Imagine starting your morning with a breakfast served completely burnt. Would you really eat this after spending your hard‑earned money? Whoever prepared this at Dunkin’ clearly didn’t care about quality, dear Dunkin’ employee - will you eat this?
Atmosphere: 3
Food: 1
Service: 1
Blondon
MADISON....GREAT !!!!!!Customer service. She went over and beyond to help us. Thank you girl keep being awesome 👌 👏 👍
Atmosphere: 5
Food: 5
Service: 5
RK Subramaniyan
May be the guy is not interested in serving us and showing us attitude since we entered and the cappuccino made was very average. I am not planning to be in this Dunkin anymore and will not get my friends too. Great location but with this kind of worst staff not sure this branch has bright future.
Atmosphere: 2
Food: 1
Service: 1
Kaia Brown
Picked up my order at 6am, dude at the drive thru was slammed and absolutely exhausted but probabaly the best dunkin coffee and sandwhich I've had with a very short wait
Atmosphere: 5
Food: 5
Service: 5
JOSHUA HERNANDEZ
Huge shout out to Kyrie for his fantastic customer service. He saw me struggling with the kiosk and stepped in to answer all of my questions in a calm professional manner. I will definitely come back here from now on.
Service: 5
JOHN Gonzalez
Went there and they only had 1 person working. Manager said he was short staff
Atmosphere: 2
Service: 2
Urwah Alpial
went in for a free medium drink with the purchase for my b-day reward and they denied ever having a birthday reward even though it was on my app
Atmosphere: 1
Food: 1
Service: 1
SJBlake Galloway
They just can't get the coffee right...asked for a hot vanilla latte and when I got home, it was something else. This has happened two times to me ordering in the drive thru - they either don't care about their customers or haven't properly trained their employees to prepare the customers' coffee requests. No more Dunkin for me!!
Love this coffee shop - really quiet, always clean and great wifi! The staff are so accommodating and fast! Ask for Devon, he is so amazing and is always a light to brightn my mornings!
Atmosphere: 5
Food: 5
Service: 5
Mindy Wiebe
Ordered through the drive through, first they gave us the wrong order and after they changed it they handed us really cold donuts as if they just came out of the fridge
Atmosphere: 2
Food: 1
Service: 2
Jack Simon
Personally think 1 star is too much for this dump of a place. Ordered 30 minutes before closing and chose pickup time to be 10 minutes after. Arrived and they locked the door before we could go up. Didn’t even try to communicate while it was pouring rain. Ruined my new burks and they didn’t even give refund to food. Just told me to call corporate to which I sat on hold until the line failed due to “after hours”. DONT GO HERE!
Atmosphere: 1
Food: 1
Service: 1
Madelyn Gray
Placed an online order at 7:35 and paid — Arrived 10 minutes later to pick it up. The doors were locked, leaving us in the rain while the workers looked at us and continued talking behind the counter. One seemingly incompetent worker then pointed us to walk to the drive-thru window, rather than walking to the door himself. He did nothing but tell us to contact customer support for a refund, yet online hours had ended and we were unable to get money back. To close 15 minutes early and not be able to offer a refund is absurd.
Service: 1
Qutedesi Q.
I don’t go to Dunkin’ often, but I had a great experience during my recent visit. The service was fast and friendly. Ana stood out—she was kind, helpful, and made sure everything was just right. Great customer service!
Offering free coffee if you buy a 10$ gift card
Grab it
Imagine starting your morning with a breakfast served completely burnt. Would you really eat this after spending your hard‑earned money? Whoever prepared this at Dunkin’ clearly didn’t care about quality, dear Dunkin’ employee - will you eat this?
Atmosphere: 3
Food: 1
Service: 1
MADISON....GREAT !!!!!!Customer service. She went over and beyond to help us. Thank you girl keep being awesome 👌 👏 👍
Atmosphere: 5
Food: 5
Service: 5
May be the guy is not interested in serving us and showing us attitude since we entered and the cappuccino made was very average. I am not planning to be in this Dunkin anymore and will not get my friends too. Great location but with this kind of worst staff not sure this branch has bright future.
Atmosphere: 2
Food: 1
Service: 1
Picked up my order at 6am, dude at the drive thru was slammed and absolutely exhausted but probabaly the best dunkin coffee and sandwhich I've had with a very short wait
Atmosphere: 5
Food: 5
Service: 5
Huge shout out to Kyrie for his fantastic customer service. He saw me struggling with the kiosk and stepped in to answer all of my questions in a calm professional manner. I will definitely come back here from now on.
Service: 5
Went there and they only had 1 person working. Manager said he was short staff
Atmosphere: 2
Service: 2
went in for a free medium drink with the purchase for my b-day reward and they denied ever having a birthday reward even though it was on my app
Atmosphere: 1
Food: 1
Service: 1
They just can't get the coffee right...asked for a hot vanilla latte and when I got home, it was something else. This has happened two times to me ordering in the drive thru - they either don't care about their customers or haven't properly trained their employees to prepare the customers' coffee requests. No more Dunkin for me!!
Food: 1
Service: 1
Great place to be
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Love this coffee shop - really quiet, always clean and great wifi! The staff are so accommodating and fast! Ask for Devon, he is so amazing and is always a light to brightn my mornings!
Atmosphere: 5
Food: 5
Service: 5
Ordered through the drive through, first they gave us the wrong order and after they changed it they handed us really cold donuts as if they just came out of the fridge
Atmosphere: 2
Food: 1
Service: 2
Personally think 1 star is too much for this dump of a place. Ordered 30 minutes before closing and chose pickup time to be 10 minutes after. Arrived and they locked the door before we could go up. Didn’t even try to communicate while it was pouring rain. Ruined my new burks and they didn’t even give refund to food. Just told me to call corporate to which I sat on hold until the line failed due to “after hours”. DONT GO HERE!
Atmosphere: 1
Food: 1
Service: 1
Placed an online order at 7:35 and paid — Arrived 10 minutes later to pick it up. The doors were locked, leaving us in the rain while the workers looked at us and continued talking behind the counter. One seemingly incompetent worker then pointed us to walk to the drive-thru window, rather than walking to the door himself. He did nothing but tell us to contact customer support for a refund, yet online hours had ended and we were unable to get money back. To close 15 minutes early and not be able to offer a refund is absurd.
Service: 1
I don’t go to Dunkin’ often, but I had a great experience during my recent visit. The service was fast and friendly. Ana stood out—she was kind, helpful, and made sure everything was just right. Great customer service!
Atmosphere: 5
Food: 5
Service: 5
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