give me my complete order and when I told her I was missing things it was like a HUGE bother for her. Also, I had asked for 8 bombers and she gave me 4 and ok, I get it, Accidents and misunderstanding happen. When I told her she had my order wrong instead of fixing my order and charging me the difference, she was just VERY defensive saying she had repeated the order and that's what I had asked for when I didn't. Like I said, this could have been fixed and I would've gladly paid the difference but instead no solution was offered and she was just very rude about it. Nobody is FORCED to work at a place they don't enjoy, hopefully the customer service at this location gets looked at and action is taken to be better. If you don't like what you do, then maybe a different job would be best fitted for this lady.
Atmosphere: 1
Food: 3
Service: 1
Awesome Experience!
Atmosphere: 5
Food: 5
Service: 5
Out of most sides.
Why is it that employees start cleaning at 8pm store closes at 10pmThey will tell you orders are gonna take 30-40 mins so you won’t order
Atmosphere: 1
Food: 2
Service: 1
I normally don't go to Church's to buy chicken because on many occasions and different places when you take a bite blood comes out...it is raw. On this occasion I decided to go because it is the only place that sells crinkle fries. I asked for 3 orders thinking that it would be about $10....it was $25!!! I had not paid attention to the price when I ordered but I asked the man(who looked like the manager) the price and he rolled his eyes at me and looked at a coworker making a face. At that point I asked for another order because the "large" were so small. I paid for it and it didn't even get the extra order. Bad service.
Atmosphere: 3
Food: 5
Service: 1
The chicken was extremely greasy and they dont sell fried
Atmosphere: 1
Food: 2
Service: 1
Good chicken, but very bad customer service, specially through drive through.
Atmosphere: 3
Food: 4
Service: 2
enjoyed good fried chicken, the chicken was a little bit too crispy but it was still great. mashed potatoes also good.
I’ve eaten at other Church’s locations and had a pleasant experience. Unfortunately, here was not one. I am certain the chicken was not freshly made as it had a very greasy and chewy taste and texture. The service was good though, but not enough to go back. 3/10.
Atmosphere: 3
Food: 1
Service: 4
Chicken was good... different but good...idk, the taste of church's seemed to have changed, at least to me.... I didn't like the taste...but now..this time round its
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Tenders, Cole Slaw
Restaurantji Recommends
Order was wrong. Called the store multiple times and no one picked up.
Atmosphere: 3
Food: 3
Service: 1
it was 9:50 and they were not selling any more! online it says they close at 10! i drove from a distance to get told it was closed!
Atmosphere: 1
Service: 1
Good food awful customer service...today's drive threw girl dint even say thank u ur welcome or anything.if u don't have the attitude of a happy face get urself another job where ur in the back where nobody sees or talks to you.
Not only did they change their name, apparently they've changed their standard of chicken. I use to be able to go into any church's and they would have fresh or at least close to fresh chicken. I'm only writing this not so good review because it's now more than twice that I've gotten subpar chicken; and not just from this location. It was so greasy I had to wrap it in paper towels just to make it not so bad. I almost think it was refried. Besides the greasiness making me believe it was recooked, the chicken itself was dry,overcooked, old. Next, the pieces were small, they use to be big, that's why everyone liked going to church's. Finally about my experience, the attitude. This and another location, the employees are or seem nice, but there is a sense of attitude behind their voices; like they really don't want to be there or help you.
Atmosphere: 3
Food: 1
Service: 3
Was pleasantly surprised by the roasted chicken meal. The fact they had fried okra as a menu item was a treat and unexpected one.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Mixed Chicken