Jack In The Box
1205 Jupiter Rd, Plano
(972) 423-0826
Recent Reviews
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Fast an warm food
Atmosphere: 4
Food: 4
Service: 5
Forgot the sauce for my tacos
Atmosphere: 1
Food: 2
Service: 3
Good food served fast. Fries were hot and salted to perfection! Love when the food is hot and fresh.
Service was fast and friendly.
Food: 4
Service: 4
Recommended dishes: Burger
Just tried calling couple times and No Answer. Besides the fact that my curly fries are only crumps, I simply ordered 2 monster tacos, large fries n drink. Drive-thru said, 1 buttermilk per taco. Okay, no problem. Get to the window and I only have 1 buttermilk. I asked for another and she said, (in Spanish, which I clearly understand) She laughed , it’s gonna cost you. I gave my card and said that’s fine. I have 3 buttermilks, 2 tacos n large fries. So what did I pay EXTRA????? I understand it’s petty to most. I hate fast food but night I was extremely hungry. Expected nothing but bare minimum and received less than that…
It's jack, food is always solid
I purchased the vanilla shake Boba and it was actually quite good. I was pleasantly surprised however it cost $5+ and imo, it was not worth it.
Food: 3
Service: 4
The food received a 2 star because although it appeared that the sourdough burger and curly fries were made fresh. By the time I arrived at my destination within 5 minutes, the food was extremely cold. Not sure if it is the packaging or what.
Atmosphere: 5
Food: 2
Service: 5
It's been a while since I been to good Ole jack in the box and I remembered why. The food is just mid. It was the only place open late and it did what I needed it to do. It filled me up.
Atmosphere: 3
Food: 3
Service: 5
Very disappointed. This how much fries I got in my order. Unacceptable.
There are a few good offers in the App. I chose 2 Sausage Croissants for $4.99. I have a Jack In The Box gift card, but the App doesn't allow you to load the funds into it, or use it to pay for your food in the app. Why not, Jack❓ (Jack Ai replied, but did NOT answer my question.) Jose provided good customer service, and the food was good. The parking lot has some areas where the concrete is being repaired. Be careful driving through here.
OCTOBER 17, 2025 UPDATE:
The parking lot repairs are almost finished.
NOVEMBER 2, 2025 UPDATE:
David answered my questions about the App, and my Gift Card. I took a previous survey, and ordered a BOGO FREE Jumbo Jack with the code. He also gave me some French Fries. Everything was good. The parking lot repairs are finished. The drive-thru is always very busy. The entire restaurant, including the bathroom, is very clean. Good people who work here + good food + good customer service that exceeded my expectations = 5 ⭐⭐⭐⭐⭐ Google Reviews! A positive shout-out to everyone who works here! Thank you very much David, Jose, Mireya, and Oscar!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very good
Atmosphere: 5
Food: 5
Service: 5
They gave me cheese after repeating over 3 times I did not want cheese.
Friendly and welcoming
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burger, Sandwich, Jumbo Jack, Chicken Sandwich
A+ for CLEAN
Atmosphere: 5
Food: 5
Service: 5
I mean it's Jack in the box. You can get food late means you don't have to cook. As far as fast food goes it's better than some but it's still fast food. Hard to beat curly fries at midnight though when you get the munchies.
Atmosphere: 3
Food: 4
Service: 3
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