This location is the worst. I have waited 20 minutes for a wake up wrap. The service is terrible. They handed me my drink and said have good day I had to wait for someone to come back to tell them I still needed food and they parked me. I had to go in to get my food. The only good thing about this location is ms. Sandy. I am still waiting for a response back with a different issue 3 months ago. Poor poor service. I wish I could give 0 stars
Atmosphere: 1
Food: 1
Service: 1
Sofi A
Vanilla fill donut it’s not cook right! Seems the personal are racist!! They saw me without welcoming after minutes a lady came with different race as me then they kindly said welcome and what she gone order. I’m not from this town and I feel I shouldn’t pass by at this location.
Food: 1
Service: 1
amanda wilkison
Worst croissant ever, very chewy, and had a hole in the middle. 10/10 don't recommend.
Jokes aside, while I love the coffee, I have not had a single good hot food experience here.
Atmosphere: 3
Food: 3
Service: 5
Bradly Robberson
Good coffee and so so on the donuts
Atmosphere: 5
Food: 5
Service: 5
Ricky Potter
I am very upset, I don't understand why in today's world employees at fast food restaurants get so upset and offended when you bring food back that is not up to standard. When you buy food at a fast food restaurant, you expect that the food is going to be edible, mistakes do happen, and that is to be expected. What you don't expect is to get harassed or accused of trying to get free food when you return items that are not in any condition to be served to the public and are way past their acceptable expiration. I have no doubt if the manager and the employees of this store followed the procedures laid out by Dunkin' Donuts all of the products served to the public would be delicious. So on top of not doing your job you are then going to argue with a customer who had to drive back to your store to bring back a product that you fail to quality control. I'm sorry, but there is no excuse for this and you do not deserve to have your job, especially not to be in the position of manager as establishments have a tendency to rot from the top down and this store can only be guaranteed further issues by having a manager who would ever act in such a manner. This is a brand new store and I'm glad to have it in our neighborhood. I really hope they find a manager who appreciates their job and can bring a Safe, Healthy and Friendly environment to customers and employees alike.
Unfortunately, after the first employee had a slight attitude and got her manager with an even bigger attitude, the last employee quickly followed suit with an attitude. This is a clear indication that the unacceptable behavior is initiated and encouraged by the management at this location.
Atmosphere: 5
Food: 3
Service: 1
Andrea Fernandez
The coffee and the old fashioned donut here sucked so bad.
Atmosphere: 2
Food: 2
Service: 2
Mayra
I’ve never had trouble here at all. I always order ahead with the app and my order has always been ready on time. The drive thru employees have always been friendly as well.
Atmosphere: 5
Food: 5
Service: 5
Diana Gaspar
Very nice people!
Atmosphere: 5
Food: 5
Service: 5
arnedrea ashley
I ordered a chi frappe they gave me chi latte with 3 ice chunks an a lot of foam. When I said this is not what I ordered the guy slamed the window. At this point I done with Dukin Donuts aka IBS peddler to the world.
Food: 1
Service: 1
Michael Brasket
This place is a disaster. They only have a few people working and they just spend all their time making coffee. You will wait 20mins to order one donut that is sitting right in front of you while they take 20 coffee orders. More staff. You're a donut shop. Sell donuts.
Half the time, I cannot understand the person at the drive through and the other half, they just don't respond. Probably the worst drive through. I have ever been to.I've tried to order probably a dozen times and actually been able to communicate maybe twice.
Food: 5
Service: 1
Tim Southerland
Brand new store
Noemi Bennett
I'm new to dunkins and when I first got here the drive thru lady helped me, gave me options and her own opinions, and she even made my drink perfectly. I'm now addicted to the recommendation she gave me (iced pink velet macchiato with sweet cold foam) and I get it every chance I can. Will be coming here probably weekly with how much I love the drinks, donuts, and service. 5 stars!
Atmosphere: 5
Food: 5
Service: 5
Pascual Sanchez
8:45 p.m. already closed how is that….
Jonnathan Snaider
everyone is so nice ! And I love the food ! It was quick and easy. Will definitely be returning !
This location is the worst. I have waited 20 minutes for a wake up wrap. The service is terrible. They handed me my drink and said have good day I had to wait for someone to come back to tell them I still needed food and they parked me. I had to go in to get my food. The only good thing about this location is ms. Sandy. I am still waiting for a response back with a different issue 3 months ago. Poor poor service. I wish I could give 0 stars
Atmosphere: 1
Food: 1
Service: 1
Vanilla fill donut it’s not cook right! Seems the personal are racist!! They saw me without welcoming after minutes a lady came with different race as me then they kindly said welcome and what she gone order. I’m not from this town and I feel I shouldn’t pass by at this location.
Food: 1
Service: 1
Worst croissant ever, very chewy, and had a hole in the middle. 10/10 don't recommend.
Jokes aside, while I love the coffee, I have not had a single good hot food experience here.
Atmosphere: 3
Food: 3
Service: 5
Good coffee and so so on the donuts
Atmosphere: 5
Food: 5
Service: 5
I am very upset, I don't understand why in today's world employees at fast food restaurants get so upset and offended when you bring food back that is not up to standard. When you buy food at a fast food restaurant, you expect that the food is going to be edible, mistakes do happen, and that is to be expected. What you don't expect is to get harassed or accused of trying to get free food when you return items that are not in any condition to be served to the public and are way past their acceptable expiration. I have no doubt if the manager and the employees of this store followed the procedures laid out by Dunkin' Donuts all of the products served to the public would be delicious. So on top of not doing your job you are then going to argue with a customer who had to drive back to your store to bring back a product that you fail to quality control. I'm sorry, but there is no excuse for this and you do not deserve to have your job, especially not to be in the position of manager as establishments have a tendency to rot from the top down and this store can only be guaranteed further issues by having a manager who would ever act in such a manner. This is a brand new store and I'm glad to have it in our neighborhood. I really hope they find a manager who appreciates their job and can bring a Safe, Healthy and Friendly environment to customers and employees alike.
Unfortunately, after the first employee had a slight attitude and got her manager with an even bigger attitude, the last employee quickly followed suit with an attitude. This is a clear indication that the unacceptable behavior is initiated and encouraged by the management at this location.
Atmosphere: 5
Food: 3
Service: 1
The coffee and the old fashioned donut here sucked so bad.
Atmosphere: 2
Food: 2
Service: 2
I’ve never had trouble here at all. I always order ahead with the app and my order has always been ready on time. The drive thru employees have always been friendly as well.
Atmosphere: 5
Food: 5
Service: 5
Very nice people!
Atmosphere: 5
Food: 5
Service: 5
I ordered a chi frappe they gave me chi latte with 3 ice chunks an a lot of foam. When I said this is not what I ordered the guy slamed the window. At this point I done with Dukin Donuts aka IBS peddler to the world.
Food: 1
Service: 1
This place is a disaster. They only have a few people working and they just spend all their time making coffee. You will wait 20mins to order one donut that is sitting right in front of you while they take 20 coffee orders. More staff. You're a donut shop. Sell donuts.
Atmosphere: 3
Food: 2
Service: 1
Restaurantji Recommends
Half the time, I cannot understand the person at the drive through and the other half, they just don't respond. Probably the worst drive through. I have ever been to.I've tried to order probably a dozen times and actually been able to communicate maybe twice.
Food: 5
Service: 1
Brand new store
I'm new to dunkins and when I first got here the drive thru lady helped me, gave me options and her own opinions, and she even made my drink perfectly. I'm now addicted to the recommendation she gave me (iced pink velet macchiato with sweet cold foam) and I get it every chance I can. Will be coming here probably weekly with how much I love the drinks, donuts, and service. 5 stars!
Atmosphere: 5
Food: 5
Service: 5
8:45 p.m. already closed how is that….
everyone is so nice ! And I love the food ! It was quick and easy. Will definitely be returning !
Atmosphere: 5
Food: 5
Service: 5
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