Red Robin Gourmet Burgers and Brews

Veteran day 2025 at around 3pm. My wife and I, along with her parents decided to try Red Robin as we hadn't had a chance to eat there in the last few months. It was veterans day so being a veteran I asked if they were doing anything in celebration. Are waiter ( not sure of his name but he was sporting to large colored plastic snake earrings in his ears) informed us that yes they were doing a veterans benifit but that it came with numerous restrictions that might make us rethink that option. I was personally taken aback that he presented it to us this way but asked about the restrictions. The biggest most restrictive rule was that if the veteran got the free meal no one else at the table could partake in any other offer on the menu. This made no sense so I asked him to clarify the rule, he seemed annoyed and repeated the same rule with no exceptions or exceptions. At this point we were all very disappointed and opted to just get cheap hamburgers and leave. Our waiter was not friendly or professional with his snide comments and we couldn't wait to just eat and leave. I did eventually get my veterans hamburger but had to wait until the entire table was finished eating and checked out before ordering my veterans benifit. All the while listening to our waiters enduring snide comments. I surely expected better from Red Robin and hope that in the future they will try harder to serve the people that make their business thrive.

Pete consistently demonstrates helpfulness and attentiveness, ensuring our needs are met.

Atmosphere: 5

Food: 5

Service: 5

Service was okay, our bartender was knowledgeable and helpful. Though everyone was super slow with everything. Even though it wasn’t packed.

Food took forever, and when we finally got it. It looked like unappetizing. When biting into it it had absolutely no flavor. No seasoning not even salt. The fries were just as plain and unseasoned.

For the price this whole experience felt like a waste of money.

Atmosphere: 3

Food: 1

Service: 4

Our server ( i dont know his name, he moved to the RGV area from Austin)had such a terrific personality, so easy to joke with and so responsive to our needs. He made our visit so enjoyable. He gets an 11 out of 10

Atmosphere: 5

Food: 5

Service: 5

Our family had a great dining experience at Red Robin tonight. We hadn’t visited in years and it seems that they have made improvements in their menu. Great atmosphere, clean tables and menus, Our server Pete was friendly and attentive. Food came out quickly and was reasonably priced. We will return soon!

Atmosphere: 5

Food: 5

Service: 5

6•21•25 been a long time since we hadn't come maybe since the mid 90's that long anyways we ordered traditional burgers were very good but my main thing i was craving was the tower onion rings so good and crispy. Enjoyed our burgers to. Gentleman was very nice to. Maybe I'll come by more often when I'm in the area. I drive abt an hour to this location and it was worth the food for me at this moment and day.

Atmosphere: 4

Food: 4

Service: 4

Servers are always amazing! The food never misses, I always recommend going and returning!

Atmosphere: 5

Food: 5

Service: 5

My hamburger was delicious, and the sweet potato fries crispy. I wish I had taken a can of marshmallows fluff to dip the sw fries. There's always a next time. Our server was amazing. She made sure we knew everything about ordering and different options.

Atmosphere: 5

Food: 5

Service: 5

Received great service at the bar! Good food!

Atmosphere: 4

Food: 4

Service: 4

Had a good lunch. Burgers were good and enjoyed the onion tower

Atmosphere: 5

Food: 5

Service: 5

Staff is friendly, Managers check up on each customer to make sure we are taken care of.

Atmosphere: 5

Food: 5

Service: 5

AWESOME,

Been awhile that we had not gone over. Was just what we expected, the burgers were AWESOME, and the Adult Beverages COLD...

Atmosphere: 5

Food: 5

Service: 5

You let me down today. Went to eat here with my kiddos and hubby and they sat us down. I took my little one to the ladies room came back and waited another 10 mins. I asked my hubby if they had at least taken our drink order and no they had not. After seeing a table get seated and drinks brought we decided to leave. They weren't busy so I don't understand why we weren't waited on. Or at least acknowledged. Not even a hi I'm ur waiter I'll be right with u. Nothing.

Service: 1

This place was delicious. Had the red robin signature burger (the burger with an egg). It was delicious. The fried were so good, flaky, crispy, and fluffy. The house sauce was incredible, I wish I had gotten 2 before I left. The fondue queso dip and cheese curls were delicious also. They have some seasoned chips that went so well with the dip. Everything was fantastic 👍 👌 🤟

Atmosphere: 5

Food: 5

Service: 5

This use to be a great place for burgers. My husband and I went Saturday afternoon. Hardly any people prices are outragious. Burgers are not good at all.!All our food was cold.

Atmosphere: 2

Food: 2

Service: 4