Golden Chick
808 Independence Pkwy, Plano
(469) 969-0860
Recent Reviews
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No ice cream, no icee. Underwhelming seafood platter with the catfish fillet smaller then the size of their chicken tender.. it will be a long while before I visit again.
Atmosphere: 2
Food: 2
Service: 3
The staff is courteous. I appreciate the cleanliness of this location and the accuracy of the to-go orders; as well as the quality of the to-go products they use. I would like to see my to-go orders ready by the designated time I select when ordering ahead as they are typically starting to prep my order when I arrive at the pick up time.
Atmosphere: 5
Food: 4
Service: 4
It was an okay experience
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Corn Nuggets, Chicken Tenders and Corn Fritters, Golden Fried Chicken, Golden Roast, Fried Chicken Tenders, Gravy, 9 Wicked Wings
Everything was good just missing my fries
Parking: Parking was amazing. I was a lot lots of parking services was good just missing my fries
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Roll
Great Customer Service and fresh, crispy, delicious chicken wings!!!
I was met at the drive thru by a surprisingly polite, friendly and very helpful young lady. She did not rush me and explained my choices to me. Unfortunately, I did not get her name.
At the pay/pickup window, I was met by a very friendly face, Valencia. I decided to add an item to my order, and I had questions about it. She was very nice, very polite, and she was able to answer all of my questions and assist me in adding the item to my order. She went for assistance and Kathy came over to help.
Again, Kathy, greeted me with a friendly smile, very polite young lady that assisted to get the order updated. She even asked if I wanted a sauce with my order. Other fast food places do not ask. If you do not request them when you place your order you’re out of luck.
All in all, this is the second time I come to this Golden Chick, and I cannot complain about the food, the service or the wait time.
And, the customer service has been outstanding, each and every time!!! KUDOS young people!!! I know I can come to this Golden Chick after a hard days work, pick up my food and leave content.
Atmosphere: 4
Food: 4
Service: 5
I bragged about Golden Chick, to my sister, who had never had it before. I bragged about the fresh, hot rolls and how delicious they were.
So ... we decided to split lunch today.
The 4 piece tender meal came with 1/2 a scoop of mashed potatoes and 4 undercooked chicken tenders. They are almost colorless.
The extra rolls that I ordered ... shoved in a bag, also undercooked.
What a disappointment. This location did not deliver the same quality of food I have had at other Golden Chick chains.
Also ... in the extra comments, I requested 1 honey and 1 butter for each roll. The honey was not in the bag. 🤷♀️
Atmosphere: 4
Food: 1
Service: 4
If you haven’t yet, do yourself a favor and get a side of corn nuggets.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Chicken Tenders and Corn Fritters, Golden Roast, Fried Chicken Tenders
Jackie gave me the best customer service I have ever received from a golden chick. This girl needs a promotion, a raise, I have never been treated with such generous actions, she is possibly the nicest drive through worker I've been met! Thank you Jackie for making my day 100% better!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mac & Cheese
If you haven’t yet, do yourself a favor and get a side of corn nuggets.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Chicken Tenders and Corn Fritters, Golden Roast, Fried Chicken Tenders, Gravy
It’s nasty and horrible and guy work there touch food in purpose without cloves it’s nasty
Restaurantji Recommends
Just ok. Not that much to speak of. ?
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Gravy
Brian was working super hard when I showed up. He was super respectful and clearly cares about the customer experience. We need more people like him!
Atmosphere: 5
Food: 5
Service: 5
The service was very good. The portion size was very small. Not a good value for the money.
Atmosphere: 4
Food: 4
Service: 5
Kathy is a great store manager
Atmosphere: 5
Food: 5
Service: 5
The employees are great. I eat there about 4 time a week.In the food is delicious
Kathy is a great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Corn Nuggets, Golden Fried Chicken, Golden Roast, New Fudge Brownie
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