Out of all the locations I’ve been to this is the WORST one. I had never been to this location until last Friday. I only went bc it happens to be close to my bfs job and we met for a late lunch.The floor in the cooking area is DISGUSTING. It looks like it hasn’t been swept/mopped in weeks. The carpet inside the ladies restroom is disgusting as well. The food wasn’t cooked all the way. Veggies were still hard. I asked for an extra bread and they told me to ask the server. I always go to the location in McAllen and they give it to me right there and then. Not even halfway through our meal the server gives us the check which I found very rude. We didn’t ask for it. I felt as if we were being subtly told to leave. I asked for my bread after the fact because I figured if I’m gonna have to ask for it at the table I might as well ask for it when I’m ready so it’s warm. A different server brought it and then brought us another check that included the charge for the bread. Again, we are still not done eating. We never got asked if we wanted refills. When it was time to pay I told the cashier I wasn’t going to pay for the bread because they had already given me a ticket BEFORE I asked for it, BEFORE we were ready to pay. She called the manager, a woman who was very rude and condescending. She said it was THEIR policy, among the servers to give guests their receipts before clocking out. She clarified this was NOT Khan’s policy, but THEIR policy among the servers. I told her I still didn’t want to pay for it because they should have waited for me to ask for the check or told me they had to give me the check if that was the case. She then asked me if I ate the bread. I told her “of course I did” but that I still wanted it comped because of the check situation. I mentioned to her that I didnt understand why the cook couldn’t give me the bread and that when I go to my usual location they just give it to me there. She said that’s how they do things at THIS location and gave no apology. I told her my experience was not good at all and instead of apologizing (where she had another opportunity to do so), she told me I should go to the location I always go to instead if I like it so much and that she never gets negative complaints. That guests always tell her it’s exceptional service which I believe is a load of crap. The cashier then started to make comments directly at me. I told her no one is talking to her because I was talking to the manager and she rolled her eyes so hard at me. I’m sure she could see her brain. I found that very rude. Especially because I never said anything to her other than “I’m not paying for the bread” because of the check situation and she took it VERY personal. As soon as I began to speak to the manager, the only thing I said to her was that I wasn’t talking to her. The manager comped the bread to get me to leave. However, I still find the service repulsive as well as the restaurant itself considering the lack of cleanliness. I will make sure to never return here. It is not a friendly or clean environment and I made a huge mistake thinking that every Khans location was the same. I love Khans but I will stick to the location in McAllen where I’ve never had any complaints.
Manny Fresh
We use to live in the area and this place was a once a week dinner date for me and my daughter… so of course we had to go. Always great fresh food and wonderful service!
Food: 5
Service: 5
izamara jaramillo
The food was super delicious and quick to cook, and the service was super good.
Atmosphere: 5
Food: 5
Service: 5
Esmeralda Lobato
Food was fresh& delicious, attentive service ?
Food: 4
Service: 4
Benny Ybarra (Benny Ybarra Music)
I love Khan's. Great selection of vegetables and proteins for your plate. The chefs are always so respectful! I can't wait to come back!
Vegetarian options: There is a wide array of vegetables and other vegetarian ingredients to choose when assembling you dish.Parking: There is a good amount of parking in front and more in the rearWheelchair accessibility: There is accessible parking, entrance and seating
My first time in this place. It was a very bad experience, my dad was hard and I spoke to the waitress to ask if it was normal for my pasta to be crispy, to which he told me it was because it had been overcooked, I spoke to his manager and they told me to I could make another dish and they wouldn't charge me. I went and made another preparation and when I got to the grill the cook asked me if I didn't like it, I explained to him what happened to me and in a mocking tone he told another cook to prepare it for me.Then another couple arrived with their food and the one who was cooking my food asked them how they wanted it prepared, to which the other cook (who was the one who had cooked my food first) told him to stop talking because they were going to burn his hands. noodles.I was very upset and restrained myself and told him politely..."you don't have to be offended, my food was poorly cooked that's why I returned it"...I didn't like it and the truth is I won't go back either. I respect those who like that type of food but it made me feel very guilty for having complained for the first time in a restaurant that the food was poorly cooked.They didn't charge me for the extra dish, thanks to the waitresses who served us very kindly, but going to tell the cooks to laugh that I had complained about my dish was not very pleasant.
Instantly cooked foodVegetarian options: Vegetables and pastaParking: Very good location, close to shopping plazaWheelchair accessibility: Yeah
Atmosphere: 5
Food: 5
Service: 5
Rosario DeLeon
The grill and cooks seem way off. Food was burnt. The birthday boy did not get to hit the round thing... Must have been an off day. I had lots of questions on the menu charts and prices. Not a good food experience. As to what dish I would recommend? I don't know,Wish I had could have picked the Mongolian bee or any of the dishes indicating below but there was no such thing.
Atmosphere: 3
Food: 1
Service: 1
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Love the Mcallen
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Roll
Yucely Pinzon
Dear Rafael Caballero, please open a Khan’s in San Antonio.
Out of all the locations I’ve been to this is the WORST one. I had never been to this location until last Friday. I only went bc it happens to be close to my bfs job and we met for a late lunch.The floor in the cooking area is DISGUSTING. It looks like it hasn’t been swept/mopped in weeks. The carpet inside the ladies restroom is disgusting as well. The food wasn’t cooked all the way. Veggies were still hard. I asked for an extra bread and they told me to ask the server. I always go to the location in McAllen and they give it to me right there and then. Not even halfway through our meal the server gives us the check which I found very rude. We didn’t ask for it. I felt as if we were being subtly told to leave. I asked for my bread after the fact because I figured if I’m gonna have to ask for it at the table I might as well ask for it when I’m ready so it’s warm. A different server brought it and then brought us another check that included the charge for the bread. Again, we are still not done eating. We never got asked if we wanted refills. When it was time to pay I told the cashier I wasn’t going to pay for the bread because they had already given me a ticket BEFORE I asked for it, BEFORE we were ready to pay. She called the manager, a woman who was very rude and condescending. She said it was THEIR policy, among the servers to give guests their receipts before clocking out. She clarified this was NOT Khan’s policy, but THEIR policy among the servers. I told her I still didn’t want to pay for it because they should have waited for me to ask for the check or told me they had to give me the check if that was the case. She then asked me if I ate the bread. I told her “of course I did” but that I still wanted it comped because of the check situation. I mentioned to her that I didnt understand why the cook couldn’t give me the bread and that when I go to my usual location they just give it to me there. She said that’s how they do things at THIS location and gave no apology. I told her my experience was not good at all and instead of apologizing (where she had another opportunity to do so), she told me I should go to the location I always go to instead if I like it so much and that she never gets negative complaints. That guests always tell her it’s exceptional service which I believe is a load of crap. The cashier then started to make comments directly at me. I told her no one is talking to her because I was talking to the manager and she rolled her eyes so hard at me. I’m sure she could see her brain. I found that very rude. Especially because I never said anything to her other than “I’m not paying for the bread” because of the check situation and she took it VERY personal. As soon as I began to speak to the manager, the only thing I said to her was that I wasn’t talking to her. The manager comped the bread to get me to leave. However, I still find the service repulsive as well as the restaurant itself considering the lack of cleanliness. I will make sure to never return here. It is not a friendly or clean environment and I made a huge mistake thinking that every Khans location was the same. I love Khans but I will stick to the location in McAllen where I’ve never had any complaints.
We use to live in the area and this place was a once a week dinner date for me and my daughter… so of course we had to go. Always great fresh food and wonderful service!
Food: 5
Service: 5
The food was super delicious and quick to cook, and the service was super good.
Atmosphere: 5
Food: 5
Service: 5
Food was fresh& delicious, attentive service ?
Food: 4
Service: 4
I love Khan's. Great selection of vegetables and proteins for your plate. The chefs are always so respectful! I can't wait to come back!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Stir Fried Mixed Vegetables Fried Rice Chicken
Vegetarian options: There is a wide array of vegetables and other vegetarian ingredients to choose when assembling you dish.Parking: There is a good amount of parking in front and more in the rearWheelchair accessibility: There is accessible parking, entrance and seating
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Beef& Sausage Chicken& Flavored Chicken
The foods great they always make it just the way I like it and there lemonade is delicious it's one of my favorite
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Mongolian Beef
Food was amazing as
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stir Fried Mixed Vegetables Fried Rice Chicken
My first time in this place. It was a very bad experience, my dad was hard and I spoke to the waitress to ask if it was normal for my pasta to be crispy, to which he told me it was because it had been overcooked, I spoke to his manager and they told me to I could make another dish and they wouldn't charge me. I went and made another preparation and when I got to the grill the cook asked me if I didn't like it, I explained to him what happened to me and in a mocking tone he told another cook to prepare it for me.Then another couple arrived with their food and the one who was cooking my food asked them how they wanted it prepared, to which the other cook (who was the one who had cooked my food first) told him to stop talking because they were going to burn his hands. noodles.I was very upset and restrained myself and told him politely..."you don't have to be offended, my food was poorly cooked that's why I returned it"...I didn't like it and the truth is I won't go back either. I respect those who like that type of food but it made me feel very guilty for having complained for the first time in a restaurant that the food was poorly cooked.They didn't charge me for the extra dish, thanks to the waitresses who served us very kindly, but going to tell the cooks to laugh that I had complained about my dish was not very pleasant.
Atmosphere: 1
Food: 1
Service: 4
I loved the food, the staff was very
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Instantly cooked foodVegetarian options: Vegetables and pastaParking: Very good location, close to shopping plazaWheelchair accessibility: Yeah
Atmosphere: 5
Food: 5
Service: 5
The grill and cooks seem way off. Food was burnt. The birthday boy did not get to hit the round thing... Must have been an off day. I had lots of questions on the menu charts and prices. Not a good food experience. As to what dish I would recommend? I don't know,Wish I had could have picked the Mongolian bee or any of the dishes indicating below but there was no such thing.
Atmosphere: 3
Food: 1
Service: 1
Love the Mcallen
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Roll
Dear Rafael Caballero, please open a Khan’s in San Antonio.
Atmosphere: 5
Food: 5
Service: 5
Awesome food friendly
Atmosphere: 5
Food: 5
Service: 5