Roots Chicken Shak
7800 Windrose Ave., Plano
(469) 546-5961
Recent Reviews
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The place has a great location in Legacy hall. The food is average and greasy. The service is less than mediocre. The person was grumpy and less than inviting! Will not go back
Food: 3
Service: 1
Recommended dishes: Spicy Bird
Always delicious ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken Wings with Fries, Chicken Strips
Food was great (especially the sauce) but one of the servers (the African American lady with the short afro) was very rude to me and another customer! If I was to go back and saw her I would make another food choice. But the food was on point, very good!
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Duck Fat Fried Chicken Strips, Duck Fat Fried Chicken Wings, Koolaid
Great service, such nice staff. Answered all our questions and very friendly.
Food was very flavorful. We’ll be back
Atmosphere: 5
Food: 4
Service: 5
Excellent
Located inside legacy hall. Have good options for chicken fries, chicken sandwiches.
Atmosphere: 5
Food: 5
Service: 5
I expected more from their wings, but the tenders were good!
Atmosphere: 5
Food: 3
Service: 4
The food was great along with the customer service. I grabbed some before heading on a road trip. It was still tasty a few hours later after being warmed up.
Roots Chicken Shak in Legacy Hall serves up the most amazing crispy, juicy fried chicken! Me and my friends got several options to share. We especially loved their salads, tenders, and wings. Legacy Hall is always a fun, lively spot for lunch or dinner.
Atmosphere: 5
Food: 5
Service: 5
Best Spicy Bird sandwich!!! The wings are seasoned well and has the right amount of crunchy on the skin! Nothing was greasy, which was a plus to me. On top of that, the fries are the bomb as well! That duck fat did what it was supposed to do! Hands down, it’s the best I’ve had in
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We went at 2pm on a Monday so there wasn't much of a line. We ordered the fried Catfish burger and chicken strips. It came out within 10 minutes and was amazing. Chicken was juicy and the catfish was seasoned perfectly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Strips
Home style fried chicken anyone?
Honestly this was some of the best fried chicken in DFW! The chicken was crispy on the outside and moist on the inside. The wings were seasoned to perfection. When I closed my eyes to enjoy the flavor or the food- I felt transported to my grandmother’s kitchen. I would highly recommend this restaurant to anyone seeking good ole fashioned chicken at an affordable price point. You cannot go wrong with the wings! The “spicy bird” chicken sandwich seemed a mile high and full of flavor.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken Wings, Spicy Bird, Koolaid
Ordered the 6pc wings and fries. The fries were good and crispy. I did not like the wings at all. I didn't like the seasoning
Food: 1
Service: 3
Recommended dishes: Duck Fat Fries
Love the chicken. Right amount of seasoning. It’s fried in duck fat so if you don’t like greasy fried chicken this wouldn’t be a good fit for u. I didn’t have overly greasy chicken. That wasn’t my experience. Just the right amount of crispiness. People who are used to eating at chicken express and Popeyes would most likely complain that it’s not crispy enough. Those places aren’t using regular flour they use batter. Huge difference! This is homemade fried chicken! First timer. Staff didn’t seem very friendly but I didn’t go to make friends. I’ll definitely be back to support the owner.
Monday, May 20, 7:15 pm. The Spanish lady at the front was very nice. The older black lady with the tattoos that came out from the back was kind of rude and not helpful.
Atmosphere: 2
Food: 4
Service: 3
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