Excellent food but poor service. The lady which was supposed to serve us never returned to get the order from us. We order to an other lady. The lady then came to us, served us our order and never came back. Then I have to call the lady at the bar to call her for the bill. This was not the right attitude. It was also not the rush hour as only 10 tables were occupied.Vegetarian options: It's availableDietary restrictions: Choice is thereKid-friendliness: Kid friendly restaurant
Atmosphere: 4
Food: 5
Service: 2
Damon Salvatore
Do you guys have the endless shrimp ?
Marshall Frazier
I heard they were filing bankruptcy and after my visit, i have no idea y. Red Lobster is still a seafood lover's eatery. I did the shrimp promo.... Shrimp was fantastic.
Atmosphere: 5
Food: 5
Service: 5
VIC LASHAWN
Tiny little portions for an expensive price... Another food chain that has been ruined post-COVID. Slow cooks & terrible customer service as well
Rosalinda Galvez
They served me the meat raw and I asked for it well cooked, it took more than 40 minutes, horrible
Atmosphere: 1
Food: 1
Service: 1
ronna combs
We tried to be seated there tonight , requesting a table rather than a booth and were informed by the host that we should wait while he tried to find a table. There were many empty tables...we left
Service: 1
Cindy Lowery
Hours are listed as close at 11:00pm on Saturdays. Called ar 7:30pm on Saturday, April 6th to place an order because their online ordering was disabled. Person that answered the phone stated they were closed. Really? This is the third time I've had a problem wirh the Plano location. Apparently they do not care about the restaurant.
Sarah McMahon
Every dish we ordered was very salty
Tamara Baker
This place is great! The food and service! I had shrimp! It was delicious. The service was also great. Don’t hesitate to eat here. You won’t be disappointed
charmaine johnson
Everything exceeded our expectations, our server was quay oh. my god she was the best so far we spent 5 days in Dallas and off all the places we dined this was the best thus far… thank you quay hats
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Caesar Salad, Fried Shrimp
Just had a great dinner with family and Paris provided service above and beyond! Thanks Paris for taking such great care of us!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Classic Caesar Salad, Endless Chowder Salad & Cheddar Bay Biscuits
Sheila Hemmingway
My fiance and I went into the Red Lobster in Plano. I was disappointed that we were seated and no one came to our table for at least 10 minutes. I understand they were short staffed , but the manager past our table 4 times and made no eye contact nor did she say anything like " Your server will be with you soon ." I felt like we were not wanted there and was completely overlooked. Do better with customer service. I was a server for over 20 years and I know good customer service!
Atmosphere: 2
Food: 2
Service: 2
Kathleen Young
Lobsterfest and FINALLY, they put a fried lobster item in the mix. Took me back to the Bahamas for sure. Fried lobster and shrimp were great, and they changed the hush puppy recipe to more island, less Texmex. Hubby had the stuffed flounder, which should have been less watery, more buttery. Granddaughter had salmon (blah) and added the crab legs (perfectly cooked) and chocolate cake to go. Our waitress, Colleen, was just the Irish cheer we needed for St. Patrick's Day weekend. A bit pricey at $180 for three, but the food was good.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Snow Crab
Wylie Coyote
This place is still lacking on service, so hard to go eat for $100 and be basically mostly ignored.
Atmosphere: 3
Food: 4
Service: 2
India Harris-Rodriguez
The parking lot was packed, and it took forever to bring my food out.
Excellent food but poor service. The lady which was supposed to serve us never returned to get the order from us. We order to an other lady. The lady then came to us, served us our order and never came back. Then I have to call the lady at the bar to call her for the bill. This was not the right attitude. It was also not the rush hour as only 10 tables were occupied.Vegetarian options: It's availableDietary restrictions: Choice is thereKid-friendliness: Kid friendly restaurant
Atmosphere: 4
Food: 5
Service: 2
Do you guys have the endless shrimp ?
I heard they were filing bankruptcy and after my visit, i have no idea y. Red Lobster is still a seafood lover's eatery. I did the shrimp promo.... Shrimp was fantastic.
Atmosphere: 5
Food: 5
Service: 5
Tiny little portions for an expensive price... Another food chain that has been ruined post-COVID. Slow cooks & terrible customer service as well
They served me the meat raw and I asked for it well cooked, it took more than 40 minutes, horrible
Atmosphere: 1
Food: 1
Service: 1
We tried to be seated there tonight , requesting a table rather than a booth and were informed by the host that we should wait while he tried to find a table. There were many empty tables...we left
Service: 1
Hours are listed as close at 11:00pm on Saturdays. Called ar 7:30pm on Saturday, April 6th to place an order because their online ordering was disabled. Person that answered the phone stated they were closed. Really? This is the third time I've had a problem wirh the Plano location. Apparently they do not care about the restaurant.
Every dish we ordered was very salty
This place is great! The food and service! I had shrimp! It was delicious. The service was also great. Don’t hesitate to eat here. You won’t be disappointed
Everything exceeded our expectations, our server was quay oh. my god she was the best so far we spent 5 days in Dallas and off all the places we dined this was the best thus far… thank you quay hats
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Caesar Salad, Fried Shrimp
Restaurantji Recommends
Just had a great dinner with family and Paris provided service above and beyond! Thanks Paris for taking such great care of us!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Classic Caesar Salad, Endless Chowder Salad & Cheddar Bay Biscuits
My fiance and I went into the Red Lobster in Plano. I was disappointed that we were seated and no one came to our table for at least 10 minutes. I understand they were short staffed , but the manager past our table 4 times and made no eye contact nor did she say anything like " Your server will be with you soon ." I felt like we were not wanted there and was completely overlooked. Do better with customer service. I was a server for over 20 years and I know good customer service!
Atmosphere: 2
Food: 2
Service: 2
Lobsterfest and FINALLY, they put a fried lobster item in the mix. Took me back to the Bahamas for sure. Fried lobster and shrimp were great, and they changed the hush puppy recipe to more island, less Texmex. Hubby had the stuffed flounder, which should have been less watery, more buttery. Granddaughter had salmon (blah) and added the crab legs (perfectly cooked) and chocolate cake to go. Our waitress, Colleen, was just the Irish cheer we needed for St. Patrick's Day weekend. A bit pricey at $180 for three, but the food was good.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Snow Crab
This place is still lacking on service, so hard to go eat for $100 and be basically mostly ignored.
Atmosphere: 3
Food: 4
Service: 2
The parking lot was packed, and it took forever to bring my food out.
Atmosphere: 4
Food: 5
Service: 4