Food was great it's the best vegtarians and meat place and if you leave a good review you get very yummy Thai donuts and the food was great!!!!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kung Pao Chicken, Thai Donuts, Orange Chicken
Joe Kriske
Pei Wei has decreased food quality big time throughout shrinkflation
I had an MSG allergy attack due to my recent attempt at Pei Wei. Same order I've had for years, but new recipe and smaller protein portions.
Never again. Crab wontons also hardly filled with any filling, no succulent Chinese dishes to be found here for my Wife and I
Atmosphere: 2
Food: 1
Service: 2
Brandon K.
My wife ordered take out from this location on 11/15/2024 and our Gluten Free Kung Pao Chicken came with the top cap of the pea box on top of our food, disgusting!! Also, asked for no scallions and got scallions in the dish anyway. I immediately called the store manager after receiving the to-go order and he stated he would refund us for the dish. Not only did he not refund us, I had to call back again on 11/18/2024 to speak to a different manager by the name of Tanner who wrote down my information and stated he would refund me since the original store manager that I spoke to wasn't there that day. He never refunded us either. Terrible customer service by both managers and disgusting food preparation by this location! I also sent a complaint directly to their customer service website and never received a response back. We would order from this location on a weekly basis. Never giving this place business again.
Atmosphere: 1
Food: 1
Service: 1
Derrick Harris
Love this place great service
Atmosphere: 5
Food: 5
Service: 5
Trinity Williams
I love this location! The cashier was so helpful and nice! He Did a great job in explaining rewards!!
Atmosphere: 5
Food: 5
Service: 5
Nabila Manji
The 8412 Preston Rd suite 400, Plano, TX 75024, USA Location is so nice! Amazing staff! Definitely visiting again in the near future!
Atmosphere: 5
Food: 5
Service: 5
Suren Fernando
Great place. Quick on the food
Atmosphere: 5
Food: 5
Service: 5
Alok Shah
The experience was super good! We loved it
Vegetarian options: There are so many options for vegetarians!!! There are also non veg options too!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Teriyaki Chicken
Jesus Adrian Chavez Torres
Great customer service and delicious good! Also very clean!
We go there all the time, the new guy was terrible. We stood there for 15 minutes to order food while the manager continued to fill Uber drive orders and help them. We asked was anyone working the cash register and he I will be there in a minute. 5 minutes later we were still standing and he helps the delivery driver standing behind us and said just a minute again. So we finally left, walking right past him as he turned to help another delivery driver.
Service: 1
James R
This location was all around excellent. Major shoutout to Malcom for his great customer service as well! He was very welcoming and a great representative for this chain.
Atmosphere: 5
Food: 5
Service: 5
Courtney Green
Great service, very welcoming, and extremely clean. Fast service and they were so nice!!! Love this location!!
Wheelchair accessibility: They had lots of handicap accessible parking.
Really good food for reasonable price
Atmosphere: 5
Food: 5
Service: 5
Food was great it's the best vegtarians and meat place and if you leave a good review you get very yummy Thai donuts and the food was great!!!!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kung Pao Chicken, Thai Donuts, Orange Chicken
Pei Wei has decreased food quality big time throughout shrinkflation
I had an MSG allergy attack due to my recent attempt at Pei Wei. Same order I've had for years, but new recipe and smaller protein portions.
Never again. Crab wontons also hardly filled with any filling, no succulent Chinese dishes to be found here for my Wife and I
Atmosphere: 2
Food: 1
Service: 2
My wife ordered take out from this location on 11/15/2024 and our Gluten Free Kung Pao Chicken came with the top cap of the pea box on top of our food, disgusting!! Also, asked for no scallions and got scallions in the dish anyway. I immediately called the store manager after receiving the to-go order and he stated he would refund us for the dish. Not only did he not refund us, I had to call back again on 11/18/2024 to speak to a different manager by the name of Tanner who wrote down my information and stated he would refund me since the original store manager that I spoke to wasn't there that day. He never refunded us either. Terrible customer service by both managers and disgusting food preparation by this location! I also sent a complaint directly to their customer service website and never received a response back. We would order from this location on a weekly basis. Never giving this place business again.
Atmosphere: 1
Food: 1
Service: 1
Love this place great service
Atmosphere: 5
Food: 5
Service: 5
I love this location! The cashier was so helpful and nice! He Did a great job in explaining rewards!!
Atmosphere: 5
Food: 5
Service: 5
The 8412 Preston Rd suite 400, Plano, TX 75024, USA Location is so nice! Amazing staff! Definitely visiting again in the near future!
Atmosphere: 5
Food: 5
Service: 5
Great place. Quick on the food
Atmosphere: 5
Food: 5
Service: 5
The experience was super good! We loved it
Vegetarian options: There are so many options for vegetarians!!! There are also non veg options too!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Teriyaki Chicken
Great customer service and delicious good! Also very clean!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kung Pao Chicken
Restaurantji Recommends
We go there all the time, the new guy was terrible. We stood there for 15 minutes to order food while the manager continued to fill Uber drive orders and help them. We asked was anyone working the cash register and he I will be there in a minute. 5 minutes later we were still standing and he helps the delivery driver standing behind us and said just a minute again. So we finally left, walking right past him as he turned to help another delivery driver.
Service: 1
This location was all around excellent. Major shoutout to Malcom for his great customer service as well! He was very welcoming and a great representative for this chain.
Atmosphere: 5
Food: 5
Service: 5
Great service, very welcoming, and extremely clean. Fast service and they were so nice!!! Love this location!!
Wheelchair accessibility: They had lots of handicap accessible parking.
Service me last I’m visiting for sure
Atmosphere: 1
Food: 1
Service: 1
Clean environment and great food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken
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