Yall don't close until 9 but canceled my food order at 8:28, don't advertise yourself as open if you're not going to provide the service.
Service: 1
Chris G
The staff here are wonderful, and work as a great team.
Atmosphere: 5
Food: 5
Service: 5
Jonathan Lee
Sandwiches are great, but these folks at the North Central Expressway location are always slow. Plano folks, order from the Coit location instead.
Atmosphere: 1
Food: 5
Service: 1
Jeff Robinson
Love the chain but this location misses the mark for both service and though new feels like an old Subway location.
Atmosphere: 2
Food: 4
Service: 2
Brian Gan
I have not been to a firehouse sub since pre pandemic days. I did not know about this location until today. There was a promo to buy a sandwich and get another free if your name starts with the letter BR. So I came fairly late at night and the manager was really kind and patient with me. The store was really clean. I assumed it was brand new but it's been around for a year now. I did not eat at the store but the sandwiches were delicious when we ate them at home. We will definitely be back for more sandwiches.
Atmosphere: 5
Food: 5
Service: 5
Joy Dyer
Lovely service! They even let us know about the daily deals and specials and they were extremely patient while I contemplated everything ?! Great dude great food ???
Atmosphere: 5
Food: 5
Service: 5
Lisa F
As a Google local guide, Don't go here at 8:34pm if you plan on eating inside. They only made orders to go. The Indian guy said we close in 10 mins. I looked at my watch and literally said it's 8:36. I'm a long time FH fan and this location is terrible. Was with my son and we just wanted food after a long day.
Atmosphere: 1
Service: 1
Waifu Dealer
Ordered a sandwhich, which comes with a pickle spear. I am lucky to ever get that pickle spear. I asked this time to make sure I got the pickle spear.I am still missing my pickle spear. Why?
Atmosphere: 3
Food: 2
Service: 1
Roxsam
They are not friendly, no greeting, no thank you, very low vibrational energy when you walk in. Beware
Atmosphere: 2
Food: 2
Service: 2
Josh Vera
This firehouse subs gave me a great tasting sandwich the exact way I wanted. Flavors and craftsmanship was outstanding.The only thing is the new team working here needs to smile! They need to be more welcoming not to robotic and “not-alive” vibe. Crank up the a/c a little while you’re at. It was unpleasantly to warm on a day like this.
Sandwiches are always treat because there already pre ready but the atmosphere and vibe in this location is horrible they act like they dont want to work what is going on this world today with customer service these companies better get it together or they will find themselves closing down for goodChange the employees and attitude and atmosphere
Atmosphere: 1
Food: 4
Service: 1
Samantha Fernandez
The sandwiches are good, but the area is super small and the common area for drinks is awfully dirty, makes you uncomfortable to be
Atmosphere: 1
Food: 2
Service: 2
David Narita
I always enjoy Firehouse subs, and this location was clean and friendly.
Atmosphere: 5
Food: 5
Service: 5
linda cox
Best subs in town!!
Atmosphere: 5
Food: 5
Service: 5
Kevin Manus-Pennings
Really nice staff!Wheelchair accessibility: Seems fine
Yall don't close until 9 but canceled my food order at 8:28, don't advertise yourself as open if you're not going to provide the service.
Service: 1
The staff here are wonderful, and work as a great team.
Atmosphere: 5
Food: 5
Service: 5
Sandwiches are great, but these folks at the North Central Expressway location are always slow. Plano folks, order from the Coit location instead.
Atmosphere: 1
Food: 5
Service: 1
Love the chain but this location misses the mark for both service and though new feels like an old Subway location.
Atmosphere: 2
Food: 4
Service: 2
I have not been to a firehouse sub since pre pandemic days. I did not know about this location until today. There was a promo to buy a sandwich and get another free if your name starts with the letter BR. So I came fairly late at night and the manager was really kind and patient with me. The store was really clean. I assumed it was brand new but it's been around for a year now. I did not eat at the store but the sandwiches were delicious when we ate them at home. We will definitely be back for more sandwiches.
Atmosphere: 5
Food: 5
Service: 5
Lovely service! They even let us know about the daily deals and specials and they were extremely patient while I contemplated everything ?! Great dude great food ???
Atmosphere: 5
Food: 5
Service: 5
As a Google local guide, Don't go here at 8:34pm if you plan on eating inside. They only made orders to go. The Indian guy said we close in 10 mins. I looked at my watch and literally said it's 8:36. I'm a long time FH fan and this location is terrible. Was with my son and we just wanted food after a long day.
Atmosphere: 1
Service: 1
Ordered a sandwhich, which comes with a pickle spear. I am lucky to ever get that pickle spear. I asked this time to make sure I got the pickle spear.I am still missing my pickle spear. Why?
Atmosphere: 3
Food: 2
Service: 1
They are not friendly, no greeting, no thank you, very low vibrational energy when you walk in. Beware
Atmosphere: 2
Food: 2
Service: 2
This firehouse subs gave me a great tasting sandwich the exact way I wanted. Flavors and craftsmanship was outstanding.The only thing is the new team working here needs to smile! They need to be more welcoming not to robotic and “not-alive” vibe. Crank up the a/c a little while you’re at. It was unpleasantly to warm on a day like this.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
Sandwiches are always treat because there already pre ready but the atmosphere and vibe in this location is horrible they act like they dont want to work what is going on this world today with customer service these companies better get it together or they will find themselves closing down for goodChange the employees and attitude and atmosphere
Atmosphere: 1
Food: 4
Service: 1
The sandwiches are good, but the area is super small and the common area for drinks is awfully dirty, makes you uncomfortable to be
Atmosphere: 1
Food: 2
Service: 2
I always enjoy Firehouse subs, and this location was clean and friendly.
Atmosphere: 5
Food: 5
Service: 5
Best subs in town!!
Atmosphere: 5
Food: 5
Service: 5
Really nice staff!Wheelchair accessibility: Seems fine
Atmosphere: 4
Food: 5
Service: 5