Sonic Drive-In

1601 Custer Rd, Plano
(972) 596-7616

Recent Reviews

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Tl Black

Quick and tasty food!

Atmosphere: 4

Food: 5

Service: 4

James Bagley

Worst Sonic ever with unchewable old tuff veggies.
Half full fries etc..

Atmosphere: 1

Food: 1

Service: 1

Shayla Garrett

They do not wear gloves and hair nets.

Shawn Lane

Gave me a half filled order of tots, overcooked chicken and the wrong drink. Par for the course with sonic these days, I think it’s time we say goodbye to sonic drive in its clearly gone downhill

Atmosphere: 1

Food: 1

Service: 1

Drew P

Ordered a burger that was supposed to come with Pickles, and I also ordered a side of pickles which they charge you for now! Needless to say they didn't put pickles in my burger so I got charged for pickles that they were supposed to put on my burger to begin with! I'm sick of these places nickeling and diming us for every little thing! A 10-dollar hamburger does not leave a good taste in my mouth

Atmosphere: 5

Food: 2

Service: 3

Eric Johnson

Had diarrhea after eating here. The onion rings taste odd too.

Atmosphere: 3

Food: 1

Service: 3

Whoop Junky

Wish i could leave a zero. Only ordered 2 combos and got the whole order wrong. Wanted 2 coneys with drinks and that was to much for them. I blame the parents. Kids just dont know how dumb they are!!!!!!!!

Atmosphere: 1

Food: 1

Service: 1

Sandra Davenport

Great customer service

Atmosphere: 5

Food: 5

Service: 5

Davis Frey

Came to sonic and as I have 100 time I ordered a water with strawberry's, got to the screen and pressed the button to ask them to make my drink with sparkling water (because this is not a option on the app) normally this is a fairly painless process and they make the drink with sparkling water, as it's literally just water. But when I clicked the button at this sonic and told the lady I had an order before I could politely ask anything I was barked at and told my order was on the way. After I was given the chance to speak I asked, as I have hundreds of times, if I could have my drink with sparkling water and I was told no, that's a completely different thing then water, I asked if they can just make it sparking instead of still I was told no again, and you have to do that on the app, when I reminded the worker that isn't a option on the app she ended the chat over the system and just brought my water out with no solution to my problem. I'm truly at a loss on why this turned into be being attacked for something I've done many many times. I hope this doesn't happen again but I'll definitely be trying to avoid this sonic.

Atmosphere: 1

Food: 3

Service: 1

Jay Kortez

I come here all the time. HONESTLY one of the best locations in Plano - service is amazing, food always fresh! Thank you 😊

Atmosphere: 5

Food: 5

Service: 5

Joseph G. Trujillo

Chalen was very nice unfortunately whoever the manger is here left a bad taste in my mouth with the way she handled my visit she needs to be demoted immediately

Atmosphere: 1

Food: 1

Service: 1

Syed Hussain

Good food

Atmosphere: 5

Food: 5

Service: 5

Mary Casillas

Chalin was so kind and helpful! She offered to help check an obnoxious amount of teacher gift card balances. She even got a marker to write the balances on the cards for me. Thank you Chalin!

Service: 5

Ben Kerber

We came 20 minutes till close and got a few milkshakes. They were so nice and even though they made a mistake the manager was extremely professional and kind. They took good care of us and made it right!

Candy Sullivan

Food was good as usual, hot and fresh

Atmosphere: 5

Food: 5

Service: 5

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