This place has absolutely terrible service, delivery, and drivers. Trust the people who talk about the rude and unprofessional staff - that are making your pizza. On multiple occasions they have delivered food over an hour and a half late, or not at all. Some occasions when they did deliver it, it had random toppings added on it. Other times it was broken apart and looked completely disgusting. They will even filter the order through DoorDash without your knowledge because they only have 1 driver and claim it's out of their hands if something happens to it. Read the real reviews and STAY AWAY from this location.
The rude GM is the reason for the awful and incompetent culture that has been created here. Save yourself the trouble and order from a more established pizza chain.
Food: 1
Service: 1
Samira Salman
Love it
Atmosphere: 5
Food: 5
Service: 5
Lauren L
GM is a joke; he’s rude to people who aren’t even being rude & then purposely makes your food wrong multiple times. When you explain it (nicely), he argues. Told me he didn’t have to tell me his name (lol) after asking him, because he is who rang up this order that was supposed to be a replacement order from a previously wrong order under his employees codes (receipt said a different name and he said it wasn’t him). They added wrong toppings out of spite 3x because they didn’t want to fix it.
Atmosphere: 1
Food: 1
Service: 1
R. G. Candanosa
Sun, Nov 10 at 6pm The person behind the counter was so rude
Atmosphere: 4
Food: 4
Service: 1
ali hamideh
Vegetarian options: The manger was very Rude. She was there 9/19/2024 12 o’clock. She ask me several times what what ??? Every time ask something she will say what I can’t hear 👂 you and make fast I need to she was the Rudest person ever met. Never 👎 go there again. And I till all my 22 employees Not to go there because of here.
Nice staff. Decent pizza. Buy one get one free on Tuesday.
Atmosphere: 4
Food: 4
Service: 5
Sam Williams
Used to be pretty good, but recently they keep burning the bottom of the pizzas. This has happened to both pizzas we order, two weeks in a row.
Food: 2
Service: 3
Marbella Martinez
Food was great! The only thing is the price is a little too much. $25.00 for a large pizza and At Little Caesars a large the same size is only & $8.00!
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Pepperoni Magnifico
Kash Mughal
Quality pizza at affordable price
Atmosphere: 5
Food: 5
Service: 4
Paul Keilen
I had to delete my previous stellar review because you're not worthy of a positive refliction! Absolutely appalling! I have enjoyed this delivery restaurant extensively in the past. I tried to phone in an order 5 times last night! I held on the line the first time for 14 minutes. The phone was answered and i could hear everything in background yet no one speaking. I couldn't speak loud enough for them to hear. So i called using another phone and heard it continually ring. How bad for business and a consumer witnessing them ignoring my second phone line. I could hear someone approach the phone and then they hung up on me BOTH phones. Your food is good, how long do you intend to stay in business treating your customers this way? I tried 3 more times with continuous ringing and gave up after another 10 minutes. Very disappointed in a local business that I often support.
I love Marco's pizza because it's great both hot and cold. And this location uses a great amount of toppings. But my visit yesterday was disheartening. I had selected curbside delivery, but went in after waiting 5 minutes past the promised time. They hardly seemed to care. I hope mgmt works to turn this location around soon.
Parking: Very limited parking here!
Atmosphere: 2
Food: 5
Service: 1
Jon Bearor
Ordered a large fiery old world pepperoni. Got a sausage and pepperoni. No spice at all the pizza wasn't cut all the way through. The young kid working barely spoke 3 words to us. By the time I got home it was too late to go back. Was super hyped to try this pizza for not. It's still good pizza but not the right pizza.
6/27/24 11:29pm reply to Marcos I did that at time of review and haven't gotten anything back. I do have photos and screen shots.
6/28/24 10:50pm Appreciate you taking care of me Ed! Definitely got the correct pizza this time and it's fiery alright. I'm a chili head so it wouldn't bother me if it was even hotter than it is. Extremely awesome pie! Thank you for your quick response and fixing the situation. Same kid was there not very engaging still. But the other guy that took the order was awesome. Thank you again
This place has absolutely terrible service, delivery, and drivers. Trust the people who talk about the rude and unprofessional staff - that are making your pizza. On multiple occasions they have delivered food over an hour and a half late, or not at all. Some occasions when they did deliver it, it had random toppings added on it. Other times it was broken apart and looked completely disgusting. They will even filter the order through DoorDash without your knowledge because they only have 1 driver and claim it's out of their hands if something happens to it. Read the real reviews and STAY AWAY from this location.
The rude GM is the reason for the awful and incompetent culture that has been created here. Save yourself the trouble and order from a more established pizza chain.
Food: 1
Service: 1
Love it
Atmosphere: 5
Food: 5
Service: 5
GM is a joke; he’s rude to people who aren’t even being rude & then purposely makes your food wrong multiple times. When you explain it (nicely), he argues. Told me he didn’t have to tell me his name (lol) after asking him, because he is who rang up this order that was supposed to be a replacement order from a previously wrong order under his employees codes (receipt said a different name and he said it wasn’t him). They added wrong toppings out of spite 3x because they didn’t want to fix it.
Atmosphere: 1
Food: 1
Service: 1
Sun, Nov 10 at 6pm
The person behind the counter was so rude
Atmosphere: 4
Food: 4
Service: 1
Vegetarian options: The manger was very Rude. She was there 9/19/2024 12 o’clock. She ask me several times what what ??? Every time ask something she will say what I can’t hear 👂 you and make fast I need to she was the Rudest person ever met. Never 👎 go there again. And I till all my 22 employees Not to go there because of here.
Recommended dishes: Hawaiian Chicken Specialty Pizza
Nice staff. Decent pizza. Buy one get one free on Tuesday.
Atmosphere: 4
Food: 4
Service: 5
Used to be pretty good, but recently they keep burning the bottom of the pizzas. This has happened to both pizzas we order, two weeks in a row.
Food: 2
Service: 3
Food was great! The only thing is the price is a little too much. $25.00 for a large pizza and At Little Caesars a large the same size is only & $8.00!
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Pepperoni Magnifico
Quality pizza at affordable price
Atmosphere: 5
Food: 5
Service: 4
I had to delete my previous stellar review because you're not worthy of a positive refliction! Absolutely appalling! I have enjoyed this delivery restaurant extensively in the past. I tried to phone in an order 5 times last night! I held on the line the first time for 14 minutes. The phone was answered and i could hear everything in background yet no one speaking. I couldn't speak loud enough for them to hear. So i called using another phone and heard it continually ring. How bad for business and a consumer witnessing them ignoring my second phone line. I could hear someone approach the phone and then they hung up on me BOTH phones. Your food is good, how long do you intend to stay in business treating your customers this way? I tried 3 more times with continuous ringing and gave up after another 10 minutes. Very disappointed in a local business that I often support.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The food was hot and fresh. Staff was very pleasant! My first time having Marcos pizza I will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Magnifico, Pepperoni Pizza
I love Marco's pizza because it's great both hot and cold. And this location uses a great amount of toppings. But my visit yesterday was disheartening. I had selected curbside delivery, but went in after waiting 5 minutes past the promised time. They hardly seemed to care. I hope mgmt works to turn this location around soon.
Parking: Very limited parking here!
Atmosphere: 2
Food: 5
Service: 1
Ordered a large fiery old world pepperoni. Got a sausage and pepperoni. No spice at all the pizza wasn't cut all the way through. The young kid working barely spoke 3 words to us. By the time I got home it was too late to go back. Was super hyped to try this pizza for not. It's still good pizza but not the right pizza.
6/27/24 11:29pm reply to Marcos
I did that at time of review and haven't gotten anything back. I do have photos and screen shots.
6/28/24 10:50pm
Appreciate you taking care of me Ed!
Definitely got the correct pizza this time and it's fiery alright. I'm a chili head so it wouldn't bother me if it was even hotter than it is. Extremely awesome pie! Thank you for your quick response and fixing the situation. Same kid was there not very engaging still. But the other guy that took the order was awesome.
Thank you again
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Great Pizza ? delicious ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hawaiian Chicken Specialty Pizza
Best pizza for your money. Other pizza places should be taking notes.
Atmosphere: 5
Food: 5
Service: 5
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