Buffalo Wild Wings

Overall, everything was good food took a little longer than expected, but I love the variety of sauces and the vibe is lit

Atmosphere: 4

Food: 4

Service: 4

I went to pick up an order at this location and had a terrible experience. After a long wait, the staff helped the person behind me without acknowledging me first. It felt rude and unprofessional. On top of that, my order was incomplete - no ice cream with the fudge cake, and the celery was wilted and not fresh. I expected to be treated fairly, but this was a letdown all around. Definitely won't be coming back.

Food: 1

Service: 1

Love the food, beer is always cold and they train new bartenders to not have too much head on a glass. The service in the bar is better than the dining room in my experience but still good.

Atmosphere: 3

Food: 4

Service: 3

Always left unattended. No body tried to allocate a table. I feel tables are empty just because of these people service

Atmosphere: 1

Food: 1

Service: 1

Food was fresh and good. Big menu with lots to chose from.

Atmosphere: 4

Food: 4

Service: 4

Quality of chicken wings could’ve been better!

Atmosphere: 3

Food: 3

Service: 3

Lately the wings have been dry and small! Tonight they were really dry and super small like they didn't even look like wings anymore. Idk what kind of animal they're frying back there but its not chicken.

Atmosphere: 2

Food: 1

Service: 2

Wings are trending down....not sure what's up.

Atmosphere: 5

Food: 3

Service: 4

Last time we were there all of our food was messed up, 4 meals completely wrong. Bella did a fantastic job getting the orders correct.

Atmosphere: 5

Food: 5

Service: 5

My service and customer care by Dominique on September 11,2025 at the Plano, Texas location was absolutely atrocious. I have been here before and the customer service was not as bad as it was today. Server practically slammed a metal plate and was uncessarily rude and hostile the entire time. I'm not sure what I did to piss her off, but she did not have this same energy towards others. Honestly one of the worst servers I've had. Literally never checked in a while I was there another server ended up doing that instead because even she realized how long it took. And I try to be incredibly respectful every where I go so I'm not sure what the problem was, but I made sure the tip reflected that because that was ridiculous! Wings were pretty good but lost my appetite 10 minutes into meeting my server and I honestly considered leaving then and should have. I try to give staff the benefit of the doubt. I understand the job can be stressful but I'd like to be treated at least like everyone else. I often tip generously and am friendly, but this time there was no point. Don't skimp on finding quality customer service employees, they're the front line. My visit today was unusually a big fat 0

Atmosphere: 3

Food: 3

Horrible - we didn’t even finish our meal , seems it was yesterday’s leftovers- I’m picky but my husband isn’t for him to ask for the check speaks volumes

Me my bf and my toddler went in on Thursday to eat the total came out to 53 and some change when we go home which is a hour away I check my bank statement and it says 63 was taken out which means the waitress stole 10 out my card

Atmosphere: 1

Food: 4

Service: 1

I'm only visiting Plano. I went in alone to sit at the bar for a few drinks and eat dinner. Bella was the bar tender and also serving the floor. She did an amazing job!!! She was making sure all customers were taken care of and talking to each as if she'd know them all forever. I had a really great time with the trivia and just talking with people I might never see again. I will be back when I visit Plano again!!! Thank you Bella for being so welcoming!!! 🤗

Atmosphere: 5

Food: 5

Service: 5

Good point service. Bella was outstanding behind the bar!

Atmosphere: 4

Food: 4

Service: 5

If you've been to a Buffalo Wild Wings, you've certainly been to them all - food wise that is. While Wing Stop generally has bigger, plumper wings - some would even say, GMO wings, it lacks the hangout vibe that BWW has that draws me back time and time again. Glad to find the Plano location and learned that it opens until midnight. Not many places are open past 10PM when you need some grub for those late night grinds. The ladies who checked us in and served us (Jia) are great, but like another reviewer mentioned, this location is kind of understaffed. We didn't wait too long for our food or drinks, but definitely longer than usual. Wings are delicious as usual, beer arrived nice and chilled. Server refilled wife's beverage before it was empty. We were seated close to 8:30 PM on a Wednesday evening to a fairly empty main hall (I counted 3 other families), and started eating around 8:50 PM. This BWW certainly started getting busier, with additional patrons and families pouring in starting as late as 10 PM! Seating options includes a bar area, booth, tables and a small patio. Overall pretty clean and well kept. We'll be back!

Atmosphere: 5

Food: 5

Service: 4