Katy Trail Ice House Outpost

4700 W Park Blvd, Plano
(972) 599-9000

Recent Reviews

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Nick Marsh

Nice cold beer but paid $20 for the absolute worst brisket I’ve ever tasted. 2.5 stars.

Atmosphere: 5

Food: 1

Service: 5

Brian Hoffman

Love this place, but will not be back. Went there with ~30 people after work and was told they will not do multiple checks. So we decided to just go to the bar and order and they said they will not serve our group since we had multiple tables, “you need to order from your waitress”. Told the bartender that makes no sense, maybe we should leave. His words “That’s fine, go ahead.” So we finished our drinks and all left for another bar to have a drink and dinner. Very poor customer service.

Atmosphere: 4

Food: 3

Service: 1

da3

meh, great if you're part of the elite 😘 I'm a mear starving artist. And ya'll can't take your eyes off me. You're welcome 😅

Atmosphere: 3

Food: 3

Service: 3

John Reyes

Nice place and atmosphere. Popular, so you may need to wait to get in. Burger, fries, and chips were all good.

Chris Finegan

Foods incredible and it’s such a great place to bring friends and family for drinks and food. Highly recommend checking it out. Service can be a little slow at times.

Atmosphere: 5

Food: 5

Service: 4

asma zareian

We were there tonight, and unfortunately one of the staff members was extremely rude and unprofessional. The way they spoke to us was not acceptable at all and definitely not what you expect from a customer service standpoint at an American restaurant. This happened in front of other customers, which was honestly embarrassing for us. I really hope this behavior doesn’t happen again and that staff are trained to be more respectful and professional.

Charlie Barney

Awesome burger and tots! Add a side of queso for an extra twist on those tots. Crazy packed in there but plenty of room to still sit and enjoy yourself and your awesome burger.

Atmosphere: 4

Food: 5

Service: 4

Ian Formby

Server was disappearing all night and she randomly came over and said she had to leave and closed us out for another server to have to take over. Bad attentiveness.

Atmosphere: 5

Food: 5

Service: 1

Jeffery Epstein

Smoking on patio

Atmosphere: 1

Food: 1

Service: 1

Alison Bednarczyk

I would have given them 5 stars if they had high chairs for the babies and toddlers. Hard to eat and wrangle little ones at the same time.

Atmosphere: 5

Food: 5

Service: 5

John Kozloski

Katy Trail ~ we love you but the new fries and ketchup are not ok. The $2.00 side of ranch also not ok. The previous fries were superior. Please bring them back!

Atmosphere: 5

Food: 2

Service: 4

terry sadeghi

Great cheese burger 🍔 and cold beer.

Food: 4

Service: 4

nishad patwardhan

Great patio with good food, service!

Atmosphere: 5

Food: 5

Service: 5

C Young

One of my favorite places to eat outside. They have a huge outdoor area covered under the shade of trees and lights. The food is always delicious and hot. I always get the loaded cheese fries to start, and the charro beans as a side. The wait staff is very attentive. It is also dog friendly. The atmosphere is family friendly and my husband enjoys watching sports on the outdoor tvs.

Atmosphere: 5

Food: 5

Service: 5

Don Muchow

Bar food but great atmosphere and a good place to kill an afternoon working remotely. However, I wish there were a star rating for prices. Since we eat here nearly every day for lunch, we will be re-thinking our decision after they decided to start charging $2 for a side of ranch. For us, that's $700 extra a year. :-(

Atmosphere: 5

Food: 4

Service: 5

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Katy Trail Ice House Outpost

4700 W Park Blvd, Plano, TX 75093
(972) 599-9000