Sonic Drive-In
300 US-377, Pilot Point
(940) 686-0255
Recent Reviews
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It's fast food it was good service was quick
Atmosphere: 3
Food: 4
Service: 4
Good food!
The young white lady, I do not know her name. That brought me my order on the outside. Because I order as a Truck Driver and ate on the outside. She was very disrespectful and very rude. And when I told her, I don’t know if she’s having a bad day or what She had a even worse attitude with me and went made up told her manager I’m assuming to tell me to leave because I was harassing her. And threatened me to call the cops on me if I wouldn’t leave. I’m just a Truck Driver trying to get a meal and sit down and let 30 minute go by to go back to work driving 18 Wheeler and I didn’t want any drama or problems so I will threaten to leave by the manager for whatever the young lady went and told her. So I politely left. And this is not the way you run a business. I would never eat there again. No matter how hungry or Evenon any break I would never stop there again.
Atmosphere: 1
Service: 1
I find this system odd but the girl who brought the food to truck was sweet and kept going back for the few things she wasn't given. She made the experience worth the wait
Atmosphere: 4
Food: 4
Service: 5
Honestly, the carhops are wonderful. They work hard and are always pleasant. The cooks frequently get orders completely wrong and it’s frustrating. The app is the most frustrating…it stinks. What a great tool this could be if it worked. And forget calling customer service - they won’t resolve it.
Atmosphere: 5
Food: 2
Service: 2
Food is great, but needing an app for everything is so dumb. This will make me less likely to come to sonic because they use the app for all the deals, if I show up and order let me get the deals.
Atmosphere: 1
Food: 1
Service: 1
Order placed at 11:32 pm received at 11:57 pm (24 mins wait for 2 combo and 1 burger) on Saturday night July 5th and we were the only car there. We didn’t receive any fries that suppose to come with the meal and all of our burgers burnt! We can’t eat them at all! I know they close at 12 am but this shouldn’t be the reason to serve us bad and very low quality meal. We paid $31 plus $4 tip and all of the burgers inedible. Very disappointing in Sonic, the people who works there, don’t care about the company they work for or customers anymore. Too bad to see this happening to every Sonic I’ve been to.
Atmosphere: 1
Food: 1
Service: 1
The person who makes the food is not good at all! The order was correct but the quality was absolutely horrendous!
Atmosphere: 5
Food: 3
Service: 5
The burgers don't have the amount of bacon as shown in the picture. And it wasn't fresh and it was dry.
Atmosphere: 4
Food: 2
Service: 3
Decent lunch here while visiting the lake but wish brought food from home as I was disappointed in how little food $35 buys these days. Also regretted how the food made me feel after eating it. Fries had bitter after taste, burger was not bad.
Atmosphere: 4
Food: 3
Service: 5
Restaurantji Recommends
The tater tots were cooked in old oil
Food: 3
Service: 4
App hasn't worked for two weeks, and discounts weren't honored after trying to order through the app and having to order at the stall. We waited for our food longer than normal while watching our car hop check off in the system that he delivered our food and then proceeded to be on his phone for a while before bringing our order out. Food tastes like the oil wasn't hot enough and soaked up most of it, which caused stomach pains later. Unfortunately it's not like it used to be be.
Atmosphere: 3
Food: 2
Service: 2
Upset that I paid for xtra cherries inside my CLMaid and I only got one flipping cherry im so upset I tried calling and I tried the app but no luck
Order was completely wrong. Was told they were out of stuff I ordered. They did not offer to fix the order. The chili cheese dog was iced cold and was missing chopped onion and shredded cheese. The burger was ordered with mustard, pickle, and cheese; was given ketchup and cheese only. This isn’t the first time I got a messed up order at this one. The staff is very rude. Everytime anyone I know goes they staff is rude and the order is wrong.
Atmosphere: 2
Food: 1
Service: 1
Order from here if you like getting your order messed up not once but TWICE! Their burger building is so bad that I’m willing to drive all the way down to Aubrey and order a burger from there! Just horrendous.
Atmosphere: 1
Food: 1
Service: 1
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