Terrible service! Food is great but customer service could use some training. Pulled up to the drive thru and no answer. Waited for about 5 minutes after calling out “Hello” and no answer. Pulled up to the window and no help either after two employees made eye contact with me. This should have been my sign to leave. I parked and walked towards the counter while no one greeted me and cashier karla rolled her eyes while taking my order. I could understand if they were busy but there was no customer other than myself. It was also 9:26pm.
Atmosphere: 1
Food: 4
Service: 1
M. RETA
I got the Romeo and juliet sweet crepes it was delicious definitely come here again 😋
Atmosphere: 4
Food: 4
Service: 4
Valery Martinez
Best salads of the RGV!! 🙌🙌
Rebecca Aponte
new location in Pharr,delicious Taro drink is one of my favorite, quiet atmosphere 👌...Drive thru not working 😕 .
Atmosphere: 5
Food: 5
Service: 5
Ed Sil
This place is really good. My family loves coming here in person and using the drive thru. Sometimes the drive thru is slow but they make everything fresh which I understand. I recommend it.
Atmosphere: 5
Food: 5
Service: 5
Amanda Moreno
A frappe coconut boba was so Devine 💕💕👌🪩
kayla gutierrez
Take forever
Griselda Quintanilla
Love their Chai boba tea.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Protein Base
Jazmin Almanza
I always get my boba over ice but wow with that amount I couldn’t even find the tapioca.
Atmosphere: 3
Food: 1
Service: 4
Lupita Alvarez
The place is cute. Clean. Great service and variety of milk or water based drinks. Teas as well.
Food is great but the service is pretty bad. Tried calling ahead and no answer, second time even went straight to voicemail after a ring. Then went through the drive in and got asked my order through speaker, said my order then got put on hold. After a couple of minutes the employee was back and asked my order again, said my order again and the employee ignored it and asked me to move forward to the pickup window to take my order there. Why? What’s the point? Call ahead, no answer. Drive in window, no order. Terrible service.
Atmosphere: 3
Food: 5
Service: 1
Cat T.
Are you craving bubble tea or boba? Then you gotta check out Tapioca Roots. They offer a huge variety of flavors to choose from that I have not seen elsewhere and I've been to hundreds of boba spots. Everyone in your group will definitely find something they like.Personally I tried to nutella coconut and it was to die for. I can't wait to come back and try other flavors. They make your orders super fast and they also have crepes and other foods here if you're hungry. They even have a drive-thru if you just want to pick something up super quick.I would highly recommend this boba spot to all boba lovers both local and visiting!
Parking: Tons of free parking in the plaza out front. You won't have a problem snagging a spot and it doesn't cost a thing.
Atmosphere: 5
Food: 5
Service: 5
Aracely Martinez
Good customer service! Recommend Nutella Coffe!
Atmosphere: 5
Food: 5
Service: 5
Idabel Torres
For a medium it’s $7.50 unless you want a coffee or cheesecake base which is an addition $1. Then another $1 for a dairy alternative. Not worth. You’re better off going anywhere else for boba.
Ivan1014
Got the Italian Chibatta there, and it was pretty good. Nice atmosphere.
Terrible service! Food is great but customer service could use some training. Pulled up to the drive thru and no answer. Waited for about 5 minutes after calling out “Hello” and no answer. Pulled up to the window and no help either after two employees made eye contact with me. This should have been my sign to leave. I parked and walked towards the counter while no one greeted me and cashier karla rolled her eyes while taking my order. I could understand if they were busy but there was no customer other than myself. It was also 9:26pm.
Atmosphere: 1
Food: 4
Service: 1
I got the Romeo and juliet sweet crepes it was delicious definitely come here again 😋
Atmosphere: 4
Food: 4
Service: 4
Best salads of the RGV!! 🙌🙌
new location in Pharr,delicious Taro drink is one of my favorite, quiet atmosphere 👌...Drive thru not working 😕 .
Atmosphere: 5
Food: 5
Service: 5
This place is really good. My family loves coming here in person and using the drive thru. Sometimes the drive thru is slow but they make everything fresh which I understand. I recommend it.
Atmosphere: 5
Food: 5
Service: 5
A frappe coconut boba was so Devine 💕💕👌🪩
Take forever
Love their Chai boba tea.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Protein Base
I always get my boba over ice but wow with that amount I couldn’t even find the tapioca.
Atmosphere: 3
Food: 1
Service: 4
The place is cute. Clean. Great service and variety of milk or water based drinks. Teas as well.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food is great but the service is pretty bad. Tried calling ahead and no answer, second time even went straight to voicemail after a ring. Then went through the drive in and got asked my order through speaker, said my order then got put on hold. After a couple of minutes the employee was back and asked my order again, said my order again and the employee ignored it and asked me to move forward to the pickup window to take my order there. Why? What’s the point? Call ahead, no answer. Drive in window, no order. Terrible service.
Atmosphere: 3
Food: 5
Service: 1
Are you craving bubble tea or boba? Then you gotta check out Tapioca Roots. They offer a huge variety of flavors to choose from that I have not seen elsewhere and I've been to hundreds of boba spots. Everyone in your group will definitely find something they like.Personally I tried to nutella coconut and it was to die for. I can't wait to come back and try other flavors. They make your orders super fast and they also have crepes and other foods here if you're hungry. They even have a drive-thru if you just want to pick something up super quick.I would highly recommend this boba spot to all boba lovers both local and visiting!
Parking: Tons of free parking in the plaza out front. You won't have a problem snagging a spot and it doesn't cost a thing.
Atmosphere: 5
Food: 5
Service: 5
Good customer service! Recommend Nutella Coffe!
Atmosphere: 5
Food: 5
Service: 5
For a medium it’s $7.50 unless you want a coffee or cheesecake base which is an addition $1. Then another $1 for a dairy alternative. Not worth. You’re better off going anywhere else for boba.
Got the Italian Chibatta there, and it was pretty good. Nice atmosphere.
Atmosphere: 4
Food: 5
Service: 5
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