We had a little lid mishap, and my boss dropped her salad on the floor of her office. I went back to the Salad and Go in Plano on Midway and Parker and told Anthony what happened. He said, "Hold on!" He came back out with a new salad and said there was no charge - and only asked that I write a nice review. So this is that review, but I'd also like to add that I love these salads and have never been disappointed. Now that this has happened, I'm even more impressed. Thank you, Anthony - we need more people just like you! :)
Tanebra Barlow (Lucki)
The male employee was rude. We asked if we could pull to the window due to the aggressive rain and he refused us, while getting soaked, had our orders, had the orders repeated back and still paid full price for 3 incorrect salads... Poor service and due to food reactions, one person couldn't even eat their salad and my salad was so wrong I just didn't eat it.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cucumber Mint Lemonade, Build Your Own Bowl, Cobb Salad, Greek Salad
Daniel Walsh
Great food and great service. Everybody is always very friendly. Love this location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBQ Ranch Wrap, Cobb Salad
A W.
I was so excited to get my salad because I was STARVING and it's one of my favs. This is the 3rd visit to this location and my SECOND time to get a gross salad. I ordered the buffalo chicken salad with extra protein, extra banana peppers, and added blue cheese crumbles. The cashier was very nice, but wore plastic gloves the entire time while checking me out. I wonder if he changes those gloves when he goes back to make someone's food? Does he keep the same plastic gloves on that just touched my credit card and touch someone else's credit card, and then makes food? I don't know. My salad initially looked beautiful! Of course, you have to dig around to get into the salad itself. I was immediately disappointed when I saw old, pink edged lettuce throughout the entire bowl. There was brown tipped lettuce, Brown damaged celery, stems of banana peppers, and a big fat hair on my chicken! My lunch is totally ruined and I'm so sad. My previous visits to this location included one salad that also had pink edged lettuce that looked to be a day or two old. I will say that the salads that I have purchased in Frisco have been absolutely perfect. I'm not sure what the problem is with this exact location, but obviously they are trying to save as much money as they can by not giving you the cheese you paid for and by using old lettuce from the day before. Buyer beware. Edit: I was informed that the cashier does not touch the food "on the line." 2nd edit: I originally posted 6 pictures and 5 "disappeared!" Funny how that happens.
Jamie Gee
Great salads as always. However, the customer service Mateo provided was beyond exceptional.
Food: 5
Service: 5
Recommended dishes: Caesar Salad
Kelly Wise
Fresh and flavorful. I just felt like a rabbit in the farmer’s field, lettuce was such huge pieces it was all over my face trying to eat with a fork. I liked that it was customizable and made to order. Maybe chop the lettuce a
Atmosphere: 5
Food: 4
Service: 5
Julissa Garcia
The quality and amount of food for the price is amazing! I ordered a salad online and it was prepared quickly. I avoided this place because it always looked empty, but it was because service is just so quick! I will definitely come here again.Vegetarian options: Vegetarian substitutions available
Atmosphere: 4
Food: 5
Service: 5
Blair Partlow
Good quality, good portions, good variety at a fantastic price.
this was my first Salad and Go experience. They always have fresh food and great customer
Atmosphere: 5
Food: 5
Service: 5
Dominique Butler
Order a wrap to today, it was dry, and it unraveled as soon as I pick it up.
Stephanie Cruzado
No complaints! Love Salad and Go and the Midway location is fantastic! We eat here multiple times a week and ingredients are always fresh!
Food: 5
Service: 5
Dayton Wilson
Guy at window handed me wrong salad, no problem. I hand it back and he gives me my salad. Drove a few miles down the road to wait in a parking lot to pick up a friend and there's no fork in my bag. Cmon man.
Atmosphere: 3
Food: 4
Service: 1
S Meyer
Vegetarian options: With build your own salad helps with vegetarians.Dietary restrictions: With build your own salad helps with dietary needs or restrictions.
We had a little lid mishap, and my boss dropped her salad on the floor of her office. I went back to the Salad and Go in Plano on Midway and Parker and told Anthony what happened. He said, "Hold on!" He came back out with a new salad and said there was no charge - and only asked that I write a nice review. So this is that review, but I'd also like to add that I love these salads and have never been disappointed. Now that this has happened, I'm even more impressed. Thank you, Anthony - we need more people just like you! :)
The male employee was rude. We asked if we could pull to the window due to the aggressive rain and he refused us, while getting soaked, had our orders, had the orders repeated back and still paid full price for 3 incorrect salads... Poor service and due to food reactions, one person couldn't even eat their salad and my salad was so wrong I just didn't eat it.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cucumber Mint Lemonade, Build Your Own Bowl, Cobb Salad, Greek Salad
Great food and great service. Everybody is always very friendly. Love this location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBQ Ranch Wrap, Cobb Salad
I was so excited to get my salad because I was STARVING and it's one of my favs. This is the 3rd visit to this location and my SECOND time to get a gross salad. I ordered the buffalo chicken salad with extra protein, extra banana peppers, and added blue cheese crumbles. The cashier was very nice, but wore plastic gloves the entire time while checking me out. I wonder if he changes those gloves when he goes back to make someone's food? Does he keep the same plastic gloves on that just touched my credit card and touch someone else's credit card, and then makes food? I don't know. My salad initially looked beautiful! Of course, you have to dig around to get into the salad itself. I was immediately disappointed when I saw old, pink edged lettuce throughout the entire bowl. There was brown tipped lettuce, Brown damaged celery, stems of banana peppers, and a big fat hair on my chicken! My lunch is totally ruined and I'm so sad. My previous visits to this location included one salad that also had pink edged lettuce that looked to be a day or two old. I will say that the salads that I have purchased in Frisco have been absolutely perfect. I'm not sure what the problem is with this exact location, but obviously they are trying to save as much money as they can by not giving you the cheese you paid for and by using old lettuce from the day before. Buyer beware. Edit: I was informed that the cashier does not touch the food "on the line." 2nd edit: I originally posted 6 pictures and 5 "disappeared!" Funny how that happens.
Great salads as always. However, the customer service Mateo provided was beyond exceptional.
Food: 5
Service: 5
Recommended dishes: Caesar Salad
Fresh and flavorful. I just felt like a rabbit in the farmer’s field, lettuce was such huge pieces it was all over my face trying to eat with a fork. I liked that it was customizable and made to order. Maybe chop the lettuce a
Atmosphere: 5
Food: 4
Service: 5
The quality and amount of food for the price is amazing! I ordered a salad online and it was prepared quickly. I avoided this place because it always looked empty, but it was because service is just so quick! I will definitely come here again.Vegetarian options: Vegetarian substitutions available
Atmosphere: 4
Food: 5
Service: 5
Good quality, good portions, good variety at a fantastic price.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: BBQ Ranch Wrap, Buffalo Chicken Salad
Great salads and fresh tasting drinks- I like the blueberry basil and the strawberry mint. Very affordable too.
Dietary restrictions: Will make substitutions for dietary restrictions.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: BBQ Ranch Wrap
Restaurantji Recommends
this was my first Salad and Go experience. They always have fresh food and great customer
Atmosphere: 5
Food: 5
Service: 5
Order a wrap to today, it was dry, and it unraveled as soon as I pick it up.
No complaints! Love Salad and Go and the Midway location is fantastic! We eat here multiple times a week and ingredients are always fresh!
Food: 5
Service: 5
Guy at window handed me wrong salad, no problem. I hand it back and he gives me my salad. Drove a few miles down the road to wait in a parking lot to pick up a friend and there's no fork in my bag. Cmon man.
Atmosphere: 3
Food: 4
Service: 1
Vegetarian options: With build your own salad helps with vegetarians.Dietary restrictions: With build your own salad helps with dietary needs or restrictions.
Food: 5
Service: 5
Recommended dishes: Build Your Own Bowl