MOOYAH Burgers, Fries & Shakes

Ms. "Rojas" took my order, but she didn't look hispanic, she looked middle eastern to me. She took my order and I specifically ordered 2 burgers and she even asked me if I wanted a combo on the 1st bacon cheeseburger and I clearly said, no. I then ordered a Mushroom, Jalapeno burger, with a side of Sweet Potato fry.
So I ordered a total of 2 burgers....1Bacon cheeseburger and 1 Mushroom Jalapeno burger and a side of Sweet potatoe fries. I got 1Mushroom jalapeno burger and my side of fries.
What part did she not understand when i places my order even after she asked me if I wanted to make both of my burgers a combo and I clearly said, no.
I guess I will have to check my order, 2 to 3 times b/c they don't want my $$$$$. My co-worker ended up not eating today for our 1st time visiting "BOO yur Burger."
**Boo Burger b/c I give it a Boo and I only got 1 Burger!!!

My Order # was AABDLMKWACAX
at 12:52:27pm on 11/4/24.
Employee: "Rojas" at store 6100 K. Ave., Plano, Tx

Parking: I don't have anything else good to say, my friend did not get to eat lunch with me today b/c my order was not taken correctly and there was litteraly 3 other customers having lunch and it was not busy at all b/c it was about to rain.

Atmosphere: 4

Food: 5

Service: 1

Recommended dishes: French Fries

This is on a hamburger joint scale, not fine dining scale. Mooyah is one of my favorite burger places to go to. Burgers are really tasty, staff is friendly and helpful and the place is well kept.

Atmosphere: 5

Food: 5

Service: 5

I used their MOOYAH online app for the first time and was pleasantly surprised At how easy it was to do an online order and also use the rewards points to get a free burger!! It told me when my food was gonna be ready and I went there five minutes early and it was already Ready to go! I ordered the patty melt and it was absolutely delicious!! I will Definitely eat there again!!???

Parking: I was able to just drive up and park as soon as I got there. There was plenty of free parking.

Kid-friendliness: There was A kids party going on at the time. Everyone seem to be very happy, especially the kids. It seems like a really good atmosphere to have a kids party.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mooyah Cheeseburger, Mushroom Swiss Burger, French Fries

I have eaten at MOOYAH Burgers several times. I have met, and talked with Mayra, Ignacio, Cadence, Marco, and Imani. The staff has always been courteous, professional, efficient, focused, and friendly. They welcome every customer when they enter the restaurant. The kitchen area where food is prepared, cooked, and made ready for both in house consumption & to go orders is viewable to customers. You can watch how organized everyone who works here is. Very well trained, and managed! The service has always been quick. This is a different type of "fast food" restaurant. The quality of everything is exceptionally good. I highly recommend this location! Keep up the good work, Marci.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Oreo, Mooyah Cheeseburger, Avocado, Potato Bun, French Fries, The Paleo

Ordered the burger combo on the sandwich board outside, which read $10.99. After paying and reviewing my receipt, I was charged $13.28 for two items making up the combo (not including tax). When I questioned Imani, who took the order, she said, "oh, we raised the price of that to $11.99." Regardless of the false advertising, when I asked why wasn't I charged $11.99 then, she said "oh I don't know I think tax might be included." Clearly it is a separate line on the receipt. When I asked what she could do about it, she somewhat rudely said "I don't know." Being out with friends, I wasn't going to make a big deal out of $2.29, but we will not be back. It's not about the money, but about deceitful business practices and poor customer service.

Atmosphere: 3

Food: 3

Service: 1

Burgers and service were very Good!

Atmosphere: 5

Food: 5

Service: 5

Hello, we went around 115pm today and there was a minor miscommunication when ordering and was able to get it fixed quickly. This was our first time and it was wonderful.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mushroom Swiss Burger, Cheeseburger

Quick service

Vegetarian options: Good options

Parking: Plano spring creek location

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Cheeseburger, French Fries

I'm not gonna lie this is probably my fav place to get a burger, it's just too fire

Atmosphere: 5

Food: 5

Service: 5

Great burgers with the best buns

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Potato Bun

Marci is an amazing owner- she came to our table to make sure everything was done well. The food was SO good. The fries are fresh cut. Highly recommend!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mooyah Cheeseburger

Absolutely the freshest, highest quality of food. This is a must try!!! Fast service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mooyah Cheeseburger

Marci did a great job

Atmosphere: 5

Food: 5

Service: 5

Marci was great

Kid-friendliness: Great family atmosphere

Atmosphere: 5

Food: 5

Service: 5

This place used to be my go to for burgers but honestly the staff is pretty much indifferent. Not rude. Just don't seem to engage in what they are about.
The food quality has remained consistent but that's not great since the prices continue to rise.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Mooyah Sauce, French Fries