Chicken Express
9095 Custer Rd, Plano
(469) 854-6004
Recent Reviews
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Met chris at the window. He was very friendly, communicated the time on my food, had a smile, and got my food to me in under 5 minutes. Food was to my expectation and my corn nuggets were fresh and hot. This will be my new location. Thank you Chris was your service and execution.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roll, 24 Corn Nuggets, 4 Express Tender Combo
My gizzards are alwayz fresh n hot, with okra, crispy- never soggy❣️ ThanX so much🫶🏾
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Mashed Potatoes, Fried Chicken, Roll Chicken Tenders, Gravy, Catfish Combo Meal, Roll, Drumsticks and Mac and Cheese, 24 Corn Nuggets, 3pc Your Choice Chicken Combo, 4 Express Tender Combo, Regular Okra
Attentive service always. Nice staff.
Atmosphere: 3
Food: 4
Service: 5
A group of 10 older entitled customers were in the lobby they moved tables around and left the place a mess and the drive thru was very busy and they only had 2 workers. I don’t know who is properly running this establishment but this needs to be taken care of.
Atmosphere: 1
Food: 4
Service: 3
Quick service, great food as per usual, if you want chicken tenders this is a place to go!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Chicken Fingers and Fries
Found a roach on my food container!!! Stay away from this location.
Food: 1
Service: 1
Did the hours change? Sunday 9/1/24. Arrived at 10:38AM (says opens at 10:30) Went to go inside, doors were locked, employee was sitting in a booth looking at me.
Got back in my vehicle and went elsewhere.
Messed up my last 2 orders. No serendipity packets the last time. Gave me a sweet tea instead of a coke this time. Kind of disappointing.. $19 for a 7 piece tenders meal seems like over kill for what you are getting. Ill go elsewhere next time
Atmosphere: 3
Food: 4
Service: 1
Food always fresh and HOT!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roll
Small business owner APPROVED! Great customer service, very tasty food, consistently exceeds my expectations. This is exactly the type of place I want in my community. Huge shout out to the lady at the drive thru and the guy who took my order! (8:00 PM 7/30/24)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gravy
Restaurantji Recommends
The food was ok, nothing too special, in my opinion.
First time eating here. The food was pretty good; I got the spicy chicken. I enjoyed the gravy to dip the chicken in. Butter and or honey would have been greatly appreciated for the roll, which was pretty good on its own.
I will eat here again.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Gravy, Roll, 4 Express Tender Dinner
Chicken rarely ready to eat so you wait 10-20 mins to get it. If I wanted to wait I would go sit at a real restaurant but no I wanted “fast food” so been disappointed many times. Literally had one job! And what’s with the tiny gravy amounts?!? Seriously a family sized potatoes & gravy comes w a Dixie cup
Of gravy?!? That may actually be an insult to the Dixie cup since it prolly holds more volume!! And it’s not like you aren’t paying for it with their prices!! Get it together Chicken Express!!
Food: 5
Service: 1
I really appreciated their help as they know their menu better than I do. I told them what I wanted and they placed my order in the most economical way. Thanks so much!!! ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Chicken Fingers and Fries, Roll
Never fresh. Always dry and cold. Figured I'd try going during the "dinner rush" today, hoping for hot and fresh chicken. NOPE! chicken was probably cooked 2 hours ago, the roll was cooked last night, and the only reason the mashed potatoes were hot is bc the probably have the metal container keeping them in a steaming table. Okra was cold too. I've never gotten fresh food from this place. Absolutely the last time I spend my own money here.
Food: 1
Service: 4
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