this is the worst place ever i went to get breakfast around 5am i assume they were waiting on shift change did not want to take my order after close to 10 min they finally came and you could tell they were not happy we ordered our food and had the waitress repeat my order just to make sure we were on same page i swear 4 min later our food was ready i thought wow that was quick but we were the only people there so didn't think much about it till i went to start eating the food was fairly warm gravy was cold bacon hard and covered in dripping grease the ham was so small its like they took a regular piece of ham and cut it into 4s eggs were the only thing over cooked toast was lightly toasted and half cold it felt like they just had the food under heat lamps ready to go soon as it got to our table boom all the food was cold so i obviously not eating this i sent it back and that's when all went worse the manager came pist off told me i have to wait till the next shift arrived if i wanted fresh food i declined the food that made her even more upset told me i was going to pay for the drinks i had regular size drinks and she charged me for large drinks told me thats just how they charge all the drinks i told them thats was not ok she said everything has gone up what do you expect the bill came out to $8.42 mind you for 2 regular drinks i gave her a $20 bill she went to back to get my change came back and said don't worry im not gonna charge you the 42 cents i told her not to do me any favors and gave her $1 to cover the $.42 cents she told me they don't have change for one dollar i couldn't make any sense out of the whole interaction and would just call corporate and let them no what is going on because that was crazy what we went through the night manager has no business holding that title long story short i would never ever recommend or suggest i hop on plano parkway it is the worse place to go food was horrible and the service to match if you find yourself at this location do your self the favor and CHECK YOUR RECEIPT i guarantee you are being over charged for your order i can't stress that enough CHECK Your Receipt if i could give this place 0 stars i would i will have all my friends come and leave review we have to help the people and get there rate down NO WAY they are 3 stars NO WAY!!!!both food and services are terrible hopefully i can help someone from getting ripped off or worse food poisoning i normally would never leave a review but this place is definitely a roach coach at best i would be doing a disservice if i didn't address this issue i really hope i help at least one family from going through this situation
Atmosphere: 1
Food: 1
Service: 1
Quinn Forbin
I went to this location around 1pm. The lady seated me but no one came to take my drink order or food order. I could hear the employees laughing and talking loud. After ten minutes of waiting I walked out. I will never give my business to this location again.
Service: 1
Kev south
Colorado was bland and dry
Atmosphere: 2
Food: 2
Service: 5
Lara Hanson
I love going to IHOP when you have time to simply chill & enjoy breakfast food!!! Only downside was it was a little warm inside for me, however given how many seniors were dining, it was understandable.
Atmosphere: 4
Food: 5
Service: 5
Michelle La Velle
10/27/2025 Tiffany at this IHOP is a great server! She’s been there for only 5 days and is super professional, friendly, conscientious, and helpful to her guests! She deserves top marks! My significant other and I were wearing Dr. Pepper couples shirts 😂 obviously I ordered a Dr. Pepper. Alex had the Breakfast sampler, and I had the T-bone steak with onion rings. Thanks, IHOP and Tiffany! All the best to your future endeavors!
Atmosphere: 5
Food: 5
Service: 5
Eva Araujo
I had an amazing experience during my visit to IHOP thanks to our server, Ronnie. His service was truly exceptional—he was charismatic, attentive, and incredibly well-mannered from start to finish. Ronnie consistently checked in to make sure we had everything we needed, without ever being intrusive. The food was amazing as always, and his professionalism and positive attitude made the entire meal even better. It’s rare to get such outstanding service, and Ronnie absolutely deserves recognition for the great job he does. I highly recommend asking for Ronnie if you want a wonderful dining experience. Thank you for making our visit memorable!
Atmosphere: 5
Food: 5
Service: 5
Robert
I came in here with some friends. I used to come to this location growing up as a kid and wanted to see how it is. First thing I see is some guy in another stores uniform behind the counter being loud with an employee. They ignored us and kept talking. The whole time we were eating, he was in the back even in the parts where they were cooking the food, which is a major health violation. The whole time the waiter was very rude, ignoring us not saying anything. They put charges on the bill that we did not ask for. Overall very disappointed in what it was like coming back. I think they need to do some employee training and teach them about food safety not having random people in the back.
Atmosphere: 1
Food: 1
Service: 1
Ella V
They are out of gift cards just a few days shy of Black Friday? Eric fail.
Jeremiah B
Ordered steak tips medium, came out well done, hard and chewy. Order Tres Leche pancakes, got plain, Ordered a strawberry splasher got strawberry lemonade.
Atmosphere: 3
Food: 1
Service: 3
Mike Desautels
My waiter was excellent!! 👍 i wish i could remember his name. He was very attentive,got my order right,friendly,polite,good sense of humor too. ☺️
Just middle of the road generic food served by someone distracted by ANYTHING else than customer service. Place had all the charm of the DMV. Check that. That’s an insult to the DMV.
Atmosphere: 1
Food: 2
Service: 1
Juan Lovato
If not for the server Roshonda I wouldve packed my stuff and left. My understanding of how waiting and food service works gave me the patients needed to sit through the tough day they're having here. But I just admit the understaff is no excuse for the delay process. I went out of my usual of getting a steak omelette and tried the tbone steak at the recommendation of Roshonda, despite the cook over cooking it the first time Ms. Roshonda ensured that they fixed it and cooked it correctly. Overall the experience was good food was great and I will be considering returning because of service.
Atmosphere: 3
Food: 3
Service: 5
Bobbi Malanowski
Because of lack of staff, sometimes there is waiting time for a service person to take an order. Getting a receipt and paying is also a waiting game. It's unfortunate that the service people have to tend to customers and clean off the tables.
Atmosphere: 3
Food: 4
Service: 5
Janet Byrd-McCarty
Slow service. Had to send food back to be cooked as ordered not all food arrived together.
Atmosphere: 4
Food: 4
Service: 4
Laurie Jones
Love the middle of the night waiter!! He has it going on, all by himself! I had chicken and waffles! Colin had some big breakfast meal. It was great!
this is the worst place ever i went to get breakfast around 5am i assume they were waiting on shift change did not want to take my order after close to 10 min they finally came and you could tell they were not happy we ordered our food and had the waitress repeat my order just to make sure we were on same page i swear 4 min later our food was ready i thought wow that was quick but we were the only people there so didn't think much about it till i went to start eating the food was fairly warm gravy was cold bacon hard and covered in dripping grease the ham was so small its like they took a regular piece of ham and cut it into 4s eggs were the only thing over cooked toast was lightly toasted and half cold it felt like they just had the food under heat lamps ready to go soon as it got to our table boom all the food was cold so i obviously not eating this i sent it back and that's when all went worse the manager came pist off told me i have to wait till the next shift arrived if i wanted fresh food i declined the food that made her even more upset told me i was going to pay for the drinks i had regular size drinks and she charged me for large drinks told me thats just how they charge all the drinks i told them thats was not ok she said everything has gone up what do you expect the bill came out to $8.42 mind you for 2 regular drinks i gave her a $20 bill she went to back to get my change came back and said don't worry im not gonna charge you the 42 cents i told her not to do me any favors and gave her $1 to cover the $.42 cents she told me they don't have change for one dollar i couldn't make any sense out of the whole interaction and would just call corporate and let them no what is going on because that was crazy what we went through the night manager has no business holding that title long story short i would never ever recommend or suggest i hop on plano parkway it is the worse place to go food was horrible and the service to match if you find yourself at this location do your self the favor and CHECK YOUR RECEIPT i guarantee you are being over charged for your order i can't stress that enough CHECK Your Receipt if i could give this place 0 stars i would i will have all my friends come and leave review we have to help the people and get there rate down NO WAY they are 3 stars NO WAY!!!!both food and services are terrible hopefully i can help someone from getting ripped off or worse food poisoning i normally would never leave a review but this place is definitely a roach coach at best i would be doing a disservice if i didn't address this issue i really hope i help at least one family from going through this situation
Atmosphere: 1
Food: 1
Service: 1
I went to this location around 1pm. The lady seated me but no one came to take my drink order or food order. I could hear the employees laughing and talking loud. After ten minutes of waiting I walked out. I will never give my business to this location again.
Service: 1
Colorado was bland and dry
Atmosphere: 2
Food: 2
Service: 5
I love going to IHOP when you have time to simply chill & enjoy breakfast food!!!
Only downside was it was a little warm inside for me, however given how many seniors were dining, it was understandable.
Atmosphere: 4
Food: 5
Service: 5
10/27/2025 Tiffany at this IHOP is a great server! She’s been there for only 5 days and is super professional, friendly, conscientious, and helpful to her guests! She deserves top marks! My significant other and I were wearing Dr. Pepper couples shirts 😂 obviously I ordered a Dr. Pepper. Alex had the Breakfast sampler, and I had the T-bone steak with onion rings. Thanks, IHOP and Tiffany! All the best to your future endeavors!
Atmosphere: 5
Food: 5
Service: 5
I had an amazing experience during my visit to IHOP thanks to our server, Ronnie. His service was truly exceptional—he was charismatic, attentive, and incredibly well-mannered from start to finish. Ronnie consistently checked in to make sure we had everything we needed, without ever being intrusive.
The food was amazing as always, and his professionalism and positive attitude made the entire meal even better. It’s rare to get such outstanding service, and Ronnie absolutely deserves recognition for the great job he does.
I highly recommend asking for Ronnie if you want a wonderful dining experience. Thank you for making our visit memorable!
Atmosphere: 5
Food: 5
Service: 5
I came in here with some friends. I used to come to this location growing up as a kid and wanted to see how it is. First thing I see is some guy in another stores uniform behind the counter being loud with an employee. They ignored us and kept talking. The whole time we were eating, he was in the back even in the parts where they were cooking the food, which is a major health violation. The whole time the waiter was very rude, ignoring us not saying anything. They put charges on the bill that we did not ask for. Overall very disappointed in what it was like coming back. I think they need to do some employee training and teach them about food safety not having random people in the back.
Atmosphere: 1
Food: 1
Service: 1
They are out of gift cards just a few days shy of Black Friday? Eric fail.
Ordered steak tips medium, came out well done, hard and chewy. Order Tres Leche pancakes, got plain, Ordered a strawberry splasher got strawberry lemonade.
Atmosphere: 3
Food: 1
Service: 3
My waiter was excellent!! 👍 i wish i could remember his name. He was very attentive,got my order right,friendly,polite,good sense of humor too. ☺️
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Just middle of the road generic food served by someone distracted by ANYTHING else than customer service. Place had all the charm of the DMV. Check that. That’s an insult to the DMV.
Atmosphere: 1
Food: 2
Service: 1
If not for the server Roshonda I wouldve packed my stuff and left. My understanding of how waiting and food service works gave me the patients needed to sit through the tough day they're having here. But I just admit the understaff is no excuse for the delay process. I went out of my usual of getting a steak omelette and tried the tbone steak at the recommendation of Roshonda, despite the cook over cooking it the first time Ms. Roshonda ensured that they fixed it and cooked it correctly. Overall the experience was good food was great and I will be considering returning because of service.
Atmosphere: 3
Food: 3
Service: 5
Because of lack of staff, sometimes there is waiting time for a service person to take an order. Getting a receipt and paying is also a waiting game. It's unfortunate that the service people have to tend to customers and clean off the tables.
Atmosphere: 3
Food: 4
Service: 5
Slow service. Had to send food back to be cooked as ordered not all food arrived together.
Atmosphere: 4
Food: 4
Service: 4
Love the middle of the night waiter!! He has it going on, all by himself! I had chicken and waffles! Colin had some big breakfast meal. It was great!
Atmosphere: 5
Food: 5
Service: 5
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