The new Caprese Focaccia is something to give a try if you like arugula. Good food quality for the price.
Atmosphere: 5
Food: 5
Service: 5
Bradi Schiller
Very disappointing haven’t had this in a while. And what I ordered is not what I ordered. Probably won’t be coming back.
Atmosphere: 5
Food: 3
Service: 5
Michael Martin
Staff flat ignored us
Atmosphere: 3
Food: 3
Service: 1
Charles Martin
After placing an order at the self serve POS for squash soup with no pumpkin seeds plus other items, moved to get our cups. Four employees came up from the back to assist one person at the counter ahead of us. They realized he was there for a pickup order, they all went back into the kitchen. They completely ignored me and my husband though they all saw us. Finally one came back a few minutes later to give us our cups. When the order came, the soup still came with pumpkin seeds. Worst experience here.
Atmosphere: 2
Food: 4
Service: 2
Michael Corrales
The place was very clean and quiet. The staff was also very nice. They give you alot of food for the price.
Atmosphere: 5
Food: 5
Service: 5
Tammy Spann
Panera has always been one of my favorite lunch spots. I love the salads and sandwiches! This time I tries the black bean soup. It was really good. It would have been even better with some fresh cilantro and white onions.
Laura Swaney
I just bought a sandwich and 3 bagels but bagels were not in the bag to go. There was nobody behind me to get any orders so they just don't care to provide a complete order
Service: 1
Sasha Galanova
I have ordered cinnamon roll + Italian sandwich and they gave me side of slide of bread which was odd. Cinnamon roll was good, it just had very odd lemony after taste which does not compliment it
Sandwich: slice of bread on the side was super old like its sides hardened. Also since service person offered that side I suspect he charged me for pick 2 option where half of sandwich comes with side. I was clear I just want half of sandwich.
Place was clean and tables were available
To add about service: guy never mentioned where to pick up sandwich so I was waiting at the table for him to call me while apparently I had to go pick it up.
Overall good but food does not worth the price you pay. Also menu and overall service is not intuitive neither explained in details.
Atmosphere: 3
Food: 3
Service: 3
Aman M
Not good color of the wall paint is coming out green wood panels
Atmosphere: 1
Food: 2
Service: 2
Israelara jarid1ara
Waited at the counter for 5 minutes, then went and ask the cook, he said someone would be with me. Waited another 5 minutes then decided to just order my kid meal from the kiosk. My wife's order needed someone at the register but a girl came out of the rest room after we had ordered. Got our kids meal like 10 minutes later. Owner needs to get involved in his business or it will go under due to poor service
Men’s bathroom is always dirty. Been coming for a year, complained to manager, district manager, even corporate management. Obviously they don’t care. If the bathroom is this filthy, I can’t imagine the standards in the kitchen. I don’t eat here, just get coffee.
Joey Lange
I ordered from this location a couple times over the last week. I ordered the, Strawberry Poppyseed Salad, and the, Strawberry Chicken Caprese, salads. Both salads were delicious, except for the chicken! I felt like I was eating deli cut chicken cold cut pieces. Fresher chicken would be better. Fresher chicken would make this a 5-star salad in my opinion. The fresh cut fruit and the lightly sweetened dressing that comes with it tasted on point. I will definitely be getting these every time I go! The staff and service were great too.
Atmosphere: 5
Food: 3
Service: 5
Ahmad Walid Kohistani
Are they selling ice or coffee?
Food: 4
Service: 1
Earl Stevens
Decided to go to Panera Bread in Plano, TX because my grandson wanted mac & cheese. He ordered the bowl. It came less than half full. He was left hungry and disappointed. Nearly $11 for less than half a bowl of M&C. My wife had a cup of chicken noodle soup, my daughter and I each had sandwiches. No drinks. $48+. Never again.
Esra Çetinkaya
I visited today and ordered some bakery items, but unfortunately, they were cold. When I kindly asked for them to be warmed up, the staff responded in a cold and dismissive manner, which made me feel like I was doing something wrong. It was an uncomfortable experience. I also ordered coffee, and when I requested coffee sleeves, there was no response at all. Overall, the attitude felt very indifferent and cold. I did not expect this kind of service. I hope my feedback is taken into consideration and that a warmer, more customer-focused approach is encouraged.
The new Caprese Focaccia is something to give a try if you like arugula. Good food quality for the price.
Atmosphere: 5
Food: 5
Service: 5
Very disappointing haven’t had this in a while. And what I ordered is not what I ordered. Probably won’t be coming back.
Atmosphere: 5
Food: 3
Service: 5
Staff flat ignored us
Atmosphere: 3
Food: 3
Service: 1
After placing an order at the self serve POS for squash soup with no pumpkin seeds plus other items, moved to get our cups. Four employees came up from the back to assist one person at the counter ahead of us. They realized he was there for a pickup order, they all went back into the kitchen. They completely ignored me and my husband though they all saw us. Finally one came back a few minutes later to give us our cups. When the order came, the soup still came with pumpkin seeds. Worst experience here.
Atmosphere: 2
Food: 4
Service: 2
The place was very clean and quiet. The staff was also very nice. They give you alot of food for the price.
Atmosphere: 5
Food: 5
Service: 5
Panera has always been one of my favorite lunch spots. I love the salads and sandwiches! This time I tries the black bean soup. It was really good. It would have been even better with some fresh cilantro and white onions.
I just bought a sandwich and 3 bagels but bagels were not in the bag to go. There was nobody behind me to get any orders so they just don't care to provide a complete order
Service: 1
I have ordered cinnamon roll + Italian sandwich and they gave me side of slide of bread which was odd.
Cinnamon roll was good, it just had very odd lemony after taste which does not compliment it
Sandwich: slice of bread on the side was super old like its sides hardened. Also since service person offered that side I suspect he charged me for pick 2 option where half of sandwich comes with side. I was clear I just want half of sandwich.
Place was clean and tables were available
To add about service: guy never mentioned where to pick up sandwich so I was waiting at the table for him to call me while apparently I had to go pick it up.
Overall good but food does not worth the price you pay. Also menu and overall service is not intuitive neither explained in details.
Atmosphere: 3
Food: 3
Service: 3
Not good color of the wall paint is coming out green wood panels
Atmosphere: 1
Food: 2
Service: 2
Waited at the counter for 5 minutes, then went and ask the cook, he said someone would be with me. Waited another 5 minutes then decided to just order my kid meal from the kiosk. My wife's order needed someone at the register but a girl came out of the rest room after we had ordered. Got our kids meal like 10 minutes later. Owner needs to get involved in his business or it will go under due to poor service
Atmosphere: 4
Food: 3
Service: 1
Restaurantji Recommends
Men’s bathroom is always dirty. Been coming for a year, complained to manager, district manager, even corporate management. Obviously they don’t care. If the bathroom is this filthy, I can’t imagine the standards in the kitchen. I don’t eat here, just get coffee.
I ordered from this location a couple times over the last week. I ordered the, Strawberry Poppyseed Salad, and the, Strawberry Chicken Caprese, salads. Both salads were delicious, except for the chicken! I felt like I was eating deli cut chicken cold cut pieces. Fresher chicken would be better. Fresher chicken would make this a 5-star salad in my opinion. The fresh cut fruit and the lightly sweetened dressing that comes with it tasted on point. I will definitely be getting these every time I go! The staff and service were great too.
Atmosphere: 5
Food: 3
Service: 5
Are they selling ice or coffee?
Food: 4
Service: 1
Decided to go to Panera Bread in Plano, TX because my grandson wanted mac & cheese. He ordered the bowl. It came less than half full. He was left hungry and disappointed. Nearly $11 for less than half a bowl of M&C. My wife had a cup of chicken noodle soup, my daughter and I each had sandwiches. No drinks. $48+. Never again.
I visited today and ordered some bakery items, but unfortunately, they were cold. When I kindly asked for them to be warmed up, the staff responded in a cold and dismissive manner, which made me feel like I was doing something wrong. It was an uncomfortable experience. I also ordered coffee, and when I requested coffee sleeves, there was no response at all. Overall, the attitude felt very indifferent and cold. I did not expect this kind of service. I hope my feedback is taken into consideration and that a warmer, more customer-focused approach is encouraged.
Service: 1
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