Unsure of the delivery guys name but he’s the absolute sweetest he’s older with a white beard but everytime he comes he even leaves dog treats! That’s great customer and animal service and I love it so much! He needs a raise!
Food: 4
Service: 5
Ron P.
I used to be a big fan of Papa Johns. But hadn't ordered from them in a while, so thought I would give it another shot. Appears they have subcontracted their delivery out to door dash. So once the pizza is done, it takes another 5-10 minutes for door dash to pick up your order. Then they come to your door with just the pizza boxes - nothing insulated to keep them warm. Result? COLD PIZZA. Never again.
Food: 4
Service: 1
Laurelaine I.
Been a very long time user of Papa Johns and my kids love this pizza so much we try to get it at least once a week ,but this particular branch has been really failing lately. They've screwed up at least the last five orders and will not do anything to help fix it . It would be one thing if it was just a one time oversight, but this is like every single time, I'm in the service industry too, so I have a lot of patience, but I also am aware that I have to give my customers what they're expecting, and the quality that they deserve.
Kody V.
Unless ur ready to wait an hour and pay all most 20$ for a small pizza I would highly recommend something else.
Jeffrey Franco
Ralf took my order, great customer service!
Ronny G.
Great staff! food was decent as expected from Papa Johns gets the job done
Gary B
I've been here for at least a year now. It's great that the employees know me and take pride in the food for my family. The menu items are consistently good and well prepared. So glad I switched from Domino's.
G Tsang
Haven’t been to Papa John’s in a long time but will definitely be coming back.Daniel, the guy that helped us, had such a great attitude and offered wonderful service. Give the man a raise. ?The pizza was delicious as well. 5 hungry kids consumed it in record time.
Kevia Hunter
This Papa John’s was totally bad I had a crave bowl and they Burley put anything in the bowl The bowl looked and taste disgusting.
Natasha Slusher
Best Papa John's there is! From the manager down they are top quality individuals! I really hate all the hoops you have to go through just to talk to the store these days, but that's not their fault! If their automated system or their customer service center falls through, this staff is always eager to remedy the situation!A word of advice to all those leaving negative reviews - try treating them how you would want to be treated. I have witnessed customers treating this staff like less than the dirt on their shoes. How can you expect them to provide you with any kind of quality customer service if you aren't nice to them? 'Please' and 'thank you' go a long way in ANY interaction!This PJ's will always have my business. Best PJ's in town!
I ordered a veggie pizza from Papa John’s online and after three minutes I got a notification that the pizza was ready which was surprising, but once I picked it up I noticed it was cold, as if it had been sitting there even before I ordered. Although I appreciate the customer service and have had good experiences in the past, I didn’t enjoy it this time and I hope management can work on making fresh pizzas in the future.
Natasha
Best Papa John's there is! From the manager down they are top quality individuals! I really hate all the hoops you have to go through just to talk to the store these days, but that's not their fault! If their automated system or their customer service center falls through, this staff is always eager to remedy the situation!A word of advice to all those leaving negative reviews - try treating them how you would want to be treated. I have witnessed customers treating this staff like less than the dirt on their shoes. How can you expect them to provide you with any kind of quality customer service if you aren't nice to them? 'Please' and 'thank you' go a long way in ANY interaction!This PJ's will always have my business. Best PJ's in town!
Caitlin “Meara” O'Neill
Apparently they don’t have their own delivery drivers anymore and outsource their deliveries to DoorDash. The delivery person left our pizza outside next to the street of our apartment complex instead of bothering to call. Will not be ordering pizza here again, terrible customer service and experience.
Natasha Morris
Best Papa John's there is! From the manager down they are top quality individuals! I really hate all the hoops you have to go through just to talk to the store these days, but that's not their fault! If their automated system or their customer service center falls through, this staff is always eager to remedy the situation!A word of advice to all those leaving negative reviews - try treating them how you would want to be treated. I have witnessed customers treating this staff like less than the dirt on their shoes. How can you expect them to provide you with any kind of quality customer service if you aren't nice to them? 'Please' and 'thank you' go a long way in ANY interaction!This PJ's will always have my business. Best PJ's in town!
Lupe Lopez
These people DO NOT care about customer service. Got my order wrong twice and were very rude towards me as if it was my fault the order was wrong! Cashier was very confrontational and I left very disappointed with service. Horrible service.
Unsure of the delivery guys name but he’s the absolute sweetest he’s older with a white beard but everytime he comes he even leaves dog treats! That’s great customer and animal service and I love it so much! He needs a raise!
Food: 4
Service: 5
I used to be a big fan of Papa Johns. But hadn't ordered from them in a while, so thought I would give it another shot. Appears they have subcontracted their delivery out to door dash. So once the pizza is done, it takes another 5-10 minutes for door dash to pick up your order. Then they come to your door with just the pizza boxes - nothing insulated to keep them warm. Result? COLD PIZZA. Never again.
Food: 4
Service: 1
Been a very long time user of Papa Johns and my kids love this pizza so much we try to get it at least once a week ,but this particular branch has been really failing lately. They've screwed up at least the last five orders and will not do anything to help fix it . It would be one thing if it was just a one time oversight, but this is like every single time, I'm in the service industry too, so I have a lot of patience, but I also am aware that I have to give my customers what they're expecting, and the quality that they deserve.
Unless ur ready to wait an hour and pay all most 20$ for a small pizza I would highly recommend something else.
Ralf took my order, great customer service!
Great staff! food was decent as expected from Papa Johns gets the job done
I've been here for at least a year now. It's great that the employees know me and take pride in the food for my family. The menu items are consistently good and well prepared. So glad I switched from Domino's.
Haven’t been to Papa John’s in a long time but will definitely be coming back.Daniel, the guy that helped us, had such a great attitude and offered wonderful service. Give the man a raise. ?The pizza was delicious as well. 5 hungry kids consumed it in record time.
This Papa John’s was totally bad I had a crave bowl and they Burley put anything in the bowl The bowl looked and taste disgusting.
Best Papa John's there is! From the manager down they are top quality individuals! I really hate all the hoops you have to go through just to talk to the store these days, but that's not their fault! If their automated system or their customer service center falls through, this staff is always eager to remedy the situation!A word of advice to all those leaving negative reviews - try treating them how you would want to be treated. I have witnessed customers treating this staff like less than the dirt on their shoes. How can you expect them to provide you with any kind of quality customer service if you aren't nice to them? 'Please' and 'thank you' go a long way in ANY interaction!This PJ's will always have my business. Best PJ's in town!
Restaurantji Recommends
I ordered a veggie pizza from Papa John’s online and after three minutes I got a notification that the pizza was ready which was surprising, but once I picked it up I noticed it was cold, as if it had been sitting there even before I ordered. Although I appreciate the customer service and have had good experiences in the past, I didn’t enjoy it this time and I hope management can work on making fresh pizzas in the future.
Best Papa John's there is! From the manager down they are top quality individuals! I really hate all the hoops you have to go through just to talk to the store these days, but that's not their fault! If their automated system or their customer service center falls through, this staff is always eager to remedy the situation!A word of advice to all those leaving negative reviews - try treating them how you would want to be treated. I have witnessed customers treating this staff like less than the dirt on their shoes. How can you expect them to provide you with any kind of quality customer service if you aren't nice to them? 'Please' and 'thank you' go a long way in ANY interaction!This PJ's will always have my business. Best PJ's in town!
Apparently they don’t have their own delivery drivers anymore and outsource their deliveries to DoorDash. The delivery person left our pizza outside next to the street of our apartment complex instead of bothering to call. Will not be ordering pizza here again, terrible customer service and experience.
Best Papa John's there is! From the manager down they are top quality individuals! I really hate all the hoops you have to go through just to talk to the store these days, but that's not their fault! If their automated system or their customer service center falls through, this staff is always eager to remedy the situation!A word of advice to all those leaving negative reviews - try treating them how you would want to be treated. I have witnessed customers treating this staff like less than the dirt on their shoes. How can you expect them to provide you with any kind of quality customer service if you aren't nice to them? 'Please' and 'thank you' go a long way in ANY interaction!This PJ's will always have my business. Best PJ's in town!
These people DO NOT care about customer service. Got my order wrong twice and were very rude towards me as if it was my fault the order was wrong! Cashier was very confrontational and I left very disappointed with service. Horrible service.