Smashburger

6100 W. Park Space FS16B, Plano
(972) 407-5800

Recent Reviews

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Keep Winning

Excellent experience all around. Emily greeted me with enthusiasm and the crew makes great burgers. 5 out of 5 stars

Christopher Alderson

When I'm sick of the regular burger routine, Smashburger is a great alternative

Stephanie S.

I didn't like my burger or fries at all. Definitely check them out because you may become a fan like so many others but I wasn't impressed.

H Lounge Productions

Shout out to richard and the white girl up front. First time getting food here and it was a delicious getaway

Shane Hardin

Slow service but good food.

Audric Coleman

This review is directly related to how MJ (Visiting Shift Manager) handle my concern. She was kind, had a great attitude, and talked to me with the purpose of resolving my concern. As a manager of customer service I was impressed. Any franchisee would be glad to have her as a GM. Thanks MJ for taking care of me. Happy customer!

Julia Brown

My first time to this location and it was not only clean but fast with great service! I'm a vegan so my options for food can be slim and I must say their Black Bean burger was amazing! Miss Emily was the one who took my order she was the sweetest and quick and attentive definitely will be coming back!

Doug Caldwell

UPDATE Aug 2020 It pays to be a Smashburger loyalty club member on your birthday. We got a free hamburger. Well done. They are open for dining in still during the virus crises. This was one of the first burger places open for dining in when it was permitted again. See new photo of hand sanitizing station before cash register when making order. Fast service and food served hot. Wait staff was very alert to needs and requests. Well done. Tables are separated and you can eat outside in the TX summer in you feel the need to get hot. For long time fans of Smashburger you can still request a make your own burger; select which type of bun, one/two patties and what extras to put on it. You don't have to take the standard burger order. If you read this far I will tell you there are shaded parking spots to rear or south of restaurant in the Home Depot parking area. Its worth it to walk a few extra steps to park car in shade.UPDATE Late Apr 2020. We have been to this location several times over the years. They are coping with take out service due to the Wuhan virus crises. So call or better make your order on line. We just walked in and lucked out on Sat lunch before a big crowd showed up after us. Food was prepared fast and served hot. We much rather eat inside but that's a no go for now. They don't have drive-thru but you can go in to pick up or place order. They also have a designed parking spot for curb side delivery. Lotsa burger joints in Collin County but this is our favorite Burger franchise. We've been to many different Smashburger locations and they all are uniformly excellent. The Smashburger sweet potato fries are the best.

Aclairic Ambrosio

Very clean, lots of hand sanitizer and wipes for when you walk in up to when you order. Oh, and of course the food is always amazing here.

Justin Newman

Placed an order for curbside. Tried to call over and over when I got here and it just rang. Finally went inside (Was SPECIFICALLY trying to avoid this) and they said “oh, sorry, we’re busy.” Too busy to answer your own phone ringing off the hook?? I’ll be looking for alternative burger shops for now.

Themildcrisis

This was my very first time coming to Smash Burger after many suggestions from friends. First impressions of walking into the store was great. The store was absolutely spotless and everyone was working hard but also I was immediately greeted with a smile and positive attitude by all crew members in the front. Emily was so kind and walked me through the menu and gave me a great suggestion after asking what I like in my burger and took all of that in and helped me pick the best thing for me as I have trouble deciding and was kind of nervous since it was my first time. My food was delicious and I was beyond satisfied with my meal. I am glad I came to this location. It has a Great staff, wonderful food, and a very welcoming environment. If I could have given all of the ratings over 10 I would. Thank you! I will be coming back!

GiQue C

Good food (black bean burger) however customer service need to be better toward people of color specifically black/brown.

Ibrahim Lotfi

The best burger I ever ate in my whole life the milkshake was also very good.

Bren Bren

Had their Baja Turkey Burger and sweet potato fries. Always delicious.

Debbie Smejkal

Blackbean Bacon Avocado Burger - kinda think there should be avocado and maybe a bun...not to mention food was cold mainly because it was 40 mintutes late - probably just sitting there. My group didn't even get all of their food in the order - sorry short staffed - nothing we can do about it. Well - I can tell all of my friends about it... not worth the $7.99 if you aren't getting the food you order. Thanks I had a Diet Coke for lunch today.

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