Jimmy John's

1201 Jupiter Rd, Plano
(972) 398-1600

Recent Reviews

Sort by
Barbara Browning

I ordered my sandwich at 11:13 and my food did not get here till 12:15. My ice tea was watered down because all the ice had melted! My co worker who sits across from me ordered hers at 12:00 and her food got her I. 10 minutes!

Food: 3

Service: 1

Hector Salazar

The gentleman who took my order helped me out and told me about the app and what not. I had a cookie đŸȘ it was a delicious cookie. My wife loved the sandwich. Amazing. Will be going back

Atmosphere: 5

Food: 5

Service: 5

Mark C.

Staff that is there on Sunday Afternoon's are always friendly and my order is always made correctly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Beach Club

Karla Thomas

I only purchased the white french/Italian bread...it is the best.

Atmosphere: 5

Food: 5

Service: 5

Nicholas

First time coming here for a online pickup and my order was ready as soon as I entered. The sandwiches I got here were good would come here again.

Atmosphere: 5

Food: 5

Service: 5

Plantas De Armas

Dirty. Low staffed. Wouldn’t sale me 1 fresh bread because they “didn’t have time, look at the drive thru dude” . This store should have atleast 9 people inside and only had 2. Please hire more professional people.

Atmosphere: 1

Service: 1

Felicia Clyburn

Good chicken wrap. Bobbie and Trent are always so nice and helpful when I ask questions about a sandwich.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Giant 11 Country Club, Wrap, Italian Night Club

ibkesha0404

Catering Manager Terry provided great service!!. Store was very friendly when I called in the order. Terry arrived early, set up and was very friendly.. food was good and fresh. Will recommend and order again.

Atmosphere: 5

Food: 5

Service: 5

Jailene Ramos

The gentleman in the drive though working at 7:24pm on 08/05/2024 at this Jimmy John’s made my husband’s day after a 10 hour shift. He’s been one of the best professionals we’ve come across in the business. PLEASE BE NICE TO THE PEOPLE THAT SERVE US!!!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Thinny Chips, Avocado Guac, Chip, Smoked Ham Club, Sliced Pickles, Games, Slim 2 Roast Beef, Roast Beef, BBQ 290, Choose a Sandwich, Totally Tuna, Salami, Triple Chocolate Chunk, Tuna Salad, Turkey Tom, Gourmet Veggie Club, Wrap, Side of Kickin Ranch

Sam Sam

This location at Jupiter rd. In Plano sucks
They alway missing items. They don’t check the orders. When you call they always tell you oh we were extremely busy.They had plenty of people working. They don’t care.
I GUESS NO MORE JIMMY GIVE ME SANDWICH FOR ME.
MAKE IT FREAKY RIGHT NOT FREAKY FAST AND WRONG

Atmosphere: 1

Food: 1

Service: 1

Mike Nelson

Ordered the 12 "Half sandwich" box from Tim. He was very helpful and friendly. Answered all my questions about what could be done to meet my order needs. Ordered six different sandwiches to try them out and added delivery. Everything worked out perfectly. Food was delivered on time, driver was cordial and thorough with my order. Food was very good. My family loved it all. I'll be going there again.

Atmosphere: 5

Food: 5

Service: 5

Stacey Laursen

What are these little hairs from I’m gonna barf.I tried leaving feedback on the website to have an official log of it but it just says “REQUEST FAILED WITH STATUS CODE 413” after I click submit.I called the store to tell them about the food in hopes that they can prevent it from happening to someone else. I couldn’t tell if they cared by the way they were talking and the fact that they never apologized, but they gave me a refund after I asked for one.

Food: 1

Tom Ryan

Great customer service

Atmosphere: 5

Food: 5

Service: 5

Mrs.D Brown

I redeemed my free sandwich that was given due to this same store previous issues I had with them. Same guy was there tonight and again no customers in sight, just me. I was told he was wasn’t done with orders and I had to wait which I was fine with. I paid extra for bacon on my sandwich and there is no bacon and my meat is old and looks like there is something growing on it. Again my time wasted and a sandwich I can’t eat, that ordered for pickup on my way home from work(THIS WAS MY DINNER). Considering I had to wait and no customers were there I figured my order would be correct and fresh but it’s a complete waste. I’m beyond livid at this point for some reason this location just can’t get right especially when I go at night. Today is my very last time visiting this location.

Food: 1

Service: 1

Stephen Blackwell

Manager timmy powell is a douch bag. Wash your hair and stop going to work with oily hair! Take care of that acme on your face. You should chose a different profession since your hygiene is extremely poor

Loading...