They charge $18 delivery fee on uber. This fee doesn't go toward the delivery driver. Stop being selfish and lower the delivery fee so I can tip the driver better, or give that fee to the driver. Shame on you.
Bree0002 -
Love staff super friendly
Atmosphere: 5
Food: 5
Service: 5
Jack Andersen
Her name is Melissa she's a cashier Hispanic..I told her extra spicy ketchup..she told me they about to run out ..I seen people got extra ketchup
Food: 4
Service: 2
Shawn Reaves
too expensive to have to wait for so long on an order that was ordered ahead have a white young lady who is (to be nice) very rude and disrespectful should not be hearing the staff making fun of and demeaning customer for sure since it took three different young ladies to run the damn register
Atmosphere: 1
Food: 4
Service: 1
Shane Morris
2 bad experiences back to back! I normally love Whataburger but this is the worst Whataburger yet. Took three trips through the drive through to get our order completely right. Coffee was the worst burnt coffee I have ever had anywhere. Gas station coffee is seriously better than this. In addition, we asked for 2 ketchups per person (7 people) and we were told they “can’t give that much ketchup”. I’m sorry but 2 per person is not unreasonable when spending $80 on food. Will never go back here and we live in this town. I’ll go to Mount Pleasant location before I do.
Atmosphere: 1
Food: 1
Service: 1
Joshua Hamilton
Employees more worried about talking with their buddies instead of pay attention and taking an order right. I ordered a simple #2 with cheese Lettuce Mustard and onions and evidently either he's telling me I need to exercise more or it sounded like a single with Lettuce only but on the plus side the did manage to get my onions right.
Atmosphere: 3
Food: 1
Service: 1
Debra Rush
Online order was missing French fries. I live outside of town and can’t get back. Please take better action
Atmosphere: 5
Service: 5
Alyssa Jade
This Whataburger is my favorite. Their customer service is always great for me! They were busy busy this evening & the girl working the drive through was doing amazing juggling it all. Shout out to y’all
Atmosphere: 5
Food: 5
Service: 5
Joseph Chandler
Fast and convenient, order is always correct.
Atmosphere: 5
Food: 5
Service: 5
April Kirkland
Horrible service! I was told to pull up for three chicken strips, which I understand they have to cook no issues there. I pulled up past the trashcan where they told me to and then they asked me to pull up even further because I was blocking the line. I pulled up to the edge of the curb, and they told me I needed to pull up even further because the person behind me couldn’t get out. If I pulled up further, I’d be creating my own parking spot. When I told them, I can’t move up anymore she’d have to back up and go around me or some thing they told me I needed to calm down because I was making a scene. Get over yourself.
Very slow tonight, for no apparent reason, fries were cold, and they got the dang order wrong... again!!
Atmosphere: 3
Food: 1
Service: 1
Samantha Ramos
We came as a school and they literally gave us all the wrong orders. Everyone's orders were mixed up, it was a tragedy.
Atmosphere: 1
Food: 1
Service: 1
Tresea Hebert
I ordered a cinnamon roll last week & it was delicious. Stopped by tonight @ 830 & ordered one, got home & it was ice cold. How hard would it have been for y'all to heat it up. Good thing I was coming home & have a microwave so I can finish your job. 🙄😒
Food: 1
Service: 1
Donna Moore
My husband and I used to come to this Whataburger every Wednesday but the last two times we have been there the person taking the order was very slow and the order came out cold. I would love to see this Whataburger get back to being good again! It would be nice if the manager would have people working who could really do their job properly and take pride in what they are doing.
They charge $18 delivery fee on uber. This fee doesn't go toward the delivery driver. Stop being selfish and lower the delivery fee so I can tip the driver better, or give that fee to the driver. Shame on you.
Love staff super friendly
Atmosphere: 5
Food: 5
Service: 5
Her name is Melissa she's a cashier Hispanic..I told her extra spicy ketchup..she told me they about to run out ..I seen people got extra ketchup
Food: 4
Service: 2
too expensive to have to wait for so long on an order that was ordered ahead have a white young lady who is (to be nice) very rude and disrespectful should not be hearing the staff making fun of and demeaning customer for sure since it took three different young ladies to run the damn register
Atmosphere: 1
Food: 4
Service: 1
2 bad experiences back to back! I normally love Whataburger but this is the worst Whataburger yet. Took three trips through the drive through to get our order completely right. Coffee was the worst burnt coffee I have ever had anywhere. Gas station coffee is seriously better than this. In addition, we asked for 2 ketchups per person (7 people) and we were told they “can’t give that much ketchup”. I’m sorry but 2 per person is not unreasonable when spending $80 on food. Will never go back here and we live in this town. I’ll go to Mount Pleasant location before I do.
Atmosphere: 1
Food: 1
Service: 1
Employees more worried about talking with their buddies instead of pay attention and taking an order right. I ordered a simple #2 with cheese Lettuce Mustard and onions and evidently either he's telling me I need to exercise more or it sounded like a single with Lettuce only but on the plus side the did manage to get my onions right.
Atmosphere: 3
Food: 1
Service: 1
Online order was missing French fries. I live outside of town and can’t get back. Please take better action
Atmosphere: 5
Service: 5
This Whataburger is my favorite. Their customer service is always great for me! They were busy busy this evening & the girl working the drive through was doing amazing juggling it all. Shout out to y’all
Atmosphere: 5
Food: 5
Service: 5
Fast and convenient, order is always correct.
Atmosphere: 5
Food: 5
Service: 5
Horrible service! I was told to pull up for three chicken strips, which I understand they have to cook no issues there. I pulled up past the trashcan where they told me to and then they asked me to pull up even further because I was blocking the line. I pulled up to the edge of the curb, and they told me I needed to pull up even further because the person behind me couldn’t get out. If I pulled up further, I’d be creating my own parking spot. When I told them, I can’t move up anymore she’d have to back up and go around me or some thing they told me I needed to calm down because I was making a scene. Get over yourself.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Very slow tonight, for no apparent reason, fries were cold, and they got the dang order wrong... again!!
Atmosphere: 3
Food: 1
Service: 1
We came as a school and they literally gave us all the wrong orders. Everyone's orders were mixed up, it was a tragedy.
Atmosphere: 1
Food: 1
Service: 1
I ordered a cinnamon roll last week & it was delicious. Stopped by tonight @ 830 & ordered one, got home & it was ice cold. How hard would it have been for y'all to heat it up. Good thing I was coming home & have a microwave so I can finish your job. 🙄😒
Food: 1
Service: 1
My husband and I used to come to this Whataburger every Wednesday but the last two times we have been there the person taking the order was very slow and the order came out cold. I would love to see this Whataburger get back to being good again! It would be nice if the manager would have people working who could really do their job properly and take pride in what they are doing.
Atmosphere: 3
Food: 2
Service: 2
They are not using pure beef patties
Food: 2
Service: 3
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