Shipley Do-Nuts Plano

Everytime i come up on the window, i wish the staff would crack a smile at least!! Besides that good donuts & drinks!!

Atmosphere: 5

Food: 5

Service: 3

This place still has the best glazed donuts! But their coffee could stand to be a little stronger.

Atmosphere: 4

Food: 4

Service: 5

Came in for a quick 3 dozen donuts and out within minutes

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Old Fashion Cinnamon Roll, Doughnut, Cake Donuts

Donuts were very hard. Coffee cold. No milk for coffee. Mini moos were spoiled probably not stored well. Service wasn’t good. Please avoid going here.

Atmosphere: 1

Food: 1

Service: 1

There's too much bread for the kolaches other than that it was good.

Atmosphere: 5

Food: 4

Service: 5

Great people very helpful and polite

Atmosphere: 5

Food: 5

Service: 5

Quality is good

Wow delicious ?!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Dozen Sausage Egg & Cheese Kolaches

Shipley donuts are the best ever, and this is the best Shipley outlet that I have tried. All staff members are enthusiastic and courteous. I have never had any kind of negative experience with the product or the service.

Atmosphere: 5

Food: 5

Service: 5

Several issues over the past year!
Sometimes glazed donuts are great!
Sometimes they are dry and hard. I called and offered to bring donuts back to be replaced. The lady manager ( horrible attitude) wants to argue with me. Then she says she can replace my kids donuts. They go in to get them and buy 2 for their grandma since they were still fresh. The husband proceeds to scold my kids about previous donuts and tells them don’t call back with complaints! Wrong answer Sir!!!
Management needs to stay in your lane! ?
You have no right trying to discipline anyone's kids!
You talk to the parents only!
We won’t be back! The glazed were good!
The chocolate was bitter and tastes like chemicals ?!
You need to work on your customer service skills!
Nothing is perfect all the time especially not your donuts! Wake up! Mistakes happen!
P.S. if you don’t go within one hour of them coming out fresh! Don’t bother donuts are dry and crunchy!
They have about 1 or 2 hour max lifespan ?
Donuts go ashy ?? no longer edible! Facts!!

Kid-friendliness: Not Kid Friendly! Always go in with them.
My kids are 12! I was parked right by the door.
Management might try to discipline your kids!
My kids did nothing wrong it was between management and me about dry donuts!
My kids couldn’t eat them! Too hard and dry!
You should never try to scold someone’s child! Speak to the parents only!
You pissed me off talking to my kids this way!
Unacceptable behavior management!
Parents be aware!
Dry donuts could be a choking hazard! ⚠️ hello!

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Doughnut

Pull up, order via drive thru, get your food and leave

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Apple Fritter, Sausage, Doughnut

Amazing Shipleys!! Haven’t had any since leaving Houston and the staff was SO amazing!! Thank you for making my day!

Atmosphere: 5

Food: 5

Service: 5

very friendly staff . donuts are awesome.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Apple Fritter, Cinnamon Twist, Doughnut

Delicious donuts every time.This Shipley's has a warm fridge which keeps the kolaches hot. Much better than other places!

Vegetarian options: Donuts.

Kid-friendliness: The staff is very patient with my kids looking at all the donuts.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donut Holes

Food was good and the service was great!

Parking: Easy access

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Doughnut