Nashville Hot Chicken Shack
4900 W Park Blvd, Plano
(972) 596-0916
Recent Reviews
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I have no words for the outrage I felt when my food arrived and I paid $40 for this cafeteria grade food. The tiniest portions and food was so so soggy and inedible. The pictures were extremely misleading and the price is UNACCEPTABLE. Shocked this place is even open. Worst experience with a restaurant I’ve ever had.
Ordered Ubereats. The lady was incredibly rude for no reason when we went to pick up; said our order was still being prepared. No problem. Came home, waited till it said it was ready; went back. Got there and they lost the order and then were, again, incredibly rude when they were the ones who made a mistake. NEVER will I go back to this place and I will tell anyone and everyone I meet what a terrible place this is. I’m rarely one for vengeance, but I hope this place gets closed down. Terrible (really needs a more severe word) staff.
Very delicious. Perfect for when you wanna pass out in a food coma! Very filling, very tasty.The chicken was crispy and well flavored. Hot but not too hot.The Mac and Cheese is not a sophisticated M&C. It's a classic Mac and American cheese that works well with this meal.
For this place to be new, it's horrible. The fries were cooked in old grease so they were greasy and burnt with no seasoning. The chicken is bland. The only thing good was the pickles
Sandwich was good, mac and cheese had a good flavor. Just hard to justify the price.
It was our first time trying this place and will be the last. I ordered a drink with my meal and got charged 3 dollars for a tiny water cup.. then one of my tenders felt rubbery and appeared to be undercooked and i told the manager about it and they said they would bring me out a new tender and never did.. all the tables were filthy outside. Definitely not coming here again
Chicken sandwich, sliders and tenders are sooo good. Heat isn’t that spicy though so I would order up a spice level!
Went out to grab some food from here, can’t find the restaurant, apparently they work out of the back of the Brick House Tavern. Tried calling to find their exact location easier, an older gentleman answered the phone and said he had no association with the place and he’s been getting phone calls for this place for over six months without any fix. He stated he even went up to the place and tried to talk to them in the back of the restaurant about the mishap on Google. He informed me that the only way I’d be able to order was through an app like DoorDash. He also stated that the strips are just church’s chicken strips that have been purchased, sauced in whatever sauce they put on them, then doubled in price.Even will all that being said I still went inside to check it out. The guy behind the bar could tell I was lost and was very nice. He asked me who I was picking up for (obviously this happens often) I told him that I was actually trying to order there, he said he wasn’t sure and he’d go find out if I could.He brings a manager (or she seemed like one anyway) I asked her if I could order to go and she said no, unfortunately not, you’ll have to order through an app. So now, I’ve driven up there, with no reason to think I have to order in advance, IN PERSON they’re telling me they can’t help me.I just wanted to pay for my food, get my food, and be on my way. That was the WEIRDEST experience I’ve ever had before, by far. They’re turning customers away in person instead of just helping them.Now, do I believe the guy that answered the phone saying it’s Church’s chicken? Not sure I do or not. But that whole experience screams “we don’t make our food” sure seems like they aren’t being honest and forthright about things.
We ordered two sandwiches and an order of fried pickles with two drinks for delivery. They did not give us our drinks or one of our sides, we also paid for extra sauce and didn't get that either. One of our sandwiches was just a dry, NOT hot piece of chicken with absolutely nothing else on the sandwich. Just a filet and bread. No pickles, no slaw, no sauce, no cheese that I said I wanted, absolutely nothing that was supposed to be on the sandwich was there. Everything was shown on our ticket as well, they just couldn't be bothered to give me the food I paid over $70 for. I have never seen such carelessness. We don't eat out much so this was supposed to be a real treat for ourselves, but they completely ruined our entire order. I will never order from here again and I will make sure no one else does either. I could've had better service in a hospital cafeteria.
We had the HOT Grilled cheese sandwich, it was actually super GOOD! The mac and cheese was like "Lubys" mac and cheese.. so it hits with some people and might miss with others. I wasn't going to even look twice at this place after seeing reviews.. but we just HAD too.. It was worth it, and we will be returning to order this again ^_^It was a big enough sandwich for my fiance and I to share, and we aren't TOO full. It was surprisingly light and the ingredients we so fresh!
Restaurantji Recommends
Ordered from doordash pickup because I wanted some Nashville fried chicken. The tenders were tiny and overpriced. False advertising
The food just isn’t tasty. I wanted it to be so bad!! I ordered it off of doordash & I was so excited! I was missing a few items in my order and the food just didn’t taste good. ☹️
I looked at the bad reviews and still tried them out. Chicken was spicy
I didn't even see the reviews until after I placed my order on Doordash. I immediately got a little skeptical but I was like I'll wait until food arrives to judge. BABBBYYY let me tell u. I'm not even half way through my meal right now and everything is great , daher took a little while to get from restaurant and food still HOT I got the Chicken Tender Meal on Texas Toast with Greens and Mac Nad Cheese everything taste great the presentation nad condiments were awesome too . Definitely will be ordering again ;)
Just ordered the hot Mac and cheese & hot nachos. Upon arrival the presentation looks excellent and in mouth watering anticipation. Then, I dive in... first with the nachos the entire thing is stuck together unmovable like one plastic nacho. Secondly, the checkered paper on the bottom of the nachos is stuck. In every bite you’re eating paper! Lastly, the hot Mac and cheese was favor-less and tasteless. I won’t try them again. However maybe their good and tenders those were good. Reference last two photos
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