Chuck E. Cheese
$$ • Pizza, Vegetarian
Hours:
1604 Preston Rd, Plano
(972) 599-0512
About Chuck E. Cheese's
Customers' Favorites
Chuck E. Cheese's Reviews
Happy birthday Ike love you 😘
Cashier was not friendly. Many employees were not helpful and even unfriendly. Bathroom was dirty (ladies side). Drip tray under the soda machines was flooded. Straw dispenser was not working. The lid was off and people were reaching inside to grab straws.
Our pizzas were cold. Even when we complained, the staff didn’t offer any compensation.
All staff members we saw were very young and clearly need to be trained in how to treat people.
The one bright spot was the...read full review
Clean and the staff was very helpful
Ratings
Menu
Hours
| Monday | 11AM - 9PM |
| Tuesday | 11AM - 9PM |
| Wednesday | 11AM - 9PM |
| Thursday | 11AM - 9PM |
| Friday | 11AM - 10PM |
| Saturday | 10AM - 10PM |
| Sunday | 11AM - 9PM |
Chuck E. Cheese is a lively and clean family-friendly restaurant that offers a variety of entertainment options. The salad bar is fresh, and the pizza, including the stuffed crust variety, is tasty. The restaurant provides a great value, with a summer pass and many games that keep kids of all ages entertained. The manager is friendly, and the staff ensures that events, such as birthday parties, are well-organized and memorable. The birthday packages are popular, with specials like unlimited play for 2 hours, pizza, and drinks, making it a good choice for celebrations. Staff members are courteous, and families appreciate the friendly service. Kids love going to Chuck E. Cheese, and the overall experience is enjoyable, with children having a blast and parents reporting positive family time. However, the trampoline area requires grip socks, which can be expensive to purchase on-site, and game selection could be better. While it can be pricey—around $50 per kid per hour including food, games, and trampoline access—many families find it a fun place for children to play and celebrate.