McDonald's
2205 McDermott Rd, Plano
(972) 747-0768
Recent Reviews
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Wheelchair accessibility: Close to entrance.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Mcmuffin, Sausage
I'm extremely disappointed in the treatment I received today, including the disrespectful attitude I received just because I informed the staff that my order was incorrect. Not only did I not receive my full order, but then after they were informed of the missing items, I still never received the correct order. At that point I was so irritated that I just left. On top of bouncing me back and forth between windows leading to damage to my vehicle. I used to respect this specific McDonald's and only used to go here due to their friendly demeanor and consistency, but I don't think I'll be back if this is their new behavior.
Atmosphere: 2
Food: 2
Service: 1
Always fast service with clean tables and delicious food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcchicken, French Fries, Happy Meal
Just let them go home on 11/27 so they don’t ruin other people’s morning. Worst staff ever. They don’t even know what you ordered and claim the machine is broken.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mcmuffin
Very slow service and Terrible food
Atmosphere: 4
Food: 1
Service: 1
I hit the drive through for a couple double cheeseburgers and everything was perfect!
Atmosphere: 5
Food: 5
Service: 5
The Manager here this evening is really bad. Here is what happened , I ordered a deluxe mccrispy. I was delivered a regular mccripsy. I clearly said my order was Deluxe. The manager said the coupon does not applicalbe for Deluxe. I clearly told the Coupon said all types Mccripsy sandwiches 40%. The manager never listens to me.. I clearly told I used the similar coupon for deluxe in the past. .
See the attached image , where I was able to order Deluxe Mccrispy with 40% off in the past.
Atmosphere: 5
Food: 3
Service: 1
I hate writing negative reviews, but this needed to happen. I had to wait 20 whole minutes for 2 double quarter pounders, fries, and drinks. The fries were soggy and old, and the suites were watered down. when I went inside after waiting in their designated area, they had LOST the order!! Im an Ubereats driver, and so I've pretty much seen everything, but this is unacceptable. Do better.
Atmosphere: 1
Food: 1
Service: 1
Very good service, clean location
Atmosphere: 5
Food: 5
Service: 5
They never get my order right they don’t listen. They always forget some thing. The managers are competent. Their workers are young and they don’t pay attention. You could order five times they’re still gonna get it wrong. They don’t want to give you what you order they tell you what they want to give you at the end of the day I have never once got hot food from them.
Restaurantji Recommends
Friendly manager and employees, decent cleanliness. Only a few crumbs on the table I sat at, but that's probably because it was recently used. Everywhere else was fine, the floor was clean (I was surprised to see that!) the food was made properly in a reasonable timeframe, coffee was good. I can't say anything about the bathrooms because I didn't go in there, but the place seemed to be pretty well-run.
Well done, team and franchisee.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Pancake
Kid-friendliness: My kids love going here they have a great play area. " McDonald's is the best I love the food and all the service.". - my 7yo
Atmosphere: 2
Food: 5
Service: 3
Recommended dishes: Hamburger - Happy Meal
Instead of chicken nuggets in the box, we got what looks like used dipping sauce. Very gross. Store won't respond to my calls, so I'm posting a review
Atmosphere: 3
Food: 1
Service: 1
It was alright!! Nothing to write home about
Food: 4
Service: 4
Recommended dishes: Quarter Pounder Hamburger
Last three egg mcmuffins have had stale english muffins.
Atmosphere: 2
Food: 1
Service: 3
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