Panera Bread

1900 Preston Rd Suite 101, Plano
(469) 467-7042

Recent Reviews

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Emily Geo

Tell me why this is the banana I was handed, I literally only ordered a banana and they thought this was edible and OK, After confronting them, they immediately got me a banana that was yellow,,,, Like how hard is it to Control food quality. It was the manager who had put my order away as well He knew it was wrong

Atmosphere: 1

Food: 1

Service: 1

David Silva

The cinnamon roll was so delicious!

Atmosphere: 5

Food: 5

Service: 5

justin myers

This has Always been a great location with great service!!! Delicious food as well!!

PAULA

I ordered a chicken fontega sandwich..they gave me a leftover sandwich sitting next to the oven, went back to as my sandwich was dry out bread and shredded chicken, went back again as they just put a big unmelted piece of cheese on it, went back a THIRD time asked to get a new sandwich as there is no chipotle sauce, basil. The fourth sandwich was much better.

Atmosphere: 1

Food: 1

Service: 1

Janzaib M Baloch

Coffee machine is broken, and replacement is not done in multiple days. So, they ll tell you to drive another 15 minutes to get a coffee and use your subscription there.

Atmosphere: 1

Food: 1

Service: 1

Young Kim

Comfortable place and delicious food

Atmosphere: 5

Food: 5

Service: 5

m robinson

Great place for coffee & pastry!

Atmosphere: 5

Food: 5

Service: 5

Leiza Foster

Found a freaking roach in my salad after I had eaten most of it. What are you going to give me a cookie to help with the lack of hygiene in your kitchen?

Atmosphere: 1

Food: 1

Service: 1

JD

Food is good as always, but man the service was so slow. There was a guy just sitting on his phone while I had to wait 20 minutes just for a bowl of soup. It also smells extremely weird in the store.

Atmosphere: 1

Food: 5

Service: 1

Blaire Everett

Good food and good service!

Atmosphere: 5

Food: 5

Service: 5

Texas Practitioner

Broccoli cheese soup way too watered down. Hope it was just a bad batch.

Atmosphere: 4

Food: 1

Service: 3

Sandra Gonzales

I ordered breakfast sandwiches this morning, it was too have egg whites, avocado, tomatoe, white cheddar and bacon. It only had bacon! This location is notorious for mistakes on pick up orders. I called the store they asked me to come by and get fresh one. I told them I was not near by to just pick it up. I asked for refund. It was given but panera your customer service and quality check of food has severely gone down.. won't order from you again..

Atmosphere: 2

Food: 1

Service: 1

Chupong Suwannakinthorn

Great job!!!

Atmosphere: 5

Food: 5

Service: 5

Justin Biggs

Jab corporate has really brought this chain down to a new level. Please call Ron Shaich and ask him to buy it back. Or at the very least change your leadership model to one of encouragement like he used to use. Overworking your management team has lead them to make some desperate moves, such as accepting last minute catering g orders that you can't realistically fulfill

Atmosphere: 2

Food: 1

Service: 1

Keisha Lyons

This by far was the worst experience I've had at Panera Bread. I made my order on the Kiosk. Afterwards, I walked around the restaurant trying to find a clean table to sit. That was next to impossible. Once I found a table, I sat down and waited for my order. My order was complete so I went up to the window to pick up the items. To eliminate any potential of my order being wrong I made sure to place the order on the kiosk. To my surprise, my order was completely wrong. I tried to power through it as I hadn't eaten all day but I couldn't. I got up and left. I will never visit this location again.

Atmosphere: 1

Food: 1

Service: 2

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