worst experience!! ordered 2/3 rd sheet cake for kid's first birthday. was given a 1/8th sheet cake. also chose chocolate cake, chocolate cream and red wordings. was given yellow cream and black wordings.. utter disaster for what was supposed to be a beautiful memory. when called, they wont even take responsibility for it.
Service: 1
Kazmic
Jadan was very helpful and kind.
Atmosphere: 5
Food: 5
Service: 5
Julz Privy
They have a kid running the show here, and with zero help no less! Employee couldn’t make a proper Beach Day shake, add sprinkles to an order and was rude. What?! I give management/owners a big thumbs down for allowing this to happen. Educate and employ proper individuals to do the job. Ridiculous!
Atmosphere: 1
Food: 2
Service: 1
Pranav Joshi
This used to be our favorite store, but recently, the owner changed in early 2024, and the new owner/management is not good. We bought a cake for a birthday which say vanilla + chocolate, but it turned out to be vanilla + vanilla.
When we asked the store about their mistake, they made stupid arguments, saying you should call us when you find out which store will be open at midnight. You should bring the cake back once you cut it, and in a moment of celebration, one should pack it back; it is ridiculous. Yes, we got back half of the unused cake as proof as they were not ready to believe the pictures we took.
We finally got the refund, but missing trust in the customer and accepting the store’s mistakes was nowhere near what it should be.
Atmosphere: 1
Food: 3
Service: 1
Dalton Rector
I have always wanted to take a bite out of the ice cream before I give it to the customers.
Nathan Shan
The lady stuff at this location is very very rude. Not good customer service. So much attitude.. 1 rating is mainly for customer service
Sydney Terry
Very rude staff. I went into the cake freezer for a cake and had to move another cake out of the way onto another shelf. The lady looks at me moving the cake and instead of asking if I need help, she goes in behind me to place the rest of the cakes as she wants them in the fridge. She doesn’t ask if I want anything written on the cake at checkout. Just very unappreciative of the business and their customers.
worst experience!! ordered 2/3 rd sheet cake for kid's first birthday. was given a 1/8th sheet cake. also chose chocolate cake, chocolate cream and red wordings. was given yellow cream and black wordings.. utter disaster for what was supposed to be a beautiful memory. when called, they wont even take responsibility for it.
Service: 1
Jadan was very helpful and kind.
Atmosphere: 5
Food: 5
Service: 5
They have a kid running the show here, and with zero help no less! Employee couldn’t make a proper Beach Day shake, add sprinkles to an order and was rude. What?! I give management/owners a big thumbs down for allowing this to happen. Educate and employ proper individuals to do the job. Ridiculous!
Atmosphere: 1
Food: 2
Service: 1
This used to be our favorite store, but recently, the owner changed in early 2024, and the new owner/management is not good. We bought a cake for a birthday which say vanilla + chocolate, but it turned out to be vanilla + vanilla.
When we asked the store about their mistake, they made stupid arguments, saying you should call us when you find out which store will be open at midnight. You should bring the cake back once you cut it, and in a moment of celebration, one should pack it back; it is ridiculous. Yes, we got back half of the unused cake as proof as they were not ready to believe the pictures we took.
We finally got the refund, but missing trust in the customer and accepting the store’s mistakes was nowhere near what it should be.
Atmosphere: 1
Food: 3
Service: 1
I have always wanted to take a bite out of the ice cream before I give it to the customers.
The lady stuff at this location is very very rude. Not good customer service. So much attitude.. 1 rating is mainly for customer service
Very rude staff. I went into the cake freezer for a cake and had to move another cake out of the way onto another shelf. The lady looks at me moving the cake and instead of asking if I need help, she goes in behind me to place the rest of the cakes as she wants them in the fridge. She doesn’t ask if I want anything written on the cake at checkout. Just very unappreciative of the business and their customers.
Food: 4
Service: 1
Very bad experience.I would not go to this place.
Clean store, fast friendly service!
Was a little too sweet
Restaurantji Recommends
Kids loved the flavors!
Great service; love the ice cream.
Amazing experience thanks Aboudi for being the kindest! He’s the best!!!
The strawberry pop tart ice cream was surprisingly good.
Very clean and friendly
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