Arby's

2012 W 15th St, Plano
(972) 423-6624

Recent Reviews

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Angela Graves

We arrived at prime time to find the lobby closed. We wanted to dine in but at 8 pm the doors were locked. And although an employee walked by the door a couple times, they did not attempt to let us in or provide an explanation of why they locked their doors early when the sign on the door clearly stated the dine in option was open till 10 pm.

David JonBoy Smith

If this location would have opened their doors it looked clean and whatnot but there was no inside dining at 8:50 p.m. local time.

Atmosphere: 4

Service: 1

Marcie Leist

Love the fish sandwich

Food: 5

Service: 5

Recommended dishes: Crispy Fish Sandwich, Fries, Chicken Club Wrap, Sandwich

Sharon McMillin

Sunday afternoon 1pm. No one else was in the restaurant. The two employees I could see in the kitchen ignored me at first. Then finally one of them walked up to the register. I ordered 4 of the Arbys Roast Beef and Cheddar to go. I got Cold roast beef dry bread and no cheddar. No more Arbys.

Atmosphere: 1

Food: 1

Service: 1

Fiona Forever T

Is arby's making a come back. But make sure you only come to this one In plano off of fifteenth street.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Dip

george eysrick

just grabbed 2/$6 roast beefs for a quick bite. very quick service and sandwiches tasted great

Atmosphere: 5

Food: 5

Service: 5

Dennis Smith

We tried their beef sandwiches (5 for $5) during beef week. I liked the "Hoesey" sauce the best.

The sandwiches are plane, but you can spiff them up at home. I like to add tomato, pickles, and lettuce.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef, Sandwich

Emmanuel Rdz

Excellent service, always an above and beyond. Manuela is the best manager. Thank you!

Atmosphere: 5

Food: 5

Service: 5

Akhil Suryadevara

Good Arby's in neighborhood

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Arby's Signature Sandwiches

DecentMan4you

They need to fix their ice machine because they don't have a working ice machine in the kitchen. Yeah they need to fix the horseradish pump because that wasn't working either. I had to go back to the counter and get some small containers of horseradish for my classic roast beef burger.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Roast Beef

Dave Senter

We went through the drive through rather than going inside. The order placement was quick and efficient, and any questions we had were answered clearly and completely at the menu board/order area. Payment was just as quick and efficient at the window and the order fulfillment was accurate. Food was hot and tasty. I can't complain. I'll go back.

Food: 5

Service: 5

Recommended dishes: Chicken Club Wrap, Classic Roast Beef

Viktor Xavier

Great menu additions. The curly fries could be better

Atmosphere: 3

Food: 4

Service: 5

Wilmer L

They do not have bathrooms available for the public and it is somewhat uncomfortable if you want to eat on site it is very bad in it is very bad

Atmosphere: 1

Food: 5

Service: 1

Tiana F

When I told the teenager guy that was working at the front on April 10th around 8:30 PM that the ladies restroom was out of paper towels and soap. All his response was yeah sure yeah OK will fix it with it. Kind of sarcastic I don’t care attitude. Just thought you guys should know their service was not what I expected it to be.

Service: 1

Ngan Tran

***This was at 9pm ish at night
I was the 2nd car there, when I pulled up to order the lady working there said, “Order when you’re ready”. So you would think you’re allowed to look at the menu before you decide. But 2 sec later she chimes up again and goes, “what do you want to order,” I then had to ask her to give me some time.

I order a smokehouse brisket meal with curly fries and strawberry lemonade and a half pounder beef and cheddar sandwich (just the sandwich).

She decided even tho there is NO ONE behind me. She’s going to give me stale fries topped with fresh ones so I don’t realize until later when I leave. Also gives me TWO slices of brisket and stacks it high with Onion rings instead. I don’t even know if she actually gave a half pounder roast beef and cheddar I got nothing to weight it with I haven’t been to Arby’s in years, this was my first time back. But I sure as hell know a $13 brisket sandwich meal further increase +3.50 (which she gave a “regular” size that looks like a small, like it’s a cup for a kids meal) better have more than TWO god damn slices of brisket on it.

Oh best part of all she did all this while smiling haughty like she just played the best joke only I thought she was being nice.

First time coming back and the last time I’ll be coming back.

I attached the picture of the smokehouse brisket sandwich I got. The beef and cheddar sandwich cut in half and the drink i received.

ALL THIS FOR $24!!!

Save yourself the anger, disappointment and waste of money, hit up a firehouse subs.

Atmosphere: 1

Food: 1

Service: 1

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