Chick-fil-A
7000 W Spring Creek Pkwy, Plano
(972) 937-9099
Recent Reviews
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Always fast, friendly service and consistently good food.
Atmosphere: 5
Food: 5
Service: 5
When you buy a bowl and get to work then have to eat with your hands. Not cool. Your location stinks.
Every time I get an order for pick up they always make me wait 15-25 minutes by the front bc they don’t have it ready. Happens every time.
Atmosphere: 1
Food: 3
Service: 1
The food was great and hot. The service was friendly as usual. However, I have never been in a chick fil a this unkept. I understand they may have not had enough employees to cover everything though….
Atmosphere: 2
Food: 5
Service: 5
Unfriendly and Unwelcoming Customer Service!
I visited this establishment on Saturday, 9/21, around 6:00 PM, and unfortunately, the customer service left much to be desired. Upon arrival, I was not greeted or acknowledged. Shortly after, a white couple walked in and was warmly welcomed, which made me feel invisible and unappreciated as a customer.
Additionally, the manager was engaged in a casual conversation with an employee, seemingly about nothing related to work. The employee appeared uninterested, yet the manager continued, setting a poor example for the rest of the staff. This level of service and professionalism is disappointing and needs attention.
Atmosphere: 1
Service: 1
They have 2 lanes and used to be fast but now one is mobile only. 0 people using it. Service just takes 10 times longer at this location now
Atmosphere: 1
Food: 1
Service: 1
Service here is great, the staff is always friendly and helpful when I grab food.
Food: 5
Service: 5
The customer service here is spectacular!!!. This was my first time and the lady at the drive thru line taking the order was very helpful and took the time to go over the menu items with me. The girl at the drive thru window was also very nice . Food is also great
Atmosphere: 5
Food: 5
Service: 5
Gave me no sauces at all and messed up my order! I asked for a spicy chicken sandwich with pepper jack cheese, I got a regular sandwich with no cheese or pickles. Asked for a spicy deluxe with Colby jack cheese, got a regular spicy with no cheese. Got my fries and drinks right, which was infuriating ngl. Sad because normally I don’t have to worry about these things from chick fil a so I didn’t think to check my bag, this location needs to do better. Great service, the server that took my order in the drive thru took it correctly and repeated it correctly, sauces and all, so it had to be a mixup in the window. At least I have food i guess
Atmosphere: 3
Food: 4
Service: 1
Got order wrong drive threw bad, let's mobile order cut line
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Fast and efficient!
Atmosphere: 5
Food: 5
Service: 5
Chick fil a is always great and awesome
But today I was very dissatisfied. It was 10:28 and lunch starts at 10:30 I was in the drive through line and was told I couldn’t order lunch until 10:30’or I could go inside and order lunch ? (Which I did because I wanted my food) asked the front if I would have done a lap and waited 2 more minutes could have I ordered lunch in the drive though said yes. Makes no sense over a 2 minute wait. I had to go around park go out of my way to go inside and wait in line AGAIN and wait for my food.
I will no longer come to this locations.
Service: 1
I’m actually very disgusted by my food. Luckily I looked before eating it, not only is there hair on my food but it was COOKED in the nugget. Very disappointing and gross. If your cooking food for other people put your hair up and cover it :)
Atmosphere: 3
Food: 1
Service: 3
The hottest (freshest) mesh I've had from a CFA in a long time! No lines, plenty of servers. Enjoyed it.
Atmosphere: 4
Food: 5
Service: 5
service was amazing, manager jose was super sweet when my car broke down and had to wait for my ride inside.
Atmosphere: 5
Food: 5
Service: 5
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