McDonald's

6201 Independence Pkwy, Plano
(972) 618-6627

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Recent Reviews

There should be a requirement where managers must speak English reasonably well. This was the case for me, thankfully. The Dr Pepper at the self serve drink station was connected to DIET DR PEPPER!! The person who made this VERY STUPID MISTAKE SHOULD BE WRITTEN UP!! LEARN HOW TO READ THE LABELS, AND PAY ATTENTION WHEN CONNECTING A NEW BOX OF SYRUP TO THE LINES OF THE SODA FOUNTAIN SYSTEM!! HAVE SOMEONE ELSE DO THIS IF YOU DON'T KNOW WHAT YOU ARE DOING!!!
Decent location to get fast food, drive thru can be a wait depending on the night and what is ordered (tends to be the McNuggets). Inside definitely feels new and modern, meaning it looks good but very non-user friendly. Only one register now so orders must be placed through the standing kiosk. Less ability to talk to a cashier or employee as the open counter was replaced with a solid wall. Color design not as vibrant or bright as the old McDonald's model so don't feel...
The fries were fresh out the fryer just like I like them. The Big Mac on the other hand looked like it was thrown together. One should not have to put their sandwich back together to be able to eat it. The meat was hanging off on one side, while the cheese was half off the bun and not melted which for this time was good otherwise half the cheese would have been melted to the box. The special sauce was everywhere but where it needed to be. Obviously, since the cheese wasn't...

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