McDonald's

6201 Independence Pkwy, Plano
(972) 618-6627

Recent Reviews

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Hayder Mahde Auqeban

They scammed me and didnt give ne my medium fries

Atmosphere: 1

Food: 1

Service: 1

Greg Gray

Order from kiosk and order delivered quickly, accurate and with a smile.

Atmosphere: 3

Food: 3

Service: 5

abdullah bahadar

Nice people

Atmosphere: 4

Food: 4

Service: 4

Damion White

Orally orgasmic..... Physically phonetic.... Emotionally erotic and erotically emotional. (Psst!! Try the family bathroom 😜)

Atmosphere: 5

Food: 2

Service: 5

Recommended dishes: Mcchicken, Bacon Egg & Cheese Biscuit, Egg Mcmuffin, Mcdouble

Makenna Patterson

Staff is rude ignores you when you ask for sauce doesn’t give you the things that you paid for and act annoyed at your existence

Atmosphere: 1

Food: 3

Service: 1

Gerry

I would give zero stars for the microwaved food if possible.

For decades an Egg McMuffin has been made with a fresh egg cooked on a grill, served on a toasted English Muffin. The picture on the McDonalds website shows this, and the description still says "McDonald's Egg McMuffinÂź recipe features a freshly cracked Grade A egg placed on a toasted English Muffin".

But not at this location. Here you get a tasteless frozen egg square on a limp stale muffin, neither of which has ever seen a grill or a toaster. I guess they're maximizing profit by saving money that should have been spent on real eggs.

Regardless, I can get a better Egg McMuffin (clone) out of the frozen section at the grocery store than I can from this place.

Atmosphere: 1

Food: 1

Service: 3

Alayna Cassidy

If I could give this zero stars, I would. Avoid this McDonald’s at all costs!!!! It’s not worth your time or energy. The food is consistently cold, and the service is horrible. We only chose this location for its convenience, but after tonight, we’re done. We waited 30 minutes for three items, and when we finally received them, there was no apology or offer of a refund. Instead, they gave us a medium fry rather than a small and tossed in an apple pie. This does not make up for their significant error. We had to go inside to demand our food, only to be told to “calm down” after waiting so long. This is, without a doubt, the worst McDonald’s I’ve ever visited, and I will never return. They don’t deserve my business—or yours.

Atmosphere: 1

Food: 1

Service: 1

Robert Butler

Average as mist McDonald's. Don't care for the kiosk at all!

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Sausage Mcmuffin with Egg

Memz Hamilton

Imagine my daughter(3yo) fell at this location due to a wet floor and not one call to check on her. I was told i would get a call from the store manager, crickets. Shift manager gave me her number, no update or response. They do not care about people and would never recommend anyone eat
this location! Imagine a lady even witness the fall and spoke up about it, no concern for my child! Im livid and will be obtaining a lawyer due to the lack of their negligence and concern.

Atmosphere: 1

Food: 2

Service: 1

john carroll

charged me for an order that i never got talked to the manager. in her broken english she told me to contact mcdonald’s lol. pitiful hire people who can have a conversation in english

Atmosphere: 1

Food: 1

Service: 1

Kay Ades

Love the Coca

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mcchicken

Eliya Shirwood

Decent location to get fast food, drive thru can be a wait depending on the night and what is ordered (tends to be the McNuggets). Inside definitely feels new and modern, meaning it looks good but very non-user friendly. Only one register now so orders must be placed through the standing kiosk. Less ability to talk to a cashier or employee as the open counter was replaced with a solid wall. Color design not as vibrant or bright as the old McDonald's model so don't feel inviting to stay inside to eat.

Atmosphere: 2

Food: 4

Service: 5

Thomas Powell

THE BEST MCDONALD'S IN TOWN!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Egg Mcmuffin

taylor harvey

Quite literally the worst customer service ever. And I have wanted to write this review multiple different times. But in this case I’m pretty pissed because they told me to please pull forward. I have my 10 month old baby in the car along with my 4 year old. Guy comes out empty handed and asked me my order. I’m like wow are y kidding. They literally forgot about me. One time I told them they had terrible customer service and the guy goes “ma’am it’s fast food” I’m like okay you got me there but ugh literally terrible cs

David Egger

Was literally screamed at by two Hispanic drive thru employees (younger male and middle aged woman) because they were so backed up in the drive thru and after they handed me ice cream, expected me to pull forward and wait the usual 20 minutes for food, except they had already done this to so many cars the way forward was blocked by another car waiting for their food.

Also they were out of milk? And screwed up half the order as well.

Atmosphere: 1

Food: 3

Service: 1

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