I’ve eaten at this Saltgrass location on and off the past 6 months and have never had an issue using my military discount. I’ve also had a Landry’s card for nine years, and Saltgrass has been one of my top choices across multiple states I’ve lived in — again, never a problem.
Last month, however, an African American manager refused to honor my military discount on my bill. No explanation that made sense. No effort to consult higher management. No attempt to clarify policy. Either he doesn’t know his job, or he didn’t care enough to verify the information before denying it.
It was frustrating and unnecessary, especially considering my consistent history with the brand.
I visited out of convenience, not high quality food so that incident was the cherry on top for me! That was my last visit to this location. I do not recommend it.
I’ll gladly return to the McKinney location, where I’ve always received great service and have left great reviews. Ironically, Landry’s just sent my birthday reward and my first thought was, “I’ll use it at Saltgrass.” Just not THIS one.
Do better.
Food: 3
Service: 1
Brittany Guillory
thanks for ignoring me the entire time. you served every man but i wonder not me a women. I will not be back!
Atmosphere: 1
Food: 1
Service: 1
Jeff Klein
Loved my sirloin and truffle fries! JoJo’s service was top-notch. Always a reliable good time at Saltgrass.
Atmosphere: 5
Food: 5
Service: 5
Ryan B.
Great food at a reasonable price. Ask for JoJo for the excellent service!
Atmosphere: 5
Food: 4
Service: 5
Greg Stone
The steaks were cooked perfectly. Great waitress.
Atmosphere: 5
Food: 5
Service: 5
Jennie McElroy
Roger Padilla was absolutely fabulous! A breath of fresh air! Never missed a beat. Perfect service
Atmosphere: 5
Food: 5
Service: 5
Jason Harbison
I enjoy eating at Saltgrass and have gone to several locations. I decided to give this one a try because it was close to where I was. This location was less than usual on the food quality. Started out with an order of 4 Range Rattlers and it looked like there were 2 on the plate. 2 were the normal plump size and the other 2 were kind of de constructed and small. No big deal, even though they are not cheap. Then my tortilla soup. They were out of the tortilla strip chips so just brought it plain. No mention of it before I ordered or asking if I wanted to substitute. The steaks came, they were just ok, I ate every bite but they were a little overcooked. All together I can say it was average. The waitress was nice and I tipped her well. If you are in a rush this place is OK but I find the location on 75 near 635 to have much better service, cleaner restrooms, and better food. The one off 30 in Rockwall or Rowlette/ across Lake Ray Hubbard is also very good. I just wasn't impressed with this location.
Atmosphere: 3
Food: 2
Service: 5
Heather McCarty
Five stars!! Iv been here a few times and every time has been lovely but this visit really stuck out! Our server Roger was very welcoming and very attentive during our dinner and put us on some things we haven’t tired yet! ⭐️🐮
Atmosphere: 5
Food: 5
Service: 5
Guillermo Williamson (Willy)
My wife and daughters love the sides here, and of course, the steaks are amazing. Since my wife and I don't eat huge portions, we usually share a steak—and they always offer to serve it already split onto two plates. No other steakhouse has ever offered that! This Valentine's Day 2026, Rogelio took great care of us. Highly recommended!
Atmosphere: 4
Food: 5
Service: 5
Dorothy Goodrum
Wonderful valentine's day at 3:00 pm we will be back the steak was done nicely and the ribs had flavour
This place is so good. An absolute go to for my family for celebrations and more. Ask for Jojo, she’s a pro who will make you feel taken care of.
Atmosphere: 5
Food: 5
Service: 5
Dien Truong
Katelyn was an amazing server-efficient and bubbly. I ordered chopped steak and was brought a hamburger patty; 👀🤔. We also ordered chicken fried chicken. Food was not that great, but again, applauds to Katelyn.
Atmosphere: 5
Food: 1
Service: 5
Te’Onna Monae
JOJO provided exceptional care and attention to our needs. Her customer service is truly remarkable. Happy Valentine’s Day!!!
Atmosphere: 5
Food: 5
Service: 5
McKenna Jenkins
Manager doesn’t know how to manage a waitlist with reservations
Service: 1
Keri McQuality
Jojo was so sweet and took amazing care of us. We will definitely ask for her next time we come to dine here! Thank you for making our dinner amazing!
I’ve eaten at this Saltgrass location on and off the past 6 months and have never had an issue using my military discount. I’ve also had a Landry’s card for nine years, and Saltgrass has been one of my top choices across multiple states I’ve lived in — again, never a problem.
Last month, however, an African American manager refused to honor my military discount on my bill. No explanation that made sense. No effort to consult higher management. No attempt to clarify policy. Either he doesn’t know his job, or he didn’t care enough to verify the information before denying it.
It was frustrating and unnecessary, especially considering my consistent history with the brand.
I visited out of convenience, not high quality food so that incident was the cherry on top for me! That was my last visit to this location. I do not recommend it.
I’ll gladly return to the McKinney location, where I’ve always received great service and have left great reviews. Ironically, Landry’s just sent my birthday reward and my first thought was, “I’ll use it at Saltgrass.” Just not THIS one.
Do better.
Food: 3
Service: 1
thanks for ignoring me the entire time. you served every man but i wonder not me a women. I will not be back!
Atmosphere: 1
Food: 1
Service: 1
Loved my sirloin and truffle fries! JoJo’s service was top-notch.
Always a reliable good time at Saltgrass.
Atmosphere: 5
Food: 5
Service: 5
Great food at a reasonable price. Ask for JoJo for the excellent service!
Atmosphere: 5
Food: 4
Service: 5
The steaks were cooked perfectly. Great waitress.
Atmosphere: 5
Food: 5
Service: 5
Roger Padilla was absolutely fabulous! A breath of fresh air! Never missed a beat. Perfect service
Atmosphere: 5
Food: 5
Service: 5
I enjoy eating at Saltgrass and have gone to several locations. I decided to give this one a try because it was close to where I was. This location was less than usual on the food quality. Started out with an order of 4 Range Rattlers and it looked like there were 2 on the plate. 2 were the normal plump size and the other 2 were kind of de constructed and small. No big deal, even though they are not cheap. Then my tortilla soup. They were out of the tortilla strip chips so just brought it plain. No mention of it before I ordered or asking if I wanted to substitute. The steaks came, they were just ok, I ate every bite but they were a little overcooked. All together I can say it was average. The waitress was nice and I tipped her well. If you are in a rush this place is OK but I find the location on 75 near 635 to have much better service, cleaner restrooms, and better food. The one off 30 in Rockwall or Rowlette/ across Lake Ray Hubbard is also very good. I just wasn't impressed with this location.
Atmosphere: 3
Food: 2
Service: 5
Five stars!! Iv been here a few times and every time has been lovely but this visit really stuck out! Our server Roger was very welcoming and very attentive during our dinner and put us on some things we haven’t tired yet! ⭐️🐮
Atmosphere: 5
Food: 5
Service: 5
My wife and daughters love the sides here, and of course, the steaks are amazing. Since my wife and I don't eat huge portions, we usually share a steak—and they always offer to serve it already split onto two plates. No other steakhouse has ever offered that! This Valentine's Day 2026, Rogelio took great care of us. Highly recommended!
Atmosphere: 4
Food: 5
Service: 5
Wonderful valentine's day at 3:00 pm we will be back the steak was done nicely and the ribs had flavour
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This place is so good. An absolute go to for my family for celebrations and more. Ask for Jojo, she’s a pro who will make you feel taken care of.
Atmosphere: 5
Food: 5
Service: 5
Katelyn was an amazing server-efficient and bubbly. I ordered chopped steak and was brought a hamburger patty; 👀🤔. We also ordered chicken fried chicken. Food was not that great, but again, applauds to Katelyn.
Atmosphere: 5
Food: 1
Service: 5
JOJO provided exceptional care and attention to our needs. Her customer service is truly remarkable. Happy Valentine’s Day!!!
Atmosphere: 5
Food: 5
Service: 5
Manager doesn’t know how to manage a waitlist with reservations
Service: 1
Jojo was so sweet and took amazing care of us. We will definitely ask for her next time we come to dine here! Thank you for making our dinner amazing!
Atmosphere: 5
Food: 5
Service: 5
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