We haven’t been to Boston Market since the 90’s… wow. Things have certainly changed. There’s no working air conditioning, the bathrooms were filthy, my fried chicken was so hard I couldn’t bite through it, the gravy was so hot it burned my husband’s hand because it spilled all over him. Certainly the employees were pleasant and replaced the inedible food, but even the rotisserie chicken was hard to bite through. Please stay away from this restaurant at all costs. We spent $40 just to be completely miserable and I’m so incredibly frustrated that we wasted one of our only family days at this restaurant.
Atmosphere: 1
Food: 1
Service: 4
Marcie Leist
Great salad at super prices! Love Boston Market for quick meals that feel like home cooked! So much better than the average burger...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Caesar Salad, Rotisserie Prime Rib Available Monday
Eddie Garcia
Not bad food in a rush. A good alternatove for fried foods. Very dated dining room. Right out of the 80's/90's.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Cornbread
Ken Johnson
Stopped at this location to see if it was better than the Preston Rd location. I will say it's head and shoulders above! I'm not sure what's happened, but Boston Market seems to have gone from the busy place to be to get a good quality better than home-cooked meal to overlooked. I remember standing in line in the past almost always and the smell of fresh rotisserie chicken that knocked you out.I asked for all dark and we eceived white. My bad for not noticing until I cut into it. Ethel breastbwas not bad... but not as juicy as I remember from the locationbi frequented in Raleigh, NC.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Sweet Potato Casserole
Virginia M
Should be shut down. 1 Country chicken with white gravy, 2 rotisserie chicken dinners. There was no white gravy, the boroccli was not cooked or seasoned and the chicken must have been yesterdays. If you're going to let your food be delivered, try to put the items in the bag. Don't serve old cold food with oversalted potatoes and disgusting greasy brown gravy. I read the story the owner put online and he's obviously eating elsewhere. No one would answer the phone so I'm wasting my time on this review. Please don't waste your hard earned money here. Steadily gone down hill for 3 straight years, Terrible!!
Food: 1
Service: 1
Jacq D
Want that home cooking quick.Stop here. Enjoy yourself and have a little chat with a friend. ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mashed Potatoes, Meatloaf
S J
I don't usually write reviews but I had to this time. The food was awful! The chicken was dry and bland with no seasoning. The sweet potatoes might as well have been soup! And the Mac and cheese was even worse. I ended up throwing it out and ear a bowl of cereal for dinner. The place looked like it was going out of business or something. Do better BM!
Food: 1
Brendon Hurst
Place shuts and locks their doors and earlier than their operating hours. 9:20pm / 10:00pm. Sends customers home without any explanation. Places a chair in their driveway to keep customers from going through the drivethrough. Just can't get a meatloaf anywhere.
Atmosphere: 1
Food: 3
Service: 1
Sashi Lazar
Its so nice to run into kind people. I was eating lun h outside (in the 100F weather) and of course sharing my food with my two four legged children. When one of the workers came out with an extra plate of chicken breasts for the dogs. Thanks you, kind sir!
Service: 5
Cheryl
I was wondering how can chicken go wrong at Boston Market? Well it did, tasteless wood for $7.00
Easily the worst food i have ever ordered. The meat loaf was undercooked, pink in the middle, the restaurant smelt like something dead. It was closed because A/C wasn't working but catering service was still operational. There was only one employee that I could see at the Plano location. He was all sweaty when I arrived to get the food... it was a waste of my money ... just overall disgusted.
Atmosphere: 1
Food: 1
Service: 1
Lana Hood
Literally got a salad and like one chicken meal and spent 30 bucks. My bf asked for a house salad and the guy just charged him for a
Atmosphere: 2
Food: 2
Service: 2
Christine DeAlmeida
Their food is generally good; like a home cooked meal. We hadn't been in a while, so we thought we would order and take home. The chicken and meatloaf were delicious. The mashed potatoes and gravy were not as tasty as they used to be. There was something missing in both. There was a line of people getting food, but they still spent time with me to get my order done correctly. Nice and friendly staff. Tables were empty.
Wheelchair accessibility: You can park right outside the entrance.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cornbread, Mac
GRIM FIREHEAD
I always forget this place exists.I wanted rotisserie chicken.Took my 18 with.Seems the food has stayed the same. Loved it.
We are regular 4 of us can eat for less than fifty box no comparison to Chick-fil-A they serve snacks ( Chick-fil-A) Boston Market u never leaves Hungry
We haven’t been to Boston Market since the 90’s… wow. Things have certainly changed. There’s no working air conditioning, the bathrooms were filthy, my fried chicken was so hard I couldn’t bite through it, the gravy was so hot it burned my husband’s hand because it spilled all over him. Certainly the employees were pleasant and replaced the inedible food, but even the rotisserie chicken was hard to bite through. Please stay away from this restaurant at all costs. We spent $40 just to be completely miserable and I’m so incredibly frustrated that we wasted one of our only family days at this restaurant.
Atmosphere: 1
Food: 1
Service: 4
Great salad at super prices! Love Boston Market for quick meals that feel like home cooked! So much better than the average burger...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Caesar Salad, Rotisserie Prime Rib Available Monday
Not bad food in a rush. A good alternatove for fried foods. Very dated dining room. Right out of the 80's/90's.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Cornbread
Stopped at this location to see if it was better than the Preston Rd location. I will say it's head and shoulders above! I'm not sure what's happened, but Boston Market seems to have gone from the busy place to be to get a good quality better than home-cooked meal to overlooked. I remember standing in line in the past almost always and the smell of fresh rotisserie chicken that knocked you out.I asked for all dark and we eceived white. My bad for not noticing until I cut into it. Ethel breastbwas not bad... but not as juicy as I remember from the locationbi frequented in Raleigh, NC.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Sweet Potato Casserole
Should be shut down. 1 Country chicken with white gravy, 2 rotisserie chicken dinners. There was no white gravy, the boroccli was not cooked or seasoned and the chicken must have been yesterdays. If you're going to let your food be delivered, try to put the items in the bag. Don't serve old cold food with oversalted potatoes and disgusting greasy brown gravy. I read the story the owner put online and he's obviously eating elsewhere. No one would answer the phone so I'm wasting my time on this review. Please don't waste your hard earned money here. Steadily gone down hill for 3 straight years, Terrible!!
Food: 1
Service: 1
Want that home cooking quick.Stop here. Enjoy yourself and have a little chat with a friend. ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mashed Potatoes, Meatloaf
I don't usually write reviews but I had to this time. The food was awful! The chicken was dry and bland with no seasoning. The sweet potatoes might as well have been soup! And the Mac and cheese was even worse. I ended up throwing it out and ear a bowl of cereal for dinner. The place looked like it was going out of business or something. Do better BM!
Food: 1
Place shuts and locks their doors and earlier than their operating hours. 9:20pm / 10:00pm. Sends customers home without any explanation. Places a chair in their driveway to keep customers from going through the drivethrough. Just can't get a meatloaf anywhere.
Atmosphere: 1
Food: 3
Service: 1
Its so nice to run into kind people. I was eating lun h outside (in the 100F weather) and of course sharing my food with my two four legged children. When one of the workers came out with an extra plate of chicken breasts for the dogs. Thanks you, kind sir!
Service: 5
I was wondering how can chicken go wrong at Boston Market? Well it did, tasteless wood for $7.00
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
Easily the worst food i have ever ordered. The meat loaf was undercooked, pink in the middle, the restaurant smelt like something dead. It was closed because A/C wasn't working but catering service was still operational. There was only one employee that I could see at the Plano location. He was all sweaty when I arrived to get the food... it was a waste of my money ... just overall disgusted.
Atmosphere: 1
Food: 1
Service: 1
Literally got a salad and like one chicken meal and spent 30 bucks. My bf asked for a house salad and the guy just charged him for a
Atmosphere: 2
Food: 2
Service: 2
Their food is generally good; like a home cooked meal. We hadn't been in a while, so we thought we would order and take home. The chicken and meatloaf were delicious. The mashed potatoes and gravy were not as tasty as they used to be. There was something missing in both. There was a line of people getting food, but they still spent time with me to get my order done correctly. Nice and friendly staff. Tables were empty.
Wheelchair accessibility: You can park right outside the entrance.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cornbread, Mac
I always forget this place exists.I wanted rotisserie chicken.Took my 18 with.Seems the food has stayed the same. Loved it.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Mashed Potatoes, Roast Chicken
We are regular 4 of us can eat for less than fifty box no comparison to Chick-fil-A they serve snacks ( Chick-fil-A) Boston Market u never leaves Hungry
Food: 5
Service: 4
Loading...