KFC

8609 Ohio Dr, Plano
(214) 436-4699

Recent Reviews

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Mima Orellana

My husband stopped by that store 30 minutes ago to get a family meal. When he got home and we tried the salad, it tasted sour and smelled bad. I tried contacting the store twice to tell them to check the expiration date, but no one answers the phone. I had to throw it away immediately. I hope I don't get sick from what I ate. It's worth mentioning that we love KFC, especially the salad and lemonade, but today even the lemonade was terrible. Waste of money.

Food: 1

Service: 1

Raul Benitez

Kfc sellng raw chicken not fully cook managament sucks at customer service mot wonder why this store is so empty

Atmosphere: 1

Food: 1

Service: 1

Darius Johnson

I had an outstanding experience during my recent visit to KFC. The food was hot, fresh, and exactly what I expected—but what truly stood out was the exceptional customer service provided by Janet, a kind and attentive Hispanic team member.

From the moment I walked in, Janet greeted me with a warm smile and genuine enthusiasm. She was incredibly helpful in answering my questions and made sure my order was correct and delivered promptly. Her professionalism, attention to detail, and positive attitude made the entire visit a pleasure.

Janet is a great example of what excellent customer service looks like, and I truly hope she gets recognized for her hard work. I’ll definitely be returning, not just for the food, but because of the welcoming atmosphere she helped create.

Highly recommend this location!

Atmosphere: 5

Food: 5

Service: 5

Amanda Ramirez

Janette was really nice and enjoyed her service!

James Lucas

Asked for white gravey they gave brown gravey need sweet sour sauce for chicken fingers .Coleslaw container open spilled in car charged for extra gravey.2.65No receipt given will never go there again.they over charged for my chicken

Food: 1

Service: 1

Holly Gibson

I love good, hot, and fresh fried chicken. This Kentucky fried chicken came out fresh and the staff were very nice. They brought the food out, and happily corrected when we were missing an order. The tables were clean and the restaurant was inviting. Will be back again!

Atmosphere: 5

Food: 5

Service: 5

Micheal Brooks

Wanted crispy chicken and they didn't have any.

Kristen Himes

Great service and very friendly staff. Establishment nice and clean. Food was hot and good

Will NorthAmericanGroup

It's been years since I've eaten at KFC especially since they've been under Yum brands. I must admit...they are now atleast this area solid. Thanks KFC! (And Yum lol)

Food: 4

Recommended dishes: Fried Chicken

R K

They don’t want any customers coming after 9pm. They old sell the old leftover food.

Atmosphere: 1

Food: 1

Service: 1

Sachin Deshpande

After waiting long time handed me wrong order. I told employee its wrong order then he started preparing my order and had to wait again for long time when the store was not busy at all. No sorry nothing from employee. Never coming back to this location.

Atmosphere: 3

Food: 3

Service: 1

Luther Kilmer

Wonderful clients but greasy soggy chicken.

Atmosphere: 4

Food: 2

Service: 4

Rin Yi

I was able to receive the chicken I ordered quickly.

Atmosphere: 3

Food: 4

Service: 4

Nabil Haider

I’ve been calling the store for 30mins to ask about the order I placed on uber eats. No response, looks like I won’t get my order and my money was wasted.

Ahmed Uddin Syed

This place is not halal and they have not updated it on their website yet. I came all the way from Arlington, and was disappointed.

Atmosphere: 1

Food: 1

Service: 1

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