Domino's Pizza
909 Spring Creek Pkwy #440, Plano
(972) 517-7000
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Normally decent service and taste. We live 2 minutes (0.7 miles). We ordered one pizza and one appetizer. Took an hour and a half to get. Plus to make matters worse they marked the order as complete before it was ever delivered. We called and were told that some of their drivers don’t use the tracking so you will never know when or where you food order is. Food was cold when we got it.
Atmosphere: 1
Food: 1
Service: 1
Worst service ever they take more than an hour to deliver your order. And if you call them and ask about your order they just say they don't know and hang up on you. The people that work there are horrible if they don't wanna work they need to quit and that's all.
Atmosphere: 1
Food: 1
Service: 1
I haven't had domino's pizza in a long long time. I had some gift cards from someone . Anyway I decided to use them lastnight about 545pm . The pizza was undercooked it was disgusting 🤮🫣 !!!! The chicken was undercooked it was disgusting🤮 🫣 !!! Didn't notice till after I had a few bites of each . I turned on all the lights and the pizza crust was almost white not even brown a little . The chicken was almos raw looking. Now I know why I stopped eating there. That's the worse pizza in the world !!! A child's mud pie pizza would be better. On top of that that was the first meal I had all day , since breakfast at like 630 am . I have been sick , puking every since 🤢🤢🤢🤮 . I feel like I have been hit by a 18 wheeler. I will NEVER order domino's pizza again. Please for the love of God the health dept. needs to close them down . Do yourself a favor order from pizza hut or Mr gatties is one of my favs . I wish they would let me give them a -5 review , yes I negative 5 that is what this deserves . I have been in bed all day sick . Ugggg.
Atmosphere: 1
Food: 1
Service: 1
The quality of their pizza is great, when performed correctly. This location has become a hit and miss. I just picked up a carryout pizza, and I was 5 minutes early. The pizza taste like it has been sitting around for 15 minutes. Not sure what happened. I am done with this location.
Atmosphere: 3
Food: 3
Service: 2
Weird to not allow me to buy an icing cup that your company forgot to deliver because your “carry out closes at 11:30.” It’s 11:43 and you close at 12. I mean how hard is it to pass a customer an icing cup? You’re looking at someone knock on the door then telling me over the phone I can’t buy an icing cup because of the time? Poor and lazy customer service. And I even tipped the driver. Won’t do it again. :)
Atmosphere: 1
Food: 1
Service: 1
I ordered a medium BBQ bacon chicken pizza, square cut and well done. Upon picking it up, I found that it had an excessively thick crust, no BBQ sauce underneath (just a little drizzled on top), hardly any cheese, and very little chicken.
I was instructed to leave the incorrect pizza with them and wait ten minutes for a remake. I observed that the employee took the incorrect pizza for themselves to eat while I waited. I hoped that the second attempt would be correct and not just a crust with minimal toppings.
After twelve minutes, I received a pizza that was still incorrect. It was their "specialty BBQ pizza," which was drenched in BBQ sauce and had onions with hardly any chicken. It did not look appetizing.
They agreed to remake it once again. After another twelve minutes, I received a pizza that was barely cooked, almost like soup. It was disgusting and a complete waste of time and money. This experience at this location was highly disappointing.
I'm not waiting a fourth time for yet another problem. I most definitely won't come back to this location. 😓
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Extra Cheese Pizza
Same cheap, barely edible garbage they've always made.
Atmosphere: 2
Food: 2
Service: 2
You know I used to use this place as a quick bite from time to time. But now that they can't be bothered to even fill a small order correctly I doubt I will again.
Atmosphere: 2
Food: 2
Service: 5
I have had 3 bad experiences with a worker here. He was rude the first time he served me and I was tolerant. The second time I was unlucky to go and find him again she was waiting to be served and he just took one look at me and said? What's up? And I said what?? I'm waiting to be attended to and he said oh then you wait and I continue with my business. I even try not to go when he works but just today I met him again and he was a little nice compared to the first time but when he gave me the sauces for the little Panchitos with garlic he gave me already opened sauces and I didn't notice at the time that I held them until I got home. I really don't understand how he still works there, oh and I almost forgot to say that the first time he helped me he closed the store almost 1 hour after closing normally
Atmosphere: 1
Food: 5
Service: 1
I ordered delivery instead the driver took my money cash and said that they knocked even thou I never heard them knocked called the store even
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Trash pizza. Always has been, always will.. Why did these trash pizza 's even leave the kitchen, especially for a business order? There were four pizzas identical to this if not worse. Everyone in the office was pissed and we threw it away and all ate dinner out of our snacky machine instead. Cool times, Domino's.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Example of Poorly Made Pizza
I'm a fan of Domino's Pizza! I ordered a large pepperoni pizza and habanero wings but received Parmesan instead. Fortunately, they quickly corrected their mistake and delivered the correct order, deserving an A.
Atmosphere: 5
Food: 4
Service: 5
The lady working there dropped the pizza on the floor and I saw that it fell on the floor. She then picked up the fallen pizza and tried to give us that pizza. When I complained to make a new pizza, they didn't make one. Instead, started lying that it wasnt fallen when i saw it fell on the floor in front of me. Really bad customer service. Took pictures and sending to customer support as well.
Atmosphere: 1
Food: 1
Service: 1
A regular customer but was not treated fair today. Understand people are busy and waited but the folks right after me were immediately asked and attended to as soon as they walked in. I had to call out to be attended although mine was the first ready there. Not sure why the discrimination.
Atmosphere: 1
Food: 3
Service: 1
Thank you for holding down the fort, props to you brother!
Atmosphere: 5
Food: 5
Service: 5
Loading...